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Why this app was created in the first place? Most of the liquid variables never works while those were working in the order legacy app. Worst move ever.
Hello, thanks for your feedback. I understand that transitioning to the new app will require some time. The goal of the new version is to provide an enhanced interface and improved performance to better serve your business needs. We do appreciate hearing how this change has impacted you and I will definitely pass on this feedback. - Moira, Shopify Suport
If you are still running Lagecy do yourself a favor DO NOT GET THIS! Once Lagcey is removed find another option. I would leave a review but I think most other people have already pointed out how once again Shopify has taken something not broken and broke it.
Hi there. Thank you for your review. For some context, we upgraded the app as we transitioned over to a different tech stack that provides a better foundation to grow and roll out features. If you are having issues, please contact us via the Help Center: https://shopify.link/1w5D. That way, our developers can take a closer look. -Mac, Shopify Support
Our template does not work in the new version of order printer.
Banner says to reach out if there are any issues with custom tempaltes but there is no way to actually reach out that we can find.
Hello! It sounds like your template from the legacy app might include variables that need to be updated: https://shopify.link/18NL. For further support, our team is available 24/7 via the Help Center: https://shopify.link/1w5D. The virtual assistant there will lead you to the available contact options if it isn't able to answer your questions. -Sophia, Shopify Support
Can not understand the reasoning behind the upgrade of the app.
Hi there. Thank you for your review. For some context, we upgraded the app as we transitioned over to a different tech stack that provides a better foundation to grow and roll out features. Feel free to review our documentation here: https://shopify.link/18NL. -Mac, Shopify Support
Needs the ability to edit documents per order like the Legacy version had.
Hello! Order Printer templates can be customized: https://shopify.link/p131. If you're referring to invoices, packing slips, or something else, please share more detail about your request so we can submit your feedback to our developers. You can reach us 24/7 in the Help Center: https://shopify.link/1w5D. -Sophia, Shopify Support
Terrible
Hi, there! I'm sorry to hear that you're not enjoying the new Order Printer app. If there is any specific feedback you'd like to share, or if you have any questions about using the app, please let us know: shopify.link/1w5D. -Sophia, Shopify Support
The original order printer came with a variety of "look and feel" templates and looked great. I am not sure who at Shopify came up with this bad joke which we are now being forced to use.
Thank you for taking the time to leave a review. I appreciate that you found the legacy app's templates helpful, and I'm happy to share that feedback with our developers. In the meantime, please refer to our guide on customizing templates with the new app: https://shopify.link/p131. -Sophia, Shopify Support
I don't understand why change the existing one. The new one is not better.
Hello!
Thank you for taking the time to share your review.
We appreciate you providing your input and will be sure to pass this information along to our product development team for review. -Victoria, Shopify Support.
Need french titles please.
Hi there, Aux 3 Boutons.
Thank you for reaching out and sharing your feedback with us. I can definitely understand the importance of this feature request. I'll be sure to share this with our Product Development team for review. You can keep our Shopify Changelog (https://shopify.link/N5vR) on hand to stay up to date when new features roll out to the platform. -Victoria, Shopify Support.
I don't think I've ever been more mad at a developer than I am at the Shopify devs right now.
They've bugged the legacy invoice generator and are too stupid to just roll it back like any other platform would do. The fact they apparently don't have regression testing for the biggest e-commerce platform on Earth is mind boggling.
Hi there! Thank you for reaching out and sharing your review. We appreciate your input, and I want to assure you that your comments are valuable to us. We will share your feedback with our product development team for review. - Moira, Shopify Support