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改悪ですね。
テンプレの編集ができない、あるいは編集画面が素人では見つけられないです。
外国の雰囲気がとても強い領収書しか発行できないので使えないアプリになりました。
Absolutely awful app. No preparation made for customers for the switch. No easy transfer across. Seems to be an intentional need to use a 3rd party app or developer to make things work. Worst yet is they've started messing with the legacy app which is forcing people to jump to the new app before they've made the relevant preparations.
My whole operation came to a grinding halt this morning because of their changes. 15 staff being paid to do nothing while we await a developer to get to the office and make amendments so that we can print our specialised packing slips...
Hi, there! Thank you for taking the time to leave us a review for the Order Printer App. We appreciate the feedback that you've shared with us here regarding the new launch. If you need any support with making some changes to your templates with the new launch, refer to our help document on making changes here: https://shopify.link/ABVA. -Imogen, Shopify Support
Broken. Wouldn't migrate our custom template and is producing erroneous results showing additional items not on order?!
Hi. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat here: https://shopify.link/YWD7. -Mac, Shopify Support
Had to hire a so called "SHOPIFY EXPERT" to fix all the code for this template to work. They said no problem, 2 days. Took 2 weeks.
Still does not look 100%. How do you even adjust the font size. It's so small it is hard to read. Not happy, why fix something that was not broken in the first place... Do better!
Thank you for taking the time and sharing this feedback. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our advisors know that you'd like to submit a customization request. Cheers. -Elias, Shopify Support
Doesn't Work with Shopify POS GO... they really need to update the app to allow you to print the document. You get stuck at the print screen and it doesn't engage the print module.
Hi there, thank you for your review. We'd like to take a closer look at the issue you've cited so please reach out to our support team directly: https://shopify.link/vRnL. We can authenticate you on your account and take a look at this in more detail. -Victor, Shopify Support
There is zero support to customize invoices and no simple transfer. Support will forward you to the help documents (that you have probably already read) that do not make it easy on someone who has no real coding experience. When you press support for further help, they will forward you to a Shopify service that you'll need to pay for.
The least they can do is create a library of functional templates for their customers. However, it doesn't seem like too much to ask for a template builder.
Maybe they should consider fully flushing out their apps before launch? They have done another half-attempt at an app we tried --for subscriptions. Why waste the effort making a terrible product?
Thank you for your feedback! This app is intended to offer better performance than the previous version, so we want to make sure it works well for your business. I'm happy to share your thoughts with our developers for consideration in future updates. -Sophia, Shopify Support
Still waiting on a reply which now seems closed on something as simple as a page break. Did some coding on my forms and they all work apart from Page Breaks which worked perfectly in Legacy.
I have forms that need to be printed and signed.
Why can't this have been tested first. Poor show!
Hi there! Thanks for letting us know about this! While we're not able to provide support for custom coding used for templates, if you believe this to not be working as intended please reach out via the Help Centre: (https://shopify.link/7PNJ) to file a report. -Don, Shopify Support
POOR Product rollout! Programming experience over 30 years and took me a day and a half to re configure the template we use. The Shopify Help Center documentation is inconstant: 'weight' variable' to be changed to 'grams' for some reason, then farther down is says change 'grams' to 'weight' . Proofing and ask the question 'WHY' do we need to change the variable name seems to be a needed thing. Also, WHY would you put pricing on the shipper template?
Also, one of the reasons you say the changes were needed was to save paper and ink. Well, Your new invoice template was printing a blank sheet of paper before printing the invoice. I expect better quality control from Shopify and feel bad for the MANY that now have to pay someone to try and RE Fix their templates so they can become usable again.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shop Support
What a piece of crap. Code does not work - looks like crap - very unprofessional and thrust upon us without warning - sip your coffee you billionaire who easily can take advantage of us - not happy - not good. william g.
Hi William! We're sorry to hear about your experience thus far. The new intention of this app is to offer better functionality with an improved interface. Please contact us via the Help Center if you are experiencing any migration issues and feedback: https://shopify.link/1w5D. That way, we can share your thoughts with our developers. -Mac, Shopify Support
It pains me to leave this review but here's goes...
No search. No tax number. No branding. No layout. No respect - it's like we're in a minimum viable app experiment?
This feels like a higher-level strategy to favour app developers by moving basic functions to apps. But the app store soup is a Shopify downside, not a strength: less apps = better.
There's no question that print invoice should be next to print packing slip on the order page - unless that's moving to an app as well?
The best way to sum-up the overall strategy of moving basic functions to apps, is to quote Spinal Tap's album review; "**** sandwich".
We know you can do better Shopify, you just have to believe... "Inner Peace… Inner Peace… Dinner Please … Dinner with Peas..." :)
*EDIT*
The top bar searches orders but finding the order doesn't help print the receipt, as it doesn't appear under 'Print' on the order page. We had to manually click through 10,000 orders to find a receipt via the app page - no joke!
And after sifting through help results for email and POS receipt templates, we finally noticed a grey link on the far left. It's unnoticeable on large monitors but once you realise built-in features are moving to apps, you see it. Although, separating orders from receipts makes for a terrible experience - no?
Thank you for taking the time and sharing this review. While there isn't a search function at this time, you can always use the built-in search function on your device when editing the templates. You can also edit the templates to include the tax info, add branding, and adjust the layouts. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and we'd be happy to submit a customization request on your behalf. Cheers. -Elias, Shopify Support