Reviews (283)

Overall rating
2.4
Counts per rating level
  • 23% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 59% of ratings are 1 stars
February 13, 2025

改悪ですね。
テンプレの編集ができない、あるいは編集画面が素人では見つけられないです。
外国の雰囲気がとても強い領収書しか発行できないので使えないアプリになりました。

arataオンラインストア
Japan
1 day using the app
June 3, 2024

Absolutely awful app. No preparation made for customers for the switch. No easy transfer across. Seems to be an intentional need to use a 3rd party app or developer to make things work. Worst yet is they've started messing with the legacy app which is forcing people to jump to the new app before they've made the relevant preparations.

My whole operation came to a grinding halt this morning ...

Pik n Mix Lollies NZ
New Zealand
4 months using the app
Shopify replied June 10, 2024

Hi, there! Thank you for taking the time to leave us a review for the Order Printer App. We appreciate the feedback that you've shared with us here regarding the new launch. ...

June 24, 2024

Broken. Wouldn't migrate our custom template and is producing erroneous results showing additional items not on order?!

Nutshell from Kiwi NZ Brands Ltd
New Zealand
9 months using the app
Shopify replied June 26, 2024

Hi. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat ...

June 11, 2024

Had to hire a so called "SHOPIFY EXPERT" to fix all the code for this template to work. They said no problem, 2 days. Took 2 weeks.
Still does not look 100%. How do you even adjust the font size. It's so small it is hard to read. Not happy, why fix something that was not broken in the first place... Do better!

StickerDad & ShirtMama
United States
26 days using the app
Shopify replied June 17, 2024

Thank you for taking the time and sharing this feedback. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme ...

June 12, 2024

There is zero support to customize invoices and no simple transfer. Support will forward you to the help documents (that you have probably already read) that do not make it easy on someone who has no real coding experience. When you press support for further help, they will forward you to a Shopify service that you'll need to pay for.

The least they can do is create a library of functional ...

Hammerhead Coffee Roasters
United States
23 days using the app
Shopify replied June 17, 2024

Thank you for your feedback! This app is intended to offer better performance than the previous version, so we want to make sure it works well for your business. I'm happy to ...

May 31, 2024

What a piece of crap. Code does not work - looks like crap - very unprofessional and thrust upon us without warning - sip your coffee you billionaire who easily can take advantage of us - not happy - not good. william g.

ToughWorkz
United States
8 months using the app
Shopify replied June 3, 2024

Hi William! We're sorry to hear about your experience thus far. The new intention of this app is to offer better functionality with an improved interface. Please contact us ...

June 5, 2024

POOR Product rollout! Programming experience over 30 years and took me a day and a half to re configure the template we use. The Shopify Help Center documentation is inconstant: 'weight' variable' to be changed to 'grams' for some reason, then farther down is says change 'grams' to 'weight' . Proofing and ask the question 'WHY' do we need to change the variable name seems to be a needed thing. ...

Hardware Decor
United States
21 days using the app
Shopify replied June 11, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared ...

June 24, 2024

Still waiting on a reply which now seems closed on something as simple as a page break. Did some coding on my forms and they all work apart from Page Breaks which worked perfectly in Legacy.
I have forms that need to be printed and signed.
Why can't this have been tested first. Poor show!

Brittens Music
United Kingdom
About 1 month using the app
Shopify replied June 26, 2024

Hi there! Thanks for letting us know about this! While we're not able to provide support for custom coding used for templates, if you believe this to not be working as ...

August 16, 2024

Doesn't Work with Shopify POS GO... they really need to update the app to allow you to print the document. You get stuck at the print screen and it doesn't engage the print module.

Appliance Giant
Australia
22 days using the app
Shopify replied August 19, 2024

Hi there, thank you for your review. We'd like to take a closer look at the issue you've cited so please reach out to our support team directly: https://shopify.link/vRnL. We ...

Edited August 7, 2024

It pains me to leave this review but here's goes...

No search. No tax number. No branding. No layout. No respect - it's like we're in a minimum viable app experiment?

This feels like a higher-level strategy to favour app developers by moving basic functions to apps. But the app store soup is a Shopify downside, not a strength: less apps = better.

There's no question that print invoice should be ...

The Hotel Sheet
New Zealand
3 days using the app
Shopify replied August 6, 2024

Thank you for taking the time and sharing this review. While there isn't a search function at this time, you can always use the built-in search function on your device when ...