Reviews (300)

Overall rating
2.6
Counts per rating level
  • 24% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 57% of ratings are 1 stars
July 21, 2025

Velia
Colombia
17 minutes using the app
February 7, 2025

Penguin Amusement Inc
United States
9 months using the app
December 23, 2024

Flemingoo
Bangladesh
7 months using the app
August 11, 2024

Quartz Coffee Roasters
United Arab Emirates
13 days using the app
June 6, 2024

Honeycat Jewelry
United States
21 days using the app
May 31, 2024

Candy Wrapper Store
United States
16 days using the app
Edited May 21, 2024

Teal Poppy
United States
5 days using the app
June 23, 2024

somethingforcake
Australia
About 4 hours using the app
June 4, 2024

Panama Ammunition Coffee
Panama
14 minutes using the app
October 11, 2024

irranova
Morocco
2 minutes using the app
March 14, 2025

Il serait utile que l'application soit traduire pour que la facture s'imprime dans la même langue que la langue d'utilisation de la boutique (ex: français).

Regroupement écocitoyen de Sainte-Marthe-sur-le-Lac
Canada
2 minutes using the app
October 28, 2024

For me I simply just needed a way to print out orders, invoices, packing slips etc. For that, it works just fine and I have no problems. Simple and easy to use.

Bleep
Sweden
14 minutes using the app
October 15, 2024

All good

VaseHrnky
Czechia
18 minutes using the app
September 12, 2024

Hi. What is the code for TAX RATE %.
IGST 12% (Included). In this line, How to derive 12%

Deco Design Gallery
India
About 3 hours using the app
September 1, 2024

Just installed and seems to work well. For those who wish to install their UEN Number (business registration) just include this code:

Unique Entity Number (UEN): YOUR_UEN_HERE

I included mine right at the bottom.

Binkii
Singapore
9 minutes using the app
May 27, 2024

I paid for Invoice/Packing Slip template and now I have to use the basic ugly template from Shopify Order Printer. If you want to change the legacy version, you should have bring back our purchased template as well. I'm not familiar with coding, and couldn't adjust the template...

Almira Creations
New Zealand
8 minutes using the app
Shopify replied June 4, 2024

Thank you for taking the time to review the app. While we can't provide support for purchased templates, it is possible that our Theme Support team may be able to help you with customizations if they are within the scope of our Design Policy. Please reach out via the Help Center so we can look into this with you: https://shopify.link/1w5D. -Sophia, Shopify Support

May 23, 2024

虽然可以自动适应我的80mm打印机 但是为什么会只打印了上面一部分 下面一部分消失了?

JINLILAI
Italy
7 days using the app
May 20, 2024

La lista de variables que funcionaba con order printer legacy no funciona con esta nueva app.

Mi tienda
Peru
5 days using the app
May 20, 2024

Too hard to customise the template unless you can understand lines of code.

Manning Valley Offroad
Australia
About 7 hours using the app
Shopify replied May 30, 2024

Hi there. Thank you for providing that feedback. We have a great help guide here(https://bit.ly/4c1oIZ8) on how to customize you templates. Additionally small customizations can be done on your behalf by our team using design time. If that's something you're interested in please reach out to our live team via the link above. - Skye, Shopify Support

May 18, 2024

Literally the worst idea. My invoice template that I BOUGHT does not work on the new version. None of my settings are there and the packing slip is not supposed to have prices on it. I am extremely disappointed in this move.

GoldPaperPrints
United States
4 minutes using the app
Shopify replied May 30, 2024

Hi, there. Thank you for sharing your feedback! I'm happy to pass this on as we are always looking into improvements we can make to the app. We've created a guide to help you migrate your templates from the old Order Printer app to the new Shopify Order Printer app here: https://shopify.link/18NL. If you need more help, don't hesitate to reach out to our support team: https://shopify.link/vRnL. -Erin, Shopify Support

May 17, 2024

This is absurd! The old app changed to Legacy and we have to download a new app. The new app doesn't have an option to make it easy to customize. We're so overload of work and now have to find a way to customize the template or find one that works and to make it like the old template we used to have for our store. The previous one we have paid for and done so much work for it.... What's the point?
Please bring back the old one for us!

HETZUKOTO
Finland
27 minutes using the app
Shopify replied May 29, 2024

Hi, there! I appreciate that it will take some time to migrate to the new app. The intention of the new app is to offer an improved interface and better performance, so we want to ensure that it works well for your business. If you have specific feature requests or if there's any other feedback you'd like to provide, please contact us via the Help Center so we can share your thoughts with our developers: https://shopify.link/1w5D. Thank you. -Sophia, Shopify Support