Reviews (283)

Overall rating
2.4
Counts per rating level
  • 23% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 59% of ratings are 1 stars
August 10, 2024

was worried because there were many one-star reviews, but I found the app to be perfectly fine and very satisfactory. Perhaps the negative reviews are part of a campaign to push people toward paid apps?

You can quickly preview changes immediately after making them, making it easy to fix any mistakes. Even for Japan's invoice compliance, you can make the necessary adjustments with minimal CSS knowledge. Given that this can be done for free, I'm more than satisfied.

星1のレビューが多かったので心配してましたが
全く問題もなく満足の行くアプリです。
有料アプリに誘導するためのネガティブキャンペーンかな?

日本のインボイス対応もCSSなどの知識がほとんどなくても少し変更するだけで出来ます。
CSSを変更してすぐに簡単にプレビューを見ることができるので間違った場合はすぐに修正しやすいです。
無料でこれができるのであれば十分満足です。

BONCOURA Official Online Store
Japan
About 2 hours using the app
May 15, 2024

Once customized it works well. I am disappointed that a new version is coming out. The version I am currently using is now being called the "Legacy" version. I was encouraged to install the new app. I did install it. All of the settings from the old app which I paid someone to customize do not carry over. Shopify must assume that all of their customers are efficient in back end programming. That is not the case. I tried to get help from the "chat" support feature. Epic fail which is typical. Not that the chat person was not trying. He was but since I am not savvy working the back end of software his recommendations are not good enough. I tried to follow his instructions but I can't complete the task. Shopify used to have a good phone support option that they eliminated. Very bad mistake on their part. I have requested a phone support option and they refuse to offer it. When it was available it worked amazing and we always were able to get our issues resolved. The reason is because the phone support person could log into my computer and show me exactly what to do. With the chat support it takes a very long time and simply does not work in most cases. Now I am on my own and unfortunately I am not a happy customer.

Suburban Wheel Cover
United States
About 2 hours using the app
May 16, 2024

We have used the Shopify in-house app Order Printer to print custom pack slips for many years. This is a nearly identical replacement of the Order Printer (legacy) app but with some changes to the liquid variables. There are two help pages you will need: "Liquid variables and filters reference for Shopify Order Printer" and "Migrate from the Order Printer app to Shopify Order Printer".

Seattle Thread Company
United States
1 day using the app
Edited June 21, 2024

L'application est correct rapport à l'ancien Order Printer (Legacy).
Mais un point très agaçant. Les cases à cocher pour la sélection des différentes pages créées (Facture et Bordereau d'expédition) ne sont pas mémorisées lors du prochain accès à l'application.
Par exemple, j'imprime généralement uniquement le bordereau de livraison et je suis obligé de décocher à chaque fois toutes les autres pages créées.
Il faudrait faire en sorte de mémoriser la sélection dans votre application.
Le problème a été résolu grace à l'aide Shopify par un point que je n'avais pas vu.
Finalement je suis totalement satisfait !
Ah... Ce serait une bonne chose d'arranger le petit souci du sous-total lorsqu'il y a des remises pour que ça correspondent à ce que nous avons en fait dans l'admin de la commande qui prend bien en charge les remises.
Un sous-total doit normalement être sans inclure les remises (sur la commande et la livraison). Ensuite, doivent être déduites les remises, et ensuite le total final.

Chevaux Passion
France
About 1 month using the app
September 20, 2024

Me ha resultado muy cómoda y fácil de utilizar. Solo tuve que traducir los términos. Es justo lo que buscaba. Gracias.

Calzados Lucía
Spain
About 3 hours using the app
September 12, 2024

Just what I needed it

BEAM
Colombia
About 1 hour using the app
May 24, 2024

Countering many of the poor reviews here, this app has been a LONG time coming and sorely needed. Previously Shopify had no support for Invoices. If a customer asked for an invoice, there was no way to pull it up, other than installing third party app workaround. That was a huge gap in any b2b workflow and this finally fixes it.

Users have always had to know a little bit of HTML, CSS and Liquid to customize an invoice so I'm not understanding the complaints. There also appear to be unlimited templates that can be added so I dont understand some the reviews saying there are only 2. Yes, 2 pre-made, but you can duplicate and create as many as you need.

I get that templates have to be done again and that's a hassle, but the old app was a dead end and needed a complete rebuild which is what Shopify is delivering here.

My team and I are thrilled that this is finally available and I look forward to leveraging its capabilities into our workflows. No doubt Shopify can and will build on this new foundation.

Graydon Skincare
Canada
36 minutes using the app
August 27, 2024

5 stars for printing receipts. I downloaded the app and 10 seconds later I was printing a receipt for a customer. I downloaded the pdf and done. That was fast and super simple. I can't believe the stock shopify software doesn't have this option install in its basic software.

TNTvans
United States
8 minutes using the app
June 12, 2024

All my templates imported fine from the old app. No issues printing either. Seems to load much faster - what's to complain about?

SICC Online Retail Store
Canada
1 day using the app
July 30, 2024

Easy and simple transition, with no issues, all templates came across successfully.
After reading some of the negative reviews from earlier days, we were a bit hesitant and delayed our migration until now.
It was all good for us, so business as usual.

The Grace Collection Australia
Australia
15 minutes using the app