Reviews (296)

Overall rating
2.5
Counts per rating level
  • 23% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 58% of ratings are 1 stars
August 10, 2024

Im not sure why there is so much bad feed back on this one.
It has helped my store campervanbuilders.com.au so much!

Easy one click to print, you can customise the code with chatgpt no issues!

Campervan Builders
Australia
2 months using the app
Edited August 16, 2024

Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates.

Very annoying.

Underpinner Spares
United Kingdom
3 months using the app
Shopify replied July 3, 2024

Hello!

Thank you for reaching out and sharing your query. I would like our authenticated Support team to take a more detailed look into this, so we can determine the issue around the shipping address not displaying correctly.

To create a support request, please head to this link (https://shopify.link/vRnL) to get started. -Victoria, Shopify Support.

June 20, 2024

It was a lovely app until they decided to update it, my templates didn't transfer over easily as promised, all I got was blank documents and now the 'old' version isn't working properly, I give up, I have now deleted the app and found another one that was very easy to set up.

Love Lee Fabric
Australia
About 1 hour using the app
Shopify replied June 26, 2024

Thank you for sharing your feedback! The new app is intended to offer better performance than the legacy version, so I appreciate you sharing your experience as it is helpful for our developers to consider when working on future updates. I'm glad to hear that you were able to find another option that worked well for you in the meantime. -Sophia, Shopify Support

June 28, 2024

Wish they would have just kept the same app instead of ruining it with this new update. Hard to get any support and difficult to make changes. Go back to the original, please.

Dezi & Roo
United States
17 days using the app
Shopify replied July 3, 2024

Hi, there.

Thank you for reaching out and sharing your experience.

We appreciate you providing your feedback regarding the app and will share this with our Product Development team. You can keep our Shopify Changelog on hand to stay up to date with new updates that roll out to the platform: https://shopify.link/N5vR.

If you'd like to contact our authenticated Support team, you can do so by creating a support request through the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.

September 15, 2024

Worked for my needs. I needed an invoice and gift receipt that looked good and gave more information. This allowed me to do that easily.

The Scale Grail
United States
23 days using the app
November 12, 2024

Cant use customer notes in new shopify order printer. Please allow this variable.

Central Coast Coffee
Australia
4 months using the app
June 23, 2024

I was concerned about going from the original Order Printer to Shopify's order printer. After seeing that I may have to modify some code, and I'm not a coder, I was worried about the transition.

I had been using the original app for so many years and have made many customizations, I was worried they wouldn't carry over, but it worked flawlessly with not extra work other than "importing".

The only change I had to make was, unchecking the Shopify default templates I didn't need and check the default template I wanted and "done"!

The only reason I only gave it 4 stars and not 5 is, I just made the transition this morning and only time will tell if I run into any issues.

Anchor-Caddie
United States
21 minutes using the app
June 26, 2024

I was trepidatious about updating to this new version of the app, but it was super easy get up and running. The custom template that we worked so hard on to perfect years ago was simple to import, and came through perfectly. Thanks, team!

We'Moon
United States
42 minutes using the app
August 10, 2024

was worried because there were many one-star reviews, but I found the app to be perfectly fine and very satisfactory. Perhaps the negative reviews are part of a campaign to push people toward paid apps?

You can quickly preview changes immediately after making them, making it easy to fix any mistakes. Even for Japan's invoice compliance, you can make the necessary adjustments with minimal CSS knowledge. Given that this can be done for free, I'm more than satisfied.

星1のレビューが多かったので心配してましたが
全く問題もなく満足の行くアプリです。
有料アプリに誘導するためのネガティブキャンペーンかな?

日本のインボイス対応もCSSなどの知識がほとんどなくても少し変更するだけで出来ます。
CSSを変更してすぐに簡単にプレビューを見ることができるので間違った場合はすぐに修正しやすいです。
無料でこれができるのであれば十分満足です。

BONCOURA Official Online Store
Japan
About 2 hours using the app
September 12, 2024

This is a great app for sending invoices to customers. I haven't had any issues so far.

STEM & Play
New Zealand
2 months using the app