Reviews (300)

Overall rating
2.6
Counts per rating level
  • 24% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 57% of ratings are 1 stars
June 10, 2025

I've been using this app for 9 years and it's been nothing but perfect! I was worried about the switch to the new update after reading the reviews, but when I finally updated, it was so simple. I worried over nothing. I read one review that said it prints out of order, but that has literally never happened to me. I really don't get the low rating, because I love it!

PlannerChickDesigns
United States
About 1 year using the app
May 23, 2025

Overall good app, just one key note: add a Vendor field, along side existing fields - when working with many suppliers, would be easier that 1st column is Vendor, so all products that need to be bought from the same supplier, are grouped in Pick List Template.

For example, I start my morning with printing out what needs to be bought, like this:

Vendor1 (Products 1, 2, 3,....)
Vendor2 (Products 1, 2, 3,....)
....
Vendor 5 (products 1, 2, 3,...)

This way I can faster send to them my planned order list and easily compare what I have in stock already vs. what needs to be bought (is out of stock)

Contessa Moda
Serbia
9 months using the app
April 16, 2025

Not happy with the app today. Something changed or was updated. I selected 5 orders to print from the orders page and I can only get it to print one at a time. To get all 5 to print, you have to go through the app versus printing from your order page. I suspect I will be sourcing a new app in the coming days.

Honey House Naturals
United States
11 months using the app
March 21, 2025

***BEWARE*** Order Printer DOES NOT print the orders in correct sequence. This is a known issue that we have worked through with Shopify and Order Printer Support. However, they refuse to fix the issue.

Because of this, your Packing Slips will print out of sequence. This is obviously a terrible problem because your slips will get matched up with incorrect shipping labels and your products will ship to the incorrect address. When it happens to one order, it necessarily impacts another order as well.

It has wreaked havoc on us and we've tried out best over many weeks to get Shopify to correct this issue, but they won't. They know it's a problem too, which makes it even more frustrating.

Little Seed Farm
United States
9 months using the app
July 13, 2025

I wish I would've discovered this app earlier!! I've always wanted a packing slip with the prices printed out to make it easier to record my sales in my accounting software. This is perfect!

Barleywood Designs
United States
8 days using the app
March 13, 2025

We have been using the Order Printer app for the past four years without any issues, but recently, we encountered a major problem—the printing functionality has disappeared from the Shopify POS. This has significantly disrupted our workflow, as we rely on the app for order processing.

Upon reaching out for a solution, I was advised to use a paid app, which is overpriced for something that has always been available for free.

Renato.cz
Czechia
10 months using the app
June 27, 2025

This app is great - Although I wish the preview had a portrait option, as I don't print in landscape.

The GF Lolly Co.
Australia
8 months using the app
May 21, 2025

We organize and pack our orders by geographical zones. For instance, all West zone orders are grouped together for the logistics team assigned to the West region.

Because of this, when we print packing slips in the Shopify Order Printer App, the orders won’t appear in chronological or sequential order. Previously, we could select and print multiple packing slips at once. Now, we’re forced to print them one by one, which is incredibly inefficient.

With several hundred orders a day, this new process easily eats up 1–2 hours just on printing. Shopify quietly removed this feature overnight and brushed off our feedback with a vague “we are listening to your feedback, and we will definitely pass it along to them” without any clear timeline or commitment. The advice is to print packing slip for one order at one time, for now.

It's ridiculously frustrating and feels like a step backward.

Good Dog People™
Singapore
About 1 hour using the app
May 26, 2025

I just installed the app and it works great! I'm able to print a list of orders to fulfill using a custom template , exactly what I was looking for. It really helps me double-check everything after packing and before printing the UPS label. Great job, Shopify!

PWC Super Rack
United States
27 minutes using the app
July 7, 2025

Very useful, we use every day for our operation.

S101
United States
About 1 month using the app