Reviews (108)

Overall rating
3
Counts per rating level
  • 33% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 31% of ratings are 1 stars
February 5, 2024

-Can't translate
-Subscription appear both in product page + footer
-Sometimes it can't add to cart
-There should be a dedicated subscription page with bundle selector.
-I hope shopify will improve the product because I was waiting impatiently for this app to be released.

Floèm
Canada
4 days using the app
Shopify replied February 9, 2024

Hi,

Thank you for taking the time for providing us feedback!

For challenges you faced in the subscription widget appearing in the product page and footer, we recommend reaching out to our support teams. They will guide you in helping fixing it.

We hear your feedback about adding translations and bundles support. We have informed our development teams about it and included it in our list of potential updates.

We value your time in contributing to the evolution of our app.

Best,
Ameya Bongale
Product Manager, Subscriptions

February 4, 2024

Only good for a store that sells one item. No discount codes can be applied which means volume breaks don't work.

Eco 247
Australia
1 day using the app
Shopify replied February 9, 2024

Hello,

We apologize that you ran into issues using Shopify Subscriptions.

Your feedback is crucial to us.

We’ve shared your feedback internally about discount codes and volume breaks.

Please reach out to our support teams so we can continue the conversation and assist in solving the issues.

February 7, 2024

I wanted to switch from Skio but quickly ran into a show stopper: The delivery interval dropdown doesn't support days (my supplements come with a 45-day supply). I expected more from a company like Shopify.

MK Supplements
United States
6 minutes using the app
Shopify replied February 9, 2024

Hi,

We apologize that you ran into issues using Shopify Subscriptions. Your feedback is crucial to us.

We’ve shared your feedback internally about including days as a delivery interval and added it to our list of potential improvements.

Best,
Ameya Bongale
Product Manager, Subscriptions

February 23, 2024

I am unable to find where can I localize the subscription plan labels, for example, "Delivery every month, 10% off". I managed to localize everything except for those options.

KUBI
Taiwan
Shopify replied April 19, 2024

Hi there,

Thank you for your review and feedback.

We have now shipped the ability to localize the subscription plan labels. You will now be able to translate the plan name for subscriptions.

Hope it helps!