Overall rating
2.8
Counts per rating level
  • 27% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 36% of ratings are 1 stars
February 7, 2024

As many have already mentioned - I have been waiting for this app to come out for ages. Thrilled it is finally here.
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The interface is clean and simple and looks great on our site. That's an awesome plus.
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The customer-facing interface and account management are clean and function very well. This was always a big problem we had with other paid subscription apps. We want to make it really easy and transparent for customers to view and edit their subscriptions.
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The only negative piece of the app was that porting over previous customer data from other subscription apps was overly complicated and very painful. While there is some documentation, you will need to translate the info from your previous tool, and the process can be very manual. That being said - the Shopify support was outstanding, and they helped us work through these issues. Without Shopify's support working through the import of old data, we would have had to ask all customers to sign up again, which would have been painful.
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My only immediate request for the app in future updates is that the analytics become a bit more detailed. It would be really nice to be able to drill into the data.
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I would give this app 5-Stars because a) it's great to have a simple native subscription app, b) it's great that it's free, and c) Shopify support was fantastic as we worked on transferring over.

Lochtree
United States
6 days using the app
April 28, 2024

I was looking for a subscription app and left this one to last, because of the poor reviews. But none of the others did what I needed, so I tried this one. And I like it so far. Some reviews said customers can't manage their subscriptions, but they can. This one has the best features for free, and has the nicest interface and easiest integration in my opinion.

Your Start-Up Business Bestie
Canada
3 days using the app
April 25, 2024

Easy to set up and use,only been using for a week and already seeing benefits.

Fitch First
United Kingdom
7 days using the app
January 31, 2024

i highly recomment the shopify apps they are easy to use as if compare with other third party apps available on app store

AbyaLife
India
About 1 month using the app
February 15, 2024

So excited that shopify created a native app for subscriptions. The pricing for third party subscription apps wasn't sustainable for the scale of my store. Thank you Shopify!

Plant Based Candles
United States
2 days using the app
February 16, 2024

Great and super easy to setup app, wish they released it million years ago. the only feedback i have is bit more customization for the widget itself, like that "Subscription policy" under the bordered box may confuse some thinking they are getting billed when they select one-time purchase, that copy needs to either get inside that box or better yet, show/hide when customer selects one-time or any of the subscriptions. More color(background on select) customizations would be nice too but it's ok for now, i am sure they'll improve it in no time.

GoFiltr
United States
About 1 hour using the app
February 4, 2024

I would recommend this app for its convenience and the benefits it can contribute to the store's income.

Honey Comb
United States
About 2 months using the app
February 29, 2024

That was amazing

Decor Delight Dua
Germany
2 days using the app
February 5, 2024

Great will recommend

Tarpon Bay Shop
United States
4 days using the app
February 1, 2024

Have not launched yet, but the onboarding is very smooth. Native Shopify menu of course, quick and easy addition of selling plan and frequencies (along with discounts per frequency).

Shopify calls subscriptions "Contracts" and shows up in a contracts sub menu.

Widget needs to be installed in theme, and the customer needs a way to access a portal - which Shopify has married to the new customer login 2.0

So far so good...

SEVAK coffee
United States
5 minutes using the app