Reviews (124)

Overall rating
3.2
Counts per rating level
  • 35% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 30% of ratings are 1 stars
April 29, 2024

does this work anymore????

BREAD WINNERS GLOBAL
United States
17 days using the app
Shopify replied June 15, 2024

Hello,

We apologize that you ran into issues using Shopify Subscriptions.

Yes, the app is working and supports simple subscription functionality and use cases.

Please reach ...

May 21, 2024

Pleins de soucis avec.
Les modes d'expedition n'apparaissent pas (point retrait n'apparait pas)
Vous ne pouvez pas personnalisé la bannière

Miave Food
France
8 days using the app
Shopify replied June 15, 2024

Bonjour,

Nous sommes désolés que vous ayez rencontré des problèmes lors de l'utilisation des abonnements Shopify. Vos commentaires sont cruciaux pour nous.

Bien que notre ...

February 11, 2024

When it reached the third section titled 'Display Subscriptions on Your Store' with the option of 'Install widget,' I encountered the following message in the widget section:

'Subscription widget will only show on
products that have a subscription plan
attached to them.'

I tried everything to resolve this issue but was unsuccessful."

Noor Boutique
Pakistan
6 months using the app
Shopify replied February 14, 2024

Hello,

Thank you for your feedback. We apologize that you are having trouble using the app.

The banner you see is not an error, but a notification to inform that products ...

February 4, 2024

言語の変更ができないです。

JapanTeaWave
Japan
6 months using the app
Shopify replied February 9, 2024

Hi there,

Thank you for your valuable feedback.

We have implemented your requested and shipped the ability to support translations to local languages in the app.

Hope this ...

January 31, 2024

- Limited options generally
- Can't choose to sell all products, or a category or by tag with subscriptions
- Must pick one and one product into a subscription. Then it crashes! I had to make 4 subscriptions profiles to fit all our 200+ products in subscriptions.
- No translations possible for text displayed on product page (English only) - Disappointing!
- Still no fix to offer customers more ...

SNUS & DUS
Norway
5 months using the app
Shopify replied February 2, 2024

Hi, thank you for your feedback! We will inform our development team about adding your suggestions as potential future updates. We value your contribution towards the ...

February 2, 2024

It's a good start, but the functionality is extremely limited for someone coming from one of the paid subscription apps. For example you cannot choose a specific date a customer will be charged for their subscription every month. Hopefully they will keep developing features and add options in the future.
Edit: just changed my review to one star because customers only get a single shipping option, ...

Drikbeer
Denmark
20 days using the app
Shopify replied February 5, 2024

Hi, we appreciate your feedback about anchor dates and the ability to select multiple shipping options.

We have informed our development team about adding them for potential ...

February 16, 2024

I really, really, really want to be able to use this native subscription app, BUT... there is no way that I can see that a customer can add or remove products from their account portal.

Am I missing something?

Rebel Pastures
United States
16 days using the app
Shopify replied February 19, 2024

Hi, glad to hear you are excited about using the Subscription app!

You can set up customer management in Shopify's customer accounts.
If you have new customer accounts active ...

February 1, 2024

Just installed then immediately uninstalled as it failed at the first hurdle, I would have hoped that these issues would have been ironed out beforehand, considering how long it has taken to be released.

Floragy
United Kingdom
11 days using the app
Shopify replied February 2, 2024

We're sorry you're having trouble with themes. You may find our help center documentation useful. If you need more help, please contact our support team for assistance. We're ...

February 8, 2024

I installed this app to try and see if I could move our company club subscriptions in house - I followed all the steps and couldn't even get the subscription option button to appear on the PDP.

After looking into this I have found that the app is not compatible with third party payment gateways, and can only be used with the Native Shopify payment gateways - which are not supported in South ...

Retailability Staging
South Africa
7 days using the app
Shopify replied February 14, 2024

Hello,

We apologize that you are having trouble using the app.

Our app is compatible with a few gateways and not only native shopify payment gateway. You can find more ...

February 7, 2024

This app will not apply discounts as directed when subscription items are placed in the cart. Support from Shopify as a whole is poor. Trying to obtain help in support results in promises to email back with solutions, which never occurs. Additionally, attempts to get assistance with issues migrating customers from a 3rd party app was also unhelpful and excusatory.

Blue Craft Coffee Roasters
United States
3 days using the app
Shopify replied February 9, 2024

Hi there,

We apologize for having a poor experience using Shopify Subscriptions.

For the application of discounts, we would recommend turning on the offer discounts option ...