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doesn't even work properly, did not show on store front
Hello,
We apologize you are having trouble with our app.
You may also find our help documentation useful - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions . If you need more help, please contact our support team at for assistance. We're here to help.
言語の変更ができないです。
Hi there,
Thank you for your valuable feedback.
We have implemented your requested and shipped the ability to support translations to local languages in the app.
Hope this helps! We appreciate your continued assistance in the development of our app.
Thanks,
Ameya Bongale
Product Manager
Shopify Subscriptions
Too many glitches. Works sometimes. Needs serious improvements.
1. If payment failed and customer updates their credit card there is no way customer can trigger and approve the payment again, they are left contacting us, we then cancel the subscription and then tell them to make a new one on the site. *Note, Shopify support is not equipped to handles these issues, we just go around in circles since they don't understand their own products.
2. When customer payment fails, no reason is given to us merchants, so we have no explanation for the customer.
3. Customer cant change or move the date, eg if they order every 6 weeks and want it to trigger at 5 weeks and reset the schedule from 6 weeks from manual payment they cant do it.
Please work on fixing these issues, otherwise, I am forced to abandoned the Shopify Subscriptions App.
Hello.
Thank you for taking the time to give us feedback and apologize that you ran into issues using Shopify Subscriptions.
I replicated the steps on the Deli Donut Blend on your store, but could not uncover any glitchy behaviour. All the variants displayed the subscription option every time.
However, if you are still running into any challenges please reach out to our support teams so we can continue the conversation and assist in solving the issues.
Best,
Ameya Bongale
Product Manager, Subscriptions