Reviews (124)

Overall rating
3.2
Counts per rating level
  • 35% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 30% of ratings are 1 stars
February 2, 2024

This seemed like an easy app and I was thrilled to see it however, once it was installed, the subscribe and save option could only appear at the top of the page instead of organically within the add to cart area as shown in the images used in the app details on the shopify app store.

In addition, even when the code was added as directed by the shopify helpdesk, the subscribe now button would not ...

Byers Boutique
Canada
2 days using the app
Shopify replied February 5, 2024

We apologize that you ran into issues using Shopify Subscriptions.

Your feedback is crucial to us. We’ve shared your feedback internally. Please reach out to our support ...

February 2, 2024

Really disappointing. Selecting to display only subscription as purchase method doesn’t work, product cannot be added to cart. On top of that no trials, poor widget, and lack of possibility to translate.

Unusable

Hulanka
Poland
1 day using the app
Shopify replied February 5, 2024

We're sorry you're having trouble with using the app.

You may find our help center documentation useful here - https://help.shopify.com/en/manual/products/purchase-options/ ...

February 3, 2024

Doesn't support mobile view on your store

SupremeTan
United Kingdom
About 22 hours using the app
Shopify replied February 5, 2024

We apologize that you ran into issues using Shopify Subscriptions on Mobile. We've taken note of your feedback.

We value it for the evolution of our app!

Ameya Bongale
...

February 2, 2024

We have been waiting for this for ages and were so excited to see it finally launched, but the recurring charge does not include shipping in the total, so it is unusable.

Please add shipping to the recurring charge amount on the checkout page so customers (and shops) can see the total £/amount they agree to pay monthly.

I don't want to give this one star. I see the effort and intent to help ( ...

Happy Houseplants
United Kingdom
About 3 hours using the app
Shopify replied February 5, 2024

Thank you for your feedback on surfacing the recurring shipping costs at checkout

We have informed our development teams and will include it in future updates. Stay tuned!

...

February 1, 2024

As a company with 90% of business as subscriptions, this is a crucial component to our business. We serve over 3,500 recurring customers, so we are quite familiar with this process.

We have been excited about this app for quite some time now! Other apps take a big murky commission, don't integrate with Shopify well, and don't have the User Interface customers deserve.

I'm writing this review in ...

Alive Water
United States
About 1 hour using the app
Shopify replied February 2, 2024

Thank you for your valuable feedback on our Shopify Subscription app. While our app focuses on simplicity and basic use cases, we understand your desire for additional ...

February 9, 2024

doesn't even work properly, did not show on store front

Rozzy B Naturals
United States
35 minutes using the app
Shopify replied February 14, 2024

Hello,

We apologize you are having trouble with our app.

You may also find our help documentation useful - https://help.shopify.com/en/manual/products/purchase-options/ ...

February 6, 2024

Instantly failed the setup with missing hungarian translation in the widget (Translation missing: hu.no_subscriptions_warning_banner.message), and there is no place where I can manually create these translations.

Lungo
Hungary
20 minutes using the app
Shopify replied February 9, 2024

Hi there,

Thank you for your valuable feedback.

We have implemented your requested and shipped the ability to support translations to local languages for the app.

Hope this ...