Reviews (114)

Overall rating
4.4
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration of charitable campaigns into e-commerce platforms, automating donations and enhancing transparency for customers. It features a user-friendly interface and offers flexibility in choosing non-profits, which boosts customer engagement. The app is supported by responsive customer service, including direct involvement from the CEO, and is noted for improving sales and customer relationships through effective social impact messaging. Continuous updates reflect its commitment to user feedback and service improvement.

June 14, 2019

Super easy to install and great customer support from the shopping gives team. I would highly recommend

CHCG
United States
Almost 4 years using the app
August 27, 2019

We've been wanting to add a giving component to our customers for a long while now. Change Commerce has given us the ability to bring this vision to life very quickly. The team has been the absolute best in helping us get the app launched - best support and teamwork we have ever seen from a shopify app developer. Highly recommended.

The Christmas Light Emporium
United States
Almost 4 years using the app
ShoppingGives replied September 4, 2019

Happy you found us!!! We are excited to help activate this holiday season with you! If you have any questions or need any additional support, do not hesitate to reach out.

Edited February 24, 2020

Giving back is such an big part of our business. This app makes it EASY! Support is outstanding!

Island Thyme Soap Company
United States
Over 3 years using the app
October 16, 2020

I was looking for an app to help my store give back .. and I found it! This is a great app that allows customers to select where the donations are made and gives the ability to set different donation rates. Great app and outstanding customer service!

Moon Dance Charms
Netherlands
Over 3 years using the app
November 18, 2019

This app has been great for our business! The developer and customer service we're very easy to work with and very helpful! Easy setup and integration. Could not recommend more!

The Jewelry Bx
United States
Over 3 years using the app
February 13, 2020

Finally an app that allows my customers to select where the donations are made to! Love this app!!!! And the ability to set different donation rates is amazing! Had a minor issue and Savanah, Sam and Ronny were all are so helpful and so easy to work with! GREAT APP! GREAT CUSTOMER SERVICE!

Equestrian Chic Boutique
United States
Over 3 years using the app
December 9, 2019

We could not be happier with the user interface, the level of support we got when setting up, or the support since. This team is truly outstanding in every way. Highly highly recommend.

Small Pet Select U.S.
United States
Over 3 years using the app
Edited July 18, 2019

This is an amazing product that allows us to effectively execute the brand's giving initiative. We asked the team to include the causes we wanted to highlight and they were able to execute seamlessly. The Change Commerce team was diligent in follow-ups and prompt in their responses. It made the process so easy. A definitely a must-have for ecomm brands, this solution is the future of giving.

Walkee Paws
United States
About 3 years using the app
January 14, 2024

I had this app for a little bit before they started charging and don't get me wrong I think it's a great app but the reason I'm giving it 2 stars is that I HATE that they started charging out of nowhere. I'm still figuring out how to get sales in my store and I'm not gonna pay 29$ a month when I'm getting 1 sale a month. It makes no sense. What would make more sense is if they required me to pay after a bigger amount of sales or after making a certain amount of profit. Once I have a lot of sales I wouldn't mind paying at all. It's a great app but only worth it once you get sales and if I still had the donation part of it, I might get more sales. But I can't afford it until I get sales. See how difficult it is for us small business owners? So I'm gonna have to go with a different app, which stinks.

Little Cow Shop
United States
Over 2 years using the app
ShoppingGives replied January 16, 2024

We welcome and appreciate your feedback and would love to learn more about your overall experience with the adjustments to our Impact Starter plan. Understanding that change can be challenging, our goal was to provide upfront transparent communication around these changes.

The decision to update our pricing was taken into the highest consideration, and was ultimately necessary for us to continue offering high-quality solutions and maintain our commitment to driving impact every day.

Your partnership with ShoppingGives is appreciated and we are dedicated to continuously enhancing our services. As always, we are here to support you and would be happy to connect in further discussing your feedback and questions.

With gratitude,

The ShoppingGives team

November 16, 2022

The app has worked beautifully for us & the support is great. Responsive and address issues quickly. We have enjoyed working with them the past few years.

Eco Lips Store
United States
Over 2 years using the app