Reviews (159)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate syncing between Shopify and Etsy, streamlining inventory and order management. They praise its easy setup, aided by helpful videos, and appreciate the responsive customer support that assists with feature requests and educational guidance. This app is valued for maintaining accurate inventory levels, simplifying order fulfillment, and saving time, allowing merchants to focus on broader business aspects.

December 30, 2025

Shirly has been so helpful with my integration and issues I had been experiencing. I truly appreciate all the time she has given me to ensure my business is operating successfully between my Shopify and ETSY and other stores. Highly recommend her if you need assistance she is thorough, consistent and very accomodating. Thanks again Shirly! Happy New Years! Sincerely, Donna owner of The Posh Ponies, LLC :)

ThePoshPonies
United States
Over 3 years using the app
shopUpz replied December 31, 2025

Hi Donna, thank you very much for your review! It’s a pleasure supporting you in achieving your goals and being part of your journey as you grow your business. Happy New Year 🎉

November 29, 2025

Just finished a few last minute gift set listings on Etsy and went to import them to Shopify. It's been a busy Black Friday and I was too tired to manually add them. Well, imagine my horror when the import finished and had completely DELETED all of the existing listings in my Shopify storefront. On Black Friday. After I had already spent thousands of dollars (and invested many, many hours) in ads and promotional content directing customers to my store. Not only do I now need to stay up later than I can and try to manually recreate every last listing, but all of my links are now broken, all of my SEO equity is gone, it's all just GONE. Do not trust this app, for the love of god. Devastated is an understatement.

Saint Violet Creative
United States
6 months using the app
shopUpz replied November 30, 2025

Thank you for your feedback. I would like to clarify that our app does not contain any code or functionality that deletes listings. We only create or update listings based on the settings you choose, so it would not be possible for the app to remove items from your store.

You installed the app for less than three hours, and when I reached out to investigate the issue, I requested the SKU so I could check the logs and help you—but this information was not provided. Without it, I was unable to verify what happened on your side.

It’s also important to mention that you previously used our app and successfully synced more than 100 listings without any problem.

I’m always happy to help resolve any concern, and if you can share the SKU or details privately, I’ll gladly investigate further.

Best,
Shirly.

February 2, 2026

Good features and everything works as advertised. The developer responded to suggestions and added new features quickly to make things even better. The order integration is automatic and pulls in orders so I don't have to go and find them. Great app!

Quilting Cat Crafts
United States
About 2 months using the app
shopUpz replied February 3, 2026

Thank you for your great feedback! Happy to add new capabilities that will improve your day to day inventory management tasks so you can keep growing your business. Good luck with your sales :-)

Best,
Shirly.

January 14, 2026

Very nice app! A real timesaver. Setup was easy and received fast replies from Shirly when help was needed. I did try other apps as well but this one is my favorite when connecting to my Etsy shop. Thumbs up so far :)

FossilsAndMore
Netherlands
About 1 month using the app
shopUpz replied January 20, 2026

Thank you very much for your great feedback. Good luck with your sales :-) Sevice is my top priority and I'm always at your service.

Best,
Shirly.

October 22, 2025

When I was experiencing inventory issues, Shirly took time to have a video call with me to ensure they were resolved. Love the personal customer service and fast response time!

Lazarus Artisan Goods
United States
Over 2 years using the app
shopUpz replied October 23, 2025

Thank you as well for taking the time and giving me the opportunity to go over your needs using my Etsy-Shopify app.

Edited December 24, 2025

Shirly very quickly responded, diagnosed and fixed the problem, Excellent service :-)
Never had such great support from any other platform that I have used.
Believe me, I've tried a lot of others.

Tartan Plus Tweed Ltd
United Kingdom
About 1 month using the app
shopUpz replied December 6, 2025

Thank you for your great review. I really appreciate that you reached out to me and shared your requirements so you can run both your Etsy and Shopify stores smoothly.

Best,
Shirly.

December 2, 2025

This app has been a life saver! I tried several other inventory sync apps and non were as quick or easy to use as this one. Shirly helped me get my shop set up and it was a quick process!

Sparrow & Wilde
United States
11 days using the app
shopUpz replied December 3, 2025

Thank you so much for your wonderful review!
I’m glad you reached out so we could make everything work smoothly.
Providing great service is always my top priority, and it makes me truly happy to hear that you find the app easy to use. I invest a lot in simplicity and a clean workflow, so your feedback means a lot.

Best,
Shirly.

January 24, 2026

Definitely the cleanest mapping of any inventory, Shirly was helpful when I had questions. If etsy is your main go-to and you don't want the headache of complex mapping, this is the app to get.

Shield Wall Exotics
United States
2 days using the app
shopUpz replied January 27, 2026

Thank you very much for your great feedback and reaching out to me. My mission is to create simple and easy to use app that will save you time so you can manage your Etsy and Shopify inventory easily. Ping me any time with any issues :-)

Best,
Shirly.

Edited January 13, 2026

ShopUpz customer service was super helpful and very thorough in identifying an issue I had. All in all we have had an extremely smooth and easy process using the ShopUpz app.

Niche
United States
About 2 years using the app
shopUpz replied November 24, 2025

Thank you very much for reaching out and sharing the issue. Happy to assist any time :-)
Best,
Shirly.

January 31, 2026

So easy to use right out of the box. Saved me hours and hours adding Shopify listings to my Etsy shop.

The Party Teacher
United States
About 5 hours using the app
shopUpz replied February 3, 2026

Thank you for your great feedback. My goal is to provide simple and easy app that will manage your inventory between Etsy and Shopify with just one click:)