Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of listings, orders, and inventory between Shopify and Etsy, saving significant time and effort. Its user-friendly interface and straightforward functionality are also praised. Customer service, especially quick responses and effective solutions, is highly commended. The app's ability to manage stock updates, prevent overselling, and increase orders is valued. However, some merchants reported issues with the inventory deduction feature. It's seen as a valuable tool for managing an Etsy shop and simplifying cross-platform product management.

September 5, 2023

Makes it easy for us to keep inventory correct on Etsy and to sync Etsy orders back to our shopify store for fulfillment

Layne Wilson
United States
Almost 2 years using the app
shopUpz replied September 7, 2023

Thank you very much for your feedback! Our mission is to save you time so you can keep growing your business :)
Best,
Shirly.

August 15, 2023

I'm super excited to share my thoughts about ShopUpz, the app that has made my Etsy and Shopify shops work together like magic! Handling both shops used to be tricky, but ShopUpz changed everything – it's been a game-changer for me.

This app is so easy to use. I'm not a tech expert, but setting it up was a breeze. It guided me step by step, and I connected my Etsy and Shopify shops without any trouble.

Whenever I needed help, the ShopUpz team was lightning-fast in responding. They answered my questions quickly and helped me solve any issues. Their support made me feel valued as a user.

The best part? ShopUpz never let me down. It keeps everything in sync between my shops flawlessly. Orders, products, and stock stay updated on both Etsy and Shopify, making shopping smooth for my customers.

Using ShopUpz saved me lots of time. It does the hard work of syncing for me, so I can focus on growing my business. I can create new stuff and talk to my customers while ShopUpz takes care of the rest.

To sum up, if you're like me and run shops on Etsy and Shopify, try ShopUpz. It's easy, fast, and reliable. It's like having a helpful friend for your online shops. Five stars all the way! ⭐⭐⭐⭐⭐

AHAVTI
Israel
14 days using the app
shopUpz replied August 19, 2023

Thank you for your great feedback! Service is my top priority and I'm always making sure that the app will be simple and easy to use.
Good luck with your sales:)
Best,
Shirly.

Edited November 15, 2023

Lovely ! Efficient, speedy, professional
Cannot ask for better support
Shirly is wonderful

RecycledPhoto
United States
17 days using the app
shopUpz replied October 31, 2023

Thank you very much for your great feedback and good luck with your new store:)
Best,
Shirly.

May 3, 2023

Great and easy-to-use app! It has helped me to save a considerable amount of time in handling my Etsy inventory.

Bow Tie House
United States
12 months using the app
June 23, 2023

Shirley's response time is so quick! She took a lot of time to help me through a complicate issue and I greatly appreciate her assistance. This app is going to greatly help me maintain my two stores. Thanks!

Jenny Meadow
Canada
3 months using the app
May 2, 2023

Shirly is a top-notch customer service rep. So quick to reply and always friendly. Every business should be lucky to have such a rep!

Styling Socks
New Zealand
11 months using the app
shopUpz replied May 2, 2023

Thank you very much for your great feedback. Service is my top priority !

Edited March 7, 2024

UPDATE: This application has quite a bit of potential, but the price does not match the quality of the application. The application and the amount of manual oversite needed to integrate into Shopify are very overpriced for what it offers. The support is very attentive but a little slow.

Additionally, the programming staff does try to add new features if you request, so that is a positive.

The only thing I cannot accept is the forced override of our Shopify inventory. As many users have mentioned, their feature of removing inventory when you restock on Shopify is very inconvenient. Instead of updating items sold out on Etsy with the newly added Shopify inventory, this application will force you to delete your Shopify inventory to match the SOLD OUT status on Etsy. You must delete all sold-out items on Etsy each time to avoid your Shopify store being completely sold out.

If they were to fix this issue and lower the price instead of being stubborn and not listening to their users, this application would be worth it.

Sugoi JDM
United States
6 months using the app
shopUpz replied March 8, 2024

Thank you for your reply. You are still using the app and find it useful for your needs. I've also provided you a refund in the past after explaining about Etsy API limitation regarding sold out and as mentioned you still decide to use it. We are working hard developing the best easy to use app for unlimited orders , quantity sync and export listings with a click of a button :-)

May 30, 2023

very useful product and the customer support is absolutely great. i can recommend this app, especially if you have many items in your store. thank you dear team

Toilissima.com
Switzerland
4 months using the app
shopUpz replied May 30, 2023

Thank you very much for your great feedback! Service is my top priority. Happy to assist any time with any questions.
Best,
Shirly.

September 24, 2023

Etsy items move to a "sold out" status when the inventory is depleted. After ordering items and updating the quantity of items on Shopify the application incorrectly zeroed out the quantity of items on Shopify. Shirly insists it's a feature of the application instead of a bug.

Buster’s Antiques
United States
7 months using the app
shopUpz replied September 26, 2023

Hey, our mission is to align quantities between the stores so you will not oversell. You requested to keep selling on Shopify and not on Etsy. In this case you need to change the SKUs so we will not sync those listings , or to set Etsy listing to inactive/draft.

Please note that Etsy and Shopify have gaps when it comes to inventory management. Etsy doesn't allow to set quantity zero and it marks the listing as sold out. When a listing goes into sold out status it means that it's out of stock and we update Shopify to zero so clients will not oversell. This is our primary mission.
As explained in our email threads we will not be able to update Etsy sold out listings on Shopify with quantity >0 , it's our design strategy.

I've seen that you used the app for several months also for order sync , export listings and sync quantities and it worked successfully as expected.
Service is my top priority and I'm happy to address any need that helps to upgrade our app anytime as long as it aligns with our client needs and common use cases.

Best,
Shirly.

May 18, 2023

Does exactly what it says, and Shirly is very helpful and responsive with any issues. Highly recommend!

Houselore
United Kingdom
10 months using the app
shopUpz replied May 19, 2023

Thank you very much for your great feedback. Service is my top priority and I'm trying to assist and advise whenever I can.
Thank you for meeting with me and providing me the opportunity to think over your requirements and try to find a solution together.