Reviews (222)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently copy listings from Shopify to Etsy and manage orders and inventory across both platforms. They appreciate the real-time inventory updates and the app's capability to identify and correct listing issues, leading to increased sales. The customer service is also praised for its quick responses and effective solutions.

Edited January 9, 2023

I use shopUpz to export my shopify listings directly to my ETSY shop. This is a HUGE time savor for me. I have exported to ETSY hundreds of items in a matter of minutes, instead of spending hours recreating products. I highly recommend this app.
The support is OUTSTANDING. I get a response within hours not days like other apps.
They worked with me until my issue was completely resolved to my satisfaction.
Get this app you will not be sorry.

teeshirtsnthings
United States
12 months using the app
November 14, 2021

Great customer service, this app is a great value for the price and has helped my business immensely. Make sure all of your inventory items have a SKU and you will be good to go.

East Street Paper Co.
United States
12 months using the app
February 23, 2023

I installed this app primarily to keep my inventory managed across platforms. The setup video was helpful and Shirly is very responsive via email whenever I need help. She also jumped on a call with me quickly when I needed assistance which I really appreciated. I had to get used to a few things about how it worked and had a few small kinks at first, so I would recommend not installing this right before a big event like black friday. Give yourself a few days to make sure you know how to set it up properly. I have only started using the listing export option, and so far it seems like it will save me a lot of time. I am not using this for order sync right now but I'd recommend this app to anyone looking to keep their Etsy and Shopify inventory straight!

Topaz & Pearl
United States
11 months using the app
May 2, 2023

Shirly is a top-notch customer service rep. So quick to reply and always friendly. Every business should be lucky to have such a rep!

Styling Socks
New Zealand
11 months using the app
shopUpz replied May 2, 2023

Thank you very much for your great feedback. Service is my top priority !

August 18, 2021

Great app, saves a lot of time. I recommend it for anyone using both shopify and etsy as a marketplace.

Midwest Model Store
United States
11 months using the app
January 5, 2023

It took a few days to get set up right, but just message Shirley the app developer and she will get you going. It does not copy over videos, and you have to add sku's to the products you want to sync. You also have to manually upload any new listings- it does not auto-update based on a collection unfortuately. Etsy only accepts tags with 20 characters, so do not select "copy tags" -you will need to make different tags for etsy, and have flat rate (not calculated) shipping selected for the import, then you can change it back... Im hopeful that this will be worth it because etsy and google search have a good thing going.

Angel Alchemy
United States
11 months using the app
shopUpz replied January 5, 2023

Thank you very much for your feedback. You are correct , our app syncs quantities based on SKUs. SKU is the identifier of listings and variations, hence we sync based on matching SKUs. Regarding tags - Etsy and Shopify have different requirements . Etsy allows up to 13 tags and each tag can contain up to 20 characters.
You can either adjust the tags based on Etsy limitations or create different tags for Etsy. Many times it's best to create different tags for Shopify and Etsy for SEO purposes.
You can export collection using our export listings wizard.
Happy to assist you any time with any questions.

Best,
Shirly.

June 5, 2022

I used this app for some time now and i must say that really change my business life and really helps to synchronize shopify and Etsy in an easy simple and clear way. thank you for exist

Malini Shop | Sciarpe Dipinte a Mano Da Esperti Artigiani
Italy
11 months using the app
August 4, 2022

I cancelled this app more than a year ago because it doesn't work - I never get integration with my Etsy store and orders never come through. Then today I find out that I've been billed this entire time! Every month. It never actually cancelled. I'd like a refund.

Wellness Warrior
United States
11 months using the app
shopUpz replied August 4, 2022

Hey,
Please note that you installed my app on September 3rd and removed it after 11 months today at August 4th. I've also confirmed the issue with Shopify team.
In case you haven't used the app I will be happy to discuss and refund you.
I've sent you several emails and you haven't responded yet.

Looking for your response.
Shirly.

November 23, 2021

I had no idea this type of integration was an option but I decided to try it out. I’m amazed at the amount of time I’m saving by not having to write listings in both Shopify and Etsy. I also don't have to go back in and update quantities when I sell something in one platform. Shirly is THE GOAT as far a customer service goes. I had done issues with setting up my SKUs at first but she helped walk me through how to fix it. I highly recommend this app!

The Crafty Brick
United States
11 months using the app
shopUpz replied November 23, 2021

Thank you for your Amazing feedback. I'm really happy to assist with any question any time :-)

May 18, 2023

Does exactly what it says, and Shirly is very helpful and responsive with any issues. Highly recommend!

Houselore
United Kingdom
10 months using the app
shopUpz replied May 19, 2023

Thank you very much for your great feedback. Service is my top priority and I'm trying to assist and advise whenever I can.
Thank you for meeting with me and providing me the opportunity to think over your requirements and try to find a solution together.