Reviews (105)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its advanced inventory management, ideal for handling multiple SKUs and barcodes. Features like SKU bundling, low inventory alerts, and expiration tracking are particularly praised. Its seamless integration with Shopify and other POS systems like Clover and Square helps maintain accurate stock levels. Merchants also appreciate the responsive and helpful customer support, and continuous improvements based on user feedback.
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Needs more work on transfers between stores and what it allows and doesn't allow as far as transfers. I spend more time on inventory control then doing what i need to as far as transferring product between stores. NOT IDEAL for multi stores or large inventorys that do online shopping and instore sales, unless you want to spend EXTRA time on inventory control.
Thank you for taking the time to share your feedback. We're sorry to hear your experience with transfers hasn't met your expectations. Managing inventory across multiple locations is a critical workflow, and we know transfer flexibility can make a big difference in day-to-day operations.
We'd love to better understand the specific limitations you're running into. Our team is actively improving multi-location workflows, and feedback like yours helps shape those enhancements. If you're open to it, please reach out to our support team so we can review your setup together—there may be ways to streamline your current process, and we'd also like to learn where the product is falling short.
We appreciate you giving Thrive a try and hope we have the opportunity to improve your experience.
We had a team of Thrive advisors work with us to fix some third-party problems, and they all did a great job explaining options, giving step-by-step information, anticipating our needs, and frequently checking in with us. While the problems weren't ideal, we're so much more familiar with Thrive now, thanks to the awesome knowledge and customer service we received!
Thank you for your kind words and for being a Thrive customer for the past five years! While we're sorry you ran into those third-party challenges, we're glad our team was able to help and make the process easier.
We truly appreciate your feedback and your trust in Thrive. Thanks for being part of our community!
Once I got past the AI Assistant, I was put in touch with Shakillia and was thrilled with her honesty and quick ideas for fixing an issue we were dealing with - a report we use every day that no longer was alphabetizing with the new updates.
She is an outstanding human - smart and nimble. THRIVE is lucky to have her interface with their customers.
Thank you for the wonderful review! We're so glad Shakillia was able to jump in with a quick solution and provide the support you needed. We'll be sure to share your kind words with her—she'll really appreciate them. Thanks for choosing Thrive!
Thrive has been a game changer for us. Our inventory management is now much easier, and their team has been there to help us learn the system as well as produce custom solutions to some things that were specific to our business. Great way to get inventory under control.
Thanks so much for your review! We’re thrilled to hear Thrive has been a game changer for your business. It’s awesome that inventory management has become easier and that our team could support you with both onboarding and custom solutions tailored to your needs. Helping businesses get inventory under control is exactly what we aim for—glad we could deliver!
Thrive has been a great asset to our company. It does take time to learn and set-up, but they have a great team to guide you through the steps. I have never experienced customer support like what Thrive provides! Very prompt help, and if there's a feature you would like added to the program, they will pass it on to their team. Comprehensive and user friendly.
Thank you so much for your thoughtful review! We're thrilled to hear that Thrive has been a valuable asset to your company. We know the setup process can take some time, so we're especially glad our team could make that journey smoother for you. Providing prompt, reliable support is something we take pride in, and we’re happy to hear that stood out. We’ll continue working hard to keep Thrive comprehensive, user-friendly, and responsive to feature requests. Thanks again!
Been with Thrive for about four years now, and I appreciate they take the time and update their software with the current changes in online businesses.
This software helps with bookstore inventory management and more features to use to be successful.
Thank you for sticking with Thrive for four years—your support means so much to us! We're glad to hear that the updates have kept pace with the changes in online businesses and that the software has been a big help for your bookstore inventory management. Here's to many more years of success together!
After Intuit bought Trade Gecko and then transformed it into QB Commerce, we really loved all the features. Unexpectedly Intuit pulled the plug on their "QB Commerce", and we were left without a viable "master of price and inventory" solution. It took us way too long to find Thrive, but when we finally did, it was a huge relief. We had to build-out a B2B solution off our Shopify, which was not that hard and make several other changes, but Thrive does the heavy lifting for us now. We find Thrive to be intuitive to use and their customer service is OUTSTANDING. All the reps are solid, including Alejandro and they tag-team and keep track of our service history. These guys are proactive with their service and remarkably timely. We're very grateful for this app and strongly recommend.
Thanks so much for leaving this wonderful review! We're sorry that you had to rebuild your online presence a bit, but it's great Thrive was able to help fill the gaps! Alejandro is great and we'll pass along the feedback.
We have two separate brick & mortar stores that also each have an online presence and they share about 60% inventory overlap. Shopventory is enabling us to serve both online shops from the same inventory pool location to provide online stock while tracking what is in each physical store separately with seemless transfers between them all. We wouldn't even be able to do this with Shopify Plus. So we are saving a ton by using Thrive and also keeping things so organized. Their support helped us get all of this set up and they answer questions so fast. I can't say enough good things.
Thanks for leaving this 5-star review! You definitely have a complex business use-case and we're happy that Thrive is able to manage your inventory for multiple locations successfully.
We love working with Thrive!
Their customer service is unparalleled and they have gone out of their way to make their system work better for our business. We have been able to track inventory, create auto-ordering retail locations, and see data we have never been able to see. Waste company wide has gone down and we have been able to focus on producing and growing the things that our business needs to grow. Highly recommend this company!
Thank you so much for your review! Our customer care team works hard to help you succeed.
It's so great to hear that waste has gone down across your company. That will save a lot of money! Keep focusing on growing your business and let us help you along the way :-)
I have been using Shopventory for years, and it's about time I write a review. This inventory app is GREAT! It syncs well, updates great and displays everything we need. The bundles & variations are perfect for those needing those features with their inventory and now with the recently added Shopify fields, it allows me to update everything in one place. I have had the BEST support from this team, I have used a lot of apps over the years with Shopify and these guys are good at what they do and are quick to help, and if they can't they find someone else who can. We have multiple locations, and thousands of products and enjoy working with this app to organize them all. If you are questioning this app for inventory, don't. Get it.
Thank you for your 5-star review! Thrive is a great tool for syncing product information out to Shopify and we're always looking for new ways to support you. We're happy you use Thrive for your multi-location business!
