Reviews (113)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management capabilities, including SKU bundling, real-time tracking, and automatic syncing. It's praised for its reliability, ease of use, and seamless integration with platforms like Shopify, Clover, and Square. Merchants also appreciate the insightful reporting features and user-friendly interface. The customer support team is often described as responsive and knowledgeable, aiding in improved inventory management, waste reduction, and business growth.

January 5, 2024

I've used this for a few years and it always works great. Input product names, descriptions, photos all in one place and have it sync to the POS and Ecommerce platform. Keeps track of recipes, variants, and so much more.

House Rules Lounge
United States
About 1 year using the app
Shopventory Inc replied January 16, 2024

Thank you for your continued use and positive feedback on Thrive! We're thrilled to hear that its functionality, including product management and sync with POS and Ecommerce platforms, has been consistently effective for you. Knowing that it helps manage recipes and variants effectively is great feedback for us. We're committed to continuous improvement and your satisfaction. If there's anything else we can do to enhance your experience, please let us know!

January 2, 2024

We have been using thrive for the last 4 years and absolutely love it. they have amazing customer support that is always available. They are always able to help no matter the issue. We have used through multiple integrations of POS systems. They also continue to update their software to be more user friendly and to create more offerings within the software with out charging you extra. Big fan

BHC Gilbert
United States
29 days using the app
Shopventory Inc replied January 16, 2024

Thank you for your loyalty and fantastic feedback on Thrive over the past four years! We're delighted to hear that you love our software and find our customer support consistently amazing and helpful. It's great to know that our software has adapted well through multiple POS integrations and that you appreciate our continuous updates and added features without additional charges. Your enthusiasm as a big fan is incredibly motivating for us. We're here for any further support you need and look forward to continuing to serve you!

January 15, 2024

Very helpful and receptive. Also funny. They are real people not bots so don't talk to them like bots.

Ocean Shores Soapworks
United States
Almost 4 years using the app
Shopventory Inc replied May 24, 2024

Hello and thank you so much for leaving this review! We're happy that you're enjoying the Thrive app.

November 9, 2023

Natalie was very helpful in communicating what is possible and strategies for solving my issue.

Coronado Historical Association
United States
2 months using the app
Shopventory Inc replied December 12, 2023

Thanks for your feedback on Natalie! We will make sure to give her your compliments.

May 28, 2024

Great app and excellent customer service. I also like how many integrations have.

Daily Mind UK
United Kingdom
September 28, 2018

We began using Shopventory because we needed real time inventory numbers, a tool that kept track of our COGS, and also offered sales reports. Using Shopventory is super user friendly, it integrates fully with Shopify, Square and Clover. We input all of our inventory items (including COGS, retail price, quantity of the item) through Shopventory first and Shopventory pushes all the date to Shopify. Cannot say enough wonderful things about this app. Not to mention, their customer service team is top notch and very knowledgeable!

Elysian Co.
United States
About 5 years using the app
Shopventory Inc replied June 6, 2019

Thank you so much for the kind review! We're glad to hear that you're using Shopventory to optimize your inventory across Shopify, Square and Clover!

November 30, 2021

I have been using Shopventory for a couple of years now to sync with Shopify and Clover. The customer service is exceptional and the product is working amazingly well. I no longer have to be concerned about overselling...syncing is on point. And, if I run into issues, the Shopventory team is amazing!

The Reclaimed Treasures LLC
United States
About 4 years using the app
Shopventory Inc replied January 24, 2022

Hi and thanks a ton for the 5-star review! We're happy to hear that you've been able to use Shopventory to prevent overselling between Clover and Shopify.

March 31, 2022

So far, the App seems do be doing well. I'll follow up to rate it appropriately if anything is off. Alejandro was a great help with his product knowledge, patience, and was overall fun to work with.

Hemp Living USA
United States
Almost 4 years using the app
Shopventory Inc replied April 19, 2022

Hey there - we appreciate your 5-star review!

Alejandro is wonderful and we'll share the kudos. Have a great day!

Edited November 2, 2021

Shopventory is a must have app to organize and have more control of the business. The customer service is always available and have all the tools explanation. There is much more we can do to make easier to run the business. Totally recommend.

Luna Baby Modern Store
United States
Almost 4 years using the app
Shopventory Inc replied November 8, 2021

Hi there and thanks a ton for the 5-star review!

We're looking forward to helping you learn more of the Shopventory platform over time. Send our customer service team a message if you ever want to line up a training!

January 11, 2023

I found myself in a jam after moving my store, I thought I was being clever in adding a new "location" with my current address... totally messed myself up! The products I most recently added weren't showing up online or in-store... they took such good care of me and helped me out to fix it all! They literally held my hand and walked me through it step by step, and even made videos for me so that I could more easily understand what to do! I couldn't have asked for better support!

Roberto's Winds
United States
Almost 4 years using the app
Shopventory Inc replied February 20, 2023

Hello! We're happy to hear you landed in the right spot with our customer care team. We're here to help!