Reviews (118)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, especially for businesses with multiple SKUs and locations. It effectively syncs inventory across platforms like Clover and Shopify, supports SKU bundling, and offers powerful reporting tools. The user-friendly interface and comprehensive features, including auto-ordering for low inventory, are notable benefits. Customer service is praised for its responsiveness and helpfulness, providing personalized support through various channels.

September 28, 2018

We began using Shopventory because we needed real time inventory numbers, a tool that kept track of our COGS, and also offered sales reports. Using Shopventory is super user friendly, it integrates fully with Shopify, Square and Clover. We input all of our inventory items (including COGS, retail price, quantity of the item) through Shopventory first and Shopventory pushes all the date to Shopify. Cannot say enough wonderful things about this app. Not to mention, their customer service team is top notch and very knowledgeable!

Elysian Co.
United States
About 5 years using the app
Shopventory Inc replied June 6, 2019

Thank you so much for the kind review! We're glad to hear that you're using Shopventory to optimize your inventory across Shopify, Square and Clover!

November 16, 2023

Danielle not only created a report I needed but then sent me a video with her voice over showing me exactly how to create and manipulate the report to meet my needs.

Specialty Marine
United States
About 5 years using the app
Shopventory Inc replied December 12, 2023

Thanks for leaving your great review of Thrive! It makes us happy knowing Danielle was able to help you.

December 26, 2023

Best app ive ever used!! The customer service is incredible. Mario really made sure to answer all my questions and walk me through each feature. Saved me a bunch of time by helping me out and teaching my all the capabilities of this incredible app.

A+++++ highley recommended for brick and mortar plus shopify integration!

Thanks guys!!

Hall of Frames Company
United States
Over 4 years using the app
Shopventory Inc replied January 16, 2024

We're thrilled to hear that our app is the best you've ever used and that you've had an incredible experience with our customer service! It's wonderful to know Mario was able to thoroughly answer your questions and guide you through the features, saving you time and enhancing your understanding of the app's capabilities. Your high recommendation, especially for brick and mortar and Shopify integration, means a lot to us. Thank you for your enthusiastic support and for choosing our app! We're always here to help if you need anything else.

November 30, 2021

I have been using Shopventory for a couple of years now to sync with Shopify and Clover. The customer service is exceptional and the product is working amazingly well. I no longer have to be concerned about overselling...syncing is on point. And, if I run into issues, the Shopventory team is amazing!

The Reclaimed Treasures LLC
United States
About 4 years using the app
Shopventory Inc replied January 24, 2022

Hi and thanks a ton for the 5-star review! We're happy to hear that you've been able to use Shopventory to prevent overselling between Clover and Shopify.

May 2, 2022

The customer care at Thrive is unmatched. They are incredibly helpful as well as very friendly. Whenever I have an issue with an integration I go to them first, not the integration!

Bark Social
United States
Almost 4 years using the app
Shopventory Inc replied May 14, 2022

Hi and thanks for your great feedback on Thrive! We love helping you grow your business.

March 31, 2022

So far, the App seems do be doing well. I'll follow up to rate it appropriately if anything is off. Alejandro was a great help with his product knowledge, patience, and was overall fun to work with.

Hemp Living USA
United States
Almost 4 years using the app
Shopventory Inc replied April 19, 2022

Hey there - we appreciate your 5-star review!

Alejandro is wonderful and we'll share the kudos. Have a great day!

January 11, 2023

I found myself in a jam after moving my store, I thought I was being clever in adding a new "location" with my current address... totally messed myself up! The products I most recently added weren't showing up online or in-store... they took such good care of me and helped me out to fix it all! They literally held my hand and walked me through it step by step, and even made videos for me so that I could more easily understand what to do! I couldn't have asked for better support!

Roberto's Winds
United States
Almost 4 years using the app
Shopventory Inc replied February 20, 2023

Hello! We're happy to hear you landed in the right spot with our customer care team. We're here to help!

January 15, 2024

Very helpful and receptive. Also funny. They are real people not bots so don't talk to them like bots.

Ocean Shores Soapworks
United States
Almost 4 years using the app
Shopventory Inc replied May 24, 2024

Hello and thank you so much for leaving this review! We're happy that you're enjoying the Thrive app.

November 15, 2023

Natalie was super good and patient when I reached out.
She took her time to manually sync every single product which had sync issue I provided and made them work right away.
She was very professional and nice.
Great experience!

ABC Vintage
United States
Almost 4 years using the app
Shopventory Inc replied December 12, 2023

We appreciate your 5 star review and giving Natalie your compliment! We're happy to have you as a customer.

January 24, 2023

I don't have words to describe how much I love the customer service of this app. This is great. I been using this app more that 5 years by now.

Dream's Arts Online
United States
Over 3 years using the app
Shopventory Inc replied February 20, 2023

We appreciate your 5-star review! We love having you as a customer and we can't wait to see you grow your business even further.