Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this inventory management app for its seamless integration with platforms like Shopify, Clover, and Square. They appreciate its real-time inventory tracking, product bundling, and robust reporting capabilities. The app is praised for its user-friendly interface and accurate syncing. The customer support team is noted for their prompt and professional service. Merchants find it saves time, improves inventory management, and provides valuable insights into top-performing products. It effectively manages complex inventory needs for both online and physical stores, contributing to business growth.

Edited May 21, 2021

Shopventory is an increasingly helpful tool with new features coming out often, but its Customer Success team is unbelievably patient and communicative and I've frankly never in my life chatted with someone as invested in solving an issue as Ruth was in our multi-day ongoing conversation, even given a challenging and frustrating problem that went well beyond her or my control. We're still working through the issue now, but I know we'll have it resolved soon enough because of the confidence that Ruth instills in me for Shopventory.

TapRm PA
United States
Over 2 years using the app
Shopventory Inc replied June 7, 2021

Hi there and thanks for your great review!

We appreciate the comments about our app feature set and we're always launching new features based on feedback from folks like you. Keep it coming!

We'll pass along the kudos to Ruth. She's awesome!

September 12, 2022

Shopventory's tools really help me keep my fingers on the pulse of my business. If there is something additional I need help with, their support staff is amazing.

Michaelangelo’s Gifts
United States
Over 2 years using the app
Shopventory Inc replied October 11, 2022

Hi and thanks a ton for your 5-star review! We're happy to see that you're enjoying our app and customer service :-)

February 13, 2023

Excellent support! Excellent support! Excellent support! Excellent support! Excellent support! Excellent support!

Nail Ink - Nail Supply
United States
About 2 years using the app
Shopventory Inc replied February 20, 2023

Message received! Thank you for the 5-star review and our support team loves working with you as well.

April 15, 2022

Shopventory lets our business accurately track our inventory and costing in real time, enabling us to make better inventory and business decisions. With multiple sites, Shopventory lets us quickly transfer inventory between locations. Shopventory is a must for any multi-location business.

HaremliqueSurfside
United States
About 2 years using the app
Shopventory Inc replied April 19, 2022

Hello! Thanks a ton for your 5-star review of Thrive by Shopventory.

Real-time cost tracking is a huge benefit of using Thrive! Simple transfers across locations is also something we're great at. We hope you've used our barcode scanning capabilities to create these transfers!

Edited February 16, 2022

Just wanted to update my review! I love Shopventory! I have been using the desktop version for years to run my small independent-designer focused boutique. Shopventory is great for running reports, keeping track of all of my costs, and everything inventory-related. They have rolled out updates over time, and whenever I have questions, they are always very quick to answer and excellent with customer service. I would recommend this app to anyone who needs an inventory tracking system that is intuitive and easy to use. For me, it is the best one out there.

Squasht Boutique
United States
About 2 years using the app
Shopventory Inc replied September 1, 2020

Hi, we are so glad to hear that you have found our inventory software intuitive and easy to use! Shopventory is always working to improve so we can continue helping you grow and manage your business. It's awesome to hear you're still loving it after all these years!

We also think our customer service team is pretty amazing and will be sure to let them know about your positive 5 star review :) Thanks for being a great customer!

March 12, 2021

Shopventory has been a fantastic solution for us. With multiple locations, hugely varying needs for the business, Shopventory's staff has taken the time to learn what our needs are and help us to implement inventory management on a whole new level than we had before. Going from a very outdated system with CAM, they have worked extensively with us by chats, emails, conference and video calls. I cannot say enough about the amazing customer service I've received from Joe and Roslind. TOP NOTCH! No system is perfect for everyone, but these folks listen to what you need and try to help you find a way to get it.

BabyLand General
United States
Almost 2 years using the app
Shopventory Inc replied March 12, 2021

Hi there! Thank you for a great review!

Awesome to hear that you're utilizing Shopventory's multi-location features. We like to think we're pretty good at that!

It's also great to know that you're loving our Customer Support! We want to make sure you're successful.

We'll pass the kudos on to Roslind and Joe!

May 1, 2020

I used the app to manage my inventory and is really good, i also use shopify and the integration is really goo too.

Kiut by Linda
United States
Almost 2 years using the app
Shopventory Inc replied May 7, 2020

Thank you for the review, it's a pleasure to partner with you!

July 29, 2022

Great app that links our in store inventory with our online inventory. Has been a wonderful product to use. It is very intuitive and simple. We have had a few issues, but the customer service and engineers are always very helpful and quick to take care of the problem. 5 stars!

Ideal Discs
United States
Over 1 year using the app
Shopventory Inc replied August 4, 2022

Hi there and thanks for the 5-star review! We're glad Thrive has been adaptable for your business needs and that we were able to help you work out any kinks with the platform. We appreciate you as a customer!

July 26, 2019

Shopventory has been a great solution for inventory management. We're able to manage inventory of 2 Shopify stores that use the same pool of raw materials. Their support team has been amazing. Very thorough initial tutorial and they're always quick to respond to online chat support.

Mugsby Wholesale
United States
Over 1 year using the app
Shopventory Inc replied August 27, 2019

Thanks for the review! We're glad to hear that Shopventory is making it easy to run your business.

January 23, 2023

I have been using this app for some time now and it's basically essential to my business. The customer service is good too.

Ninnys Napkins
Canada
Over 1 year using the app
Shopventory Inc replied February 20, 2023

Thank you for the review! Let us know what else we can do to help you grow your business. We're happy to have you as a customer!