Reviews (113)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management capabilities, including SKU bundling, real-time tracking, and automatic syncing. It's praised for its reliability, ease of use, and seamless integration with platforms like Shopify, Clover, and Square. Merchants also appreciate the insightful reporting features and user-friendly interface. The customer support team is often described as responsive and knowledgeable, aiding in improved inventory management, waste reduction, and business growth.

July 29, 2022

Great app that links our in store inventory with our online inventory. Has been a wonderful product to use. It is very intuitive and simple. We have had a few issues, but the customer service and engineers are always very helpful and quick to take care of the problem. 5 stars!

Ideal Discs
United States
Over 1 year using the app
Shopventory Inc replied August 4, 2022

Hi there and thanks for the 5-star review! We're glad Thrive has been adaptable for your business needs and that we were able to help you work out any kinks with the platform. We appreciate you as a customer!

July 26, 2019

Shopventory has been a great solution for inventory management. We're able to manage inventory of 2 Shopify stores that use the same pool of raw materials. Their support team has been amazing. Very thorough initial tutorial and they're always quick to respond to online chat support.

Mugsby Wholesale
United States
Over 1 year using the app
Shopventory Inc replied August 27, 2019

Thanks for the review! We're glad to hear that Shopventory is making it easy to run your business.

January 23, 2023

I have been using this app for some time now and it's basically essential to my business. The customer service is good too.

Ninnys Napkins
Canada
Over 1 year using the app
Shopventory Inc replied February 20, 2023

Thank you for the review! Let us know what else we can do to help you grow your business. We're happy to have you as a customer!

January 14, 2021

Robust and affordable with unmatched customer support. I wouldn't even call it customer support, it's more like having a team of experts ready to fully devote themselvs to you. We're a medium sized company with many complex moving parts, i.e. retail, wholesale, warehouse, manufacturing, e-commerce, and fulfillment center. Shopventory has completely streamlined how we caculate cost, stock counts, and internal data for our multi channel system of operations. With all software solution systems, Shopventory is not without its limitations. But there is no perfect system that will meet the specific needs of every business, and that should be obvious. Shopventory has enabled us to make smarter business choices through data and analytics that are imperative for operations, development and overall growth. Shout out to Miranda for spending several weeks with me developing a system that works best for our company.

Assenti's Pasta
United States
Over 1 year using the app
Shopventory Inc replied February 1, 2021

Hi there! Thank you for the great review.

We're glad to hear that you've had a great experience with our customer service! We'll definitely let Miranda know you send the compliment :-)

It's also awesome to hear that you're getting good use out of our multi-channel capabilities to sync up your catalogs and counts across all sales channels. That's one of Shopventory's strengths!

Make it a great day!

Edited March 18, 2020

This app helped our small business tremendously! We used Shopventory to connect our brick & mortar POS system (Clover) to our e-commerce inventory (Shopify). It worked seamlessly and the customer service team is truly remarkable! Roslind was available to help every time I had a question (and I had at least 100+ in those beginning weeks). Highly recommend this app if you are looking for an inventory management system!

The Hat Girls1
United States
Over 1 year using the app
Shopventory Inc replied March 20, 2020

Hi, we're thrilled Shopventory has been so helpful for your business! We strive for that great experience of everything working the way you need it to, with a team of pros on your side. Thank you for the great review. We look forward to continuing to work with you, and will be sure Roslind receives your compliments!

June 25, 2021

Very responsive customer service. They take their time and explore all channels to help find solutions to problems if there is one. Very patient and will follow up to make sure things are running smoothly.

jeantherapy
United States
Over 1 year using the app
Shopventory Inc replied August 6, 2021

Hi and thank you for the review!

We're happy to hear that you lean on our great customer service team to get the guidance you need. We're here to help!

February 17, 2021

This app has changed our lives! We use multiple sales channels + Shopventory has made life so much easier to track inventory + see sales trends across the board. Their customer service is also phenomenal!

New Creation VA
United States
Over 1 year using the app
Shopventory Inc replied February 22, 2021

Hi there and thanks for the 5-star review! We're happy to hear your lives changed after using Shopventory.

Syncing up multiple sales channels to track inventory and see trends is very is very important in a business and we try to make it easy for you! We're glad that you're getting the results you need.

August 14, 2020

We LOVE this app! The customer service reps are ALWAYS there to answer any questions we have and walk us through whatever we need! Super friendly staff also!! So glad we made the switch!

Turquoise Door Tomball
United States
Over 1 year using the app
Shopventory Inc replied August 19, 2020

We love our customers that love our app. We are glad you decided to make the switch to Shopventory! Our staff loves working with businesses like yours and we look forward to continuing to help you as your business grows.

September 4, 2021

A straightforward tool with well-organized details and options. Easy to use and makes a world of a difference when tracking inventory and syncing with the POS. Another favorite factor is how friendly and readily available the Support team is!

Clean Market NYC
United States
Over 1 year using the app
Shopventory Inc replied September 14, 2021

Hi there! Thank you so much for the great review.

We're happy to hear that you're enjoying Shopventory and maximizing your inventory tracking. Connecting different POS devices and locations is what we do best!

We also love hearing that you're a fan of our customer support. Our favorite thing we do each day is helping our customers grow their businesses!

May 15, 2019

I've been using Shopventory for over a year now. Maybe closer to 18 months. It is an exceptional piece of software. We track our inventory, products, and bundles across several channels and get just the right reporting to be able to buy right. Good inventory management is vital for a business to be profitable and we wouldn't be there without Shopventory. Their customer support is outstanding too!

Sagebrush Coffee
United States
Over 1 year using the app
Shopventory Inc replied June 6, 2019

Hi! Thanks for the awesome review and for being an exceptional customer!