Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this inventory management app for its seamless integration with platforms like Shopify, Clover, and Square. They appreciate its real-time inventory tracking, product bundling, and robust reporting capabilities. The app is praised for its user-friendly interface and accurate syncing. The customer support team is noted for their prompt and professional service. Merchants find it saves time, improves inventory management, and provides valuable insights into top-performing products. It effectively manages complex inventory needs for both online and physical stores, contributing to business growth.

January 23, 2023

I have been using this app for some time now and it's basically essential to my business. The customer service is good too.

Ninnys Napkins
Canada
Over 1 year using the app
Shopventory Inc replied February 20, 2023

Thank you for the review! Let us know what else we can do to help you grow your business. We're happy to have you as a customer!

January 14, 2021

Robust and affordable with unmatched customer support. I wouldn't even call it customer support, it's more like having a team of experts ready to fully devote themselvs to you. We're a medium sized company with many complex moving parts, i.e. retail, wholesale, warehouse, manufacturing, e-commerce, and fulfillment center. Shopventory has completely streamlined how we caculate cost, stock counts, and internal data for our multi channel system of operations. With all software solution systems, Shopventory is not without its limitations. But there is no perfect system that will meet the specific needs of every business, and that should be obvious. Shopventory has enabled us to make smarter business choices through data and analytics that are imperative for operations, development and overall growth. Shout out to Miranda for spending several weeks with me developing a system that works best for our company.

Assenti's Pasta
United States
Over 1 year using the app
Shopventory Inc replied February 1, 2021

Hi there! Thank you for the great review.

We're glad to hear that you've had a great experience with our customer service! We'll definitely let Miranda know you send the compliment :-)

It's also awesome to hear that you're getting good use out of our multi-channel capabilities to sync up your catalogs and counts across all sales channels. That's one of Shopventory's strengths!

Make it a great day!

Edited March 18, 2020

This app helped our small business tremendously! We used Shopventory to connect our brick & mortar POS system (Clover) to our e-commerce inventory (Shopify). It worked seamlessly and the customer service team is truly remarkable! Roslind was available to help every time I had a question (and I had at least 100+ in those beginning weeks). Highly recommend this app if you are looking for an inventory management system!

The Hat Girls1
United States
Over 1 year using the app
Shopventory Inc replied March 20, 2020

Hi, we're thrilled Shopventory has been so helpful for your business! We strive for that great experience of everything working the way you need it to, with a team of pros on your side. Thank you for the great review. We look forward to continuing to work with you, and will be sure Roslind receives your compliments!

June 25, 2021

Very responsive customer service. They take their time and explore all channels to help find solutions to problems if there is one. Very patient and will follow up to make sure things are running smoothly.

jeantherapy
United States
Over 1 year using the app
Shopventory Inc replied August 6, 2021

Hi and thank you for the review!

We're happy to hear that you lean on our great customer service team to get the guidance you need. We're here to help!

February 17, 2021

This app has changed our lives! We use multiple sales channels + Shopventory has made life so much easier to track inventory + see sales trends across the board. Their customer service is also phenomenal!

New Creation VA
United States
Over 1 year using the app
Shopventory Inc replied February 22, 2021

Hi there and thanks for the 5-star review! We're happy to hear your lives changed after using Shopventory.

Syncing up multiple sales channels to track inventory and see trends is very is very important in a business and we try to make it easy for you! We're glad that you're getting the results you need.

August 14, 2020

We LOVE this app! The customer service reps are ALWAYS there to answer any questions we have and walk us through whatever we need! Super friendly staff also!! So glad we made the switch!

Turquoise Door Tomball
United States
Over 1 year using the app
Shopventory Inc replied August 19, 2020

We love our customers that love our app. We are glad you decided to make the switch to Shopventory! Our staff loves working with businesses like yours and we look forward to continuing to help you as your business grows.

September 4, 2021

A straightforward tool with well-organized details and options. Easy to use and makes a world of a difference when tracking inventory and syncing with the POS. Another favorite factor is how friendly and readily available the Support team is!

Clean Market NYC
United States
Over 1 year using the app
Shopventory Inc replied September 14, 2021

Hi there! Thank you so much for the great review.

We're happy to hear that you're enjoying Shopventory and maximizing your inventory tracking. Connecting different POS devices and locations is what we do best!

We also love hearing that you're a fan of our customer support. Our favorite thing we do each day is helping our customers grow their businesses!

May 15, 2019

I've been using Shopventory for over a year now. Maybe closer to 18 months. It is an exceptional piece of software. We track our inventory, products, and bundles across several channels and get just the right reporting to be able to buy right. Good inventory management is vital for a business to be profitable and we wouldn't be there without Shopventory. Their customer support is outstanding too!

Sagebrush Coffee
United States
Over 1 year using the app
Shopventory Inc replied June 6, 2019

Hi! Thanks for the awesome review and for being an exceptional customer!

November 29, 2022

We had been looking for an inventory app for some time now that would work for our needs and this has delivered. The customer service is very responsive, Dean was great answering questions and showing me how the program will work to make sure it would be a great fit for our needs prior to installation. The customer service continued is over the top, especially Kayla & Nay who have been wonderful to work with. It has been great being able to start a chat, knowing that they would jump in to continue with the same people without having to start over. They have great tutorial videos for just about everything, visual is better than reading instructions. Being able to communicate with Loom videos back and forth expedited the conversations to faster resolutions. We had run into several hurdles to make everything function with our specific data input and work correctly with our online store, they were able to solve everything. The reports are easy to access, tracking/audit logs are great to have, bonus feature they go back further than Shopify's 250. So much information in one place has been a huge time saver. A great feature is setting up different pars for different variants help me keep an eye on everything with emails letting me know it is time to reorder. This has become a real timesaver!

Sabattus Disc Golf, Inc.
United States
Over 1 year using the app
Shopventory Inc replied December 30, 2022

Hi and thank you for the wonderful review!

It's great to hear you've using Thrive to connect your physical and online sales channels. Huge timesaver!

Our customer care team is thrilled to hear you enjoyed working with them during the setup process. We will make sure to pass along your compliments!

June 10, 2019

Shopventory is AMAZING it links everything and keeps my inventory very organized. The best part is the support received. There is always someone one click away.

Carrie Wilson Makeup
United States
Over 1 year using the app
Shopventory Inc replied June 14, 2019

Thank you so much for the review! Awesome to hear that the software is doing great for your business, and that the support is everything you need!

We're happy to have you as a customer :-)