Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features and excellent customer support. They value its ability to create branded short links, automate discounts, and provide detailed analytics, which are useful for tracking marketing campaigns and identifying effective traffic sources. Features like the custom message bar, preloaded checkout links, and automatic discounts are praised for boosting conversion rates. The app's problem-solving capabilities and responsive customer support are also appreciated.

November 22, 2023

Support was amazing. I had a issue with link creation, connected support via chat, and my issue was quickly resolved with follow-up via email. A huge thank you to Anna and her team.
This App is amazing, and all in one affiliate, UTM, marketing tracking with SEO friendly short links and QR codes. Analytics reporting is on par with a one stop dashboard to see everything. Within 1 day, it has completely changed our marketing, both frontend (social media and ads) and backend (email). No more manual reporting !!!

Nightingale-Conant Digital
United States
About 18 hours using the app
November 3, 2023

User-friendly, very flexible, great features, and awesome on-demand customer service.

Pickled Pot
United States
4 months using the app
August 4, 2023

Support and product seem good. I will update after my experience with it. Thank you for your help Anthar

Mau
United States
5 months using the app
Shortly replied October 26, 2023

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

Edited September 2, 2023

We had issues before but it was taken cared of by Sam. I hope this app upgrades and integrate with external pages as well. Hoping for the best.

VNSH
United States
8 months using the app
Shortly replied October 26, 2023

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

October 4, 2023

Very easy to use this app and has generated lots of revenue for us. Anna was helpful when I had questions & was able to answer quickly. Would recommend.

Maroon & Co
United States
About 2 months using the app
Shortly replied October 26, 2023

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

June 6, 2023

simple, understandable. It meets all my needs. Customer service is also very fast. I advise. You can create utm code and do simple work with influencer.

Matsu Professional
Türkiye
4 months using the app
Shortly replied June 6, 2023

Thank you so much for your appreciation.

September 7, 2023

Very good customer service, they worked tirelessly until they found the issue.
Thank u <3

Lox & Chain
Australia
6 months using the app
Shortly replied October 26, 2023

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

June 20, 2023

Setting up links with Shortly is super easy. I did have an issue at first with the links not tracking properly, but I reached out to their support and Athar got back to me immediately, diagnosed the problem and fixed it super fast (same day). Tracking is perfect now. Thanks!

Hope Stone Books
United States
20 days using the app
Shortly replied June 20, 2023

We are so glad to see your comments about me. Your business is important to us. We will keep adding more value to your business.

Thank you so much!

June 18, 2023

Super glad and impressed by Athar who have helped me immediately even outside his working hours on a Sunday. Really much appreciated while I was stuck on my Token issue for a week. Thank you once again !

essentialify
United States
21 days using the app
Shortly replied June 18, 2023

I'm so glad to see your comments about me. Your business is important to us. We will keep adding more value into your business.

Thank you!

August 25, 2023

This app works well in my shop. It helps track the source of traffic, so I can distinguish which source is better. Customer support is good.

CC SHOP
China
About 2 months using the app
Shortly replied October 26, 2023

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.