Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features and excellent customer support. They value its ability to create branded short links, automate discounts, and provide detailed analytics, which are useful for tracking marketing campaigns and identifying effective traffic sources. Features like the custom message bar, preloaded checkout links, and automatic discounts are praised for boosting conversion rates. The app's problem-solving capabilities and responsive customer support are also appreciated.

July 17, 2023

I recently had an amazing experience with Shortly, primarily due to their exceptional customer support. Their team was incredibly supportive and responsive, addressing my inquiries promptly. They demonstrated deep knowledge of the application and provided personalized solutions. I felt valued and heard throughout my interactions with their team. I highly recommend Shortly for its outstanding customer support and commitment to user satisfaction.

eCamShopping
Cambodia
3 months using the app
October 30, 2023

es lo que estaba buscando para hacer marqueting de afiliados!

EARZY
Spain
About 1 month using the app
October 19, 2023

Vielen herzlichen Dank für den netten Support (via Google Meeting) in englisch. Support war sehr bemüht alle offenen Fragen zu klären. Auch die Step by Step Einführung in das Plugin und wie man einen Influncer anlegt mit Dashboard Erklärung vom Influncer war sehr hilfreich. Daher jederzeit gerne wieder. Thanks a lot, Tobias

SonnenMoor Shop
Austria
6 months using the app
Shortly replied October 26, 2023

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

October 4, 2023

Great Customer Support.
Thanks Athar.

TheKiddoSpace ZA | Name Stamps for Clothes, Organizers & Toys
United States
3 months using the app
October 25, 2023

Perfect Support

Bauhaus
Hong Kong SAR
29 days using the app
Shortly replied October 26, 2023

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

June 19, 2023

Thanks for addressing the issue for me promptly with expertise and patience. A 5-star comment for Athar.

Revopoint 3D
Hong Kong SAR
3 months using the app
Shortly replied June 19, 2023

We are so glad to see your comments about me. Your business is important to us. We will keep adding more value to your business.

Thank you!

October 24, 2023

Does exactly what we are looking for. Great features for automatic discount codes applied on URL. Easy to use and great support.

WhyNote.co
Switzerland
About 1 hour using the app
Shortly replied October 26, 2023

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

June 13, 2023

Very helpful & supportive ! Solved my store problem very quickly ! Highly recommended ! Athar was very cooperative !

Paris Science Skincare
United States
7 days using the app
Shortly replied June 14, 2023

Thank you so much for using our app.

January 30, 2024

هذا التطبيق قام بحل الكثير من المشاكل التي كنا نواجهها لفترة طويلة خلال تتبع التحويلات القادمة من المؤثرين وقنوات الترويج الأخرى

متجر الزيت الأفغاني
Saudi Arabia
42 minutes using the app
July 12, 2023

Super Service! Sehr schnell mein Anliegen gelöst und sehr zuvorkommend. App funktioniert einwandfrei! Nur weiterzuempfehlen.

REEM
Germany
7 months using the app