Reviews (234)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient synchronization of products, reviews, and orders between Etsy and Shopify, which saves time and enhances customer trust by displaying Etsy reviews on Shopify sites. Key features include trimming SEO tags, replacing URLs, and fine-tuning product listings, along with robust import and export capabilities for reviews. The app is praised for its reliable performance and inventory accuracy, user-friendly interface, and straightforward setup. Merchants also appreciate the responsive and helpful customer support, particularly highlighting a support staff member named "Nimo" for quick and proactive service.

November 16, 2023

This is now my second shop that i have installed shuttle on and it really is a fantastic app, love it,, and Nimo and his support are outstanding

4 Terriers Only
United Kingdom
5 months using the app
June 19, 2023

An excellent app that supports robust integration points between Etsy and Shopify, Highly configurable so you can set your integration exactly as you would like between your stores. Absolutely outstanding support from the developer - quick, courteous responses to any concerns and they have quickly implemented several enhancements we requested to improve product transfer functionality - one of them the very same day!

On the Ridge Stamps
Canada
5 months using the app
March 16, 2018

I second Snazzycatsboutique. The support and help from Etsify has been absolutely first rate! Actually, second to none, in my experience.

I had an unusual case and ran into some trouble importing my store from Etsy to Shopify. I tried about five different apps and NONE fo them would work. It was frustrating and discouraging.

After initially despairing that I would have to do everything the slow, awful, painful way -- by hand, manually -- if I could even muster the spirit to do it, I was thrilled to learn that Etsify would mod their software to accommodate my needs. Imagine that. And they did!

This is the way customer service is supposed to work -- and I wasn't even a paying customer yet! They modded the software to help me so I could THEN see if Etsify was for me. I don't know if too many other operations would have done that.

Etsify is also open to suggestions and ideas for improvement, which is always a good sign when dealing with a developer.

Anyway, once my somewhat unique situation was accounted for by Etsify, transfer went smoothly, and I'm well on my way now with Shopify. If Etsify had not gone to the lengths they did to help me, I might not have EVER gotten my Etsy store set up on Shopify.

Thank you, thank you, thank you Etsify! :-)

Aaatee
United States
4 months using the app
Edited June 21, 2019

After some initial communication problems I received outstanding customer support. Thanks for your patience and clear instructions :)

Tilly&Wilbur®
Australia
4 months using the app
May 18, 2023

Shuttle has saved me hours and has every setting I need to tweak for my store.
Support is 100% the developer is always on hand to help or add in updates for me.

If your looking to add a lot of products from Etsy to Shopify this is the best app out there I have tested all of them and this is light years ahead of anything else.

InkNPrintz
United Kingdom
4 months using the app
July 14, 2022

I had been using a different app to transfer orders from Etsy to Shopify when Shuttle was recommended to me by a friend. Shuttle is sooo much better!! It has the ability to do so much more than just transfer orders. But the best part? It's less expensive, too!! I did have some minor issues when getting everything set up. I reached out to support and Nimo was able to help me quickly and efficiently. He even added some functionality to the app that I needed that wasn't already included. Customer service is top notch.

Miss Monogram
United States
4 months using the app
June 7, 2023

This company is rapid, compared to others, to respond and help with any issues. We have a sizeable Etsy store and have gone through several syncing apps but have yet to be successful. Inventory was always a mess. We are months into this one with no issues.

Business Development Team
United States
4 months using the app
May 13, 2021

Brilliant App and developer, does exactly what I needed and saved hundreds of hours of adding products manually, would highly recommend for any Etsy seller who wants to transfer products to Shopify A++++++

LandmarkPrints
United Kingdom
3 months using the app
August 8, 2018

ABSOLUTELY AMAZING CUSTOMER SERVICE!

They went out of their way to ensure that my app and webpage were running smoothly, and were incredibly friendly.

The app works very well, and saved me a lot of time, as other Etsy importers can only import with CSV files (mine wasn't working). This app also imported all my reviews, and it was super easy to do!

The app is very easy to use and the design itself is very clean!

Great app - I've recommended it in several Facebook groups now.

Nerd Keepers
Canada
3 months using the app
January 18, 2023

I am brand new to Shopify, having an Etsy store for several years. This app made importing my Etsy listings super easy. I would recommend this app for any novice Shopify user. I had no issues with it. I upgraded to the lowest paid plan to bring over all my listings.

CraftySistersCorner
United States
3 months using the app