Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing between Etsy and Shopify, customizable settings, and user-friendly interface. It's praised for its reliable performance and responsive customer support. The pricing is considered fair, with plans to suit various business sizes. Merchants report improved business operations, inventory management, and customer service, with some noting increased sales.

January 26, 2018

What a fantastic App. Saved us days of work! Migrated our listings just as we needed them, the batch content editing was invaluable. Highly recommended, worth the money, it allowed us to open our Shopify shop and get sales much quicker then if we’d do everything manually.

Wiseguysuspenders
Netherlands
About 1 month using the app
July 10, 2022

Very convenient app. Doesn't work 100% of the time, but the customer support is prompt and any issues are resolved in a timely manner.

Rockin Cushions
United States
Over 2 years using the app
August 2, 2022

Good idea - BAD implementation.
Destroyed my ETSY shop. All I wanted is to copy ETSY to Shopify. now both not working. No way back, have to manually fix all items. BAD!!! and no reply from developer.

BeWishedGifts
United States
Over 2 years using the app
Illumiko replied August 7, 2022

Hello and thank you for taking the time to leave this review! I'm sorry you've had such a bad experience with us, but please note that I have personally responded to each one of your messages. Also, as mentioned in my responses, your Etsy products were updated because you have ran Shuttle to update your Etsy products based on your Shopify products. I'm sad to read that after more than 2 years with us (and being grandfathered into the last 2 years), with thousands of reviews and products transferred (and updated), suddenly Shuttle is a bad implementation. I'll be more than happy to help, but for that, I'd love it if you could please respond to my responses. Thanks!

October 31, 2021

This is seriously the best app if you want to import your listings from Etsy to Shopify. I found so many apps importing listings from shopify to Etsy but not from Etsy to Shopify. This is the only app that does it so far and it's perfect. There is truly no other fast way to do it. I tried the CSV file, it was messy and all the information was wrong. I'm so happy I found this app they went above and beyond with the stock syncer it is exactly what I need.

LunarGem
Cyprus
About 1 month using the app
Illumiko replied November 6, 2021

Hey! I'm happy you found us as well! :) Thank you for taking the time to write this review, really happy to read Shuttle was making things simpler and smoother :) If you see anything missing or have any feature requests, please don't hesitate to contact us! Thanks again, Nimo

August 8, 2022

This is the BEST Etsy/ Shopify syncing app hands down. Look no further. I've tried several. Completely customizable to your needs, on soo many levels, but SUPER easy to use. Not only that, but I inquired about a needed feature (importing customers, without attaching orders, to keep my financial stats separate) and the company developed and added that feature for me within a few days! Wow. If you have a shop on Etsy + Shopify this is absolutely the best syncing app out there.

mossNstone
United States
30 days using the app
August 4, 2022

I have possibly tried every Etsy to Shopify app available for $40 or less a month. They all have their quirks, but Shuttle is so far my favorite. Support is available by email in just a few hours or less, and is as friendly as they are helpful. There are more options available in this app than many others at the same price point, and the syncing of inventory and orders works like a dream if you have your SKUs set up beforehand. If you are struggling to figure out which Etsy app to use, start here.

Lil Monsters Bird Toys
United States
29 days using the app
Illumiko replied August 7, 2022

Thank you so much for taking the time to leave this review! I'm truly happy to read this, and can't wait to continue adding features for you and others to use! :) Thanks again, Nimo

Edited January 24, 2022

This app used to work fabulously managing inventory across my Etsy and Shopify store when it was simpler and called Syncr. Since becoming Shuttle, this app has caused so many issues which have not been easily resolved. The new interface is extremely confusing - too many options. I have updated this review from a 1 star to 3 stars because the developer responded to me and it appears to be working currently (after several failed inventory moments which resulted in items being oversold)

Dapplebay
United States
About 2 years using the app
Illumiko replied January 24, 2022

Hello, Thank you for taking the time to leave the review! Happy to read Shuttle is working well now! Sorry for the misunderstanding during our initial support interaction, I was not aware you needed assistance to turn on the inventory syncer :/ It was turned off all this time; that's why Shuttle did not monitor your stock levels. Again, apologies for the confusion, and happy to read everything is working okay now! Please don't hesitate to contact me with any questions!

November 5, 2020

This app has gone right down hoill since the update and rebrand! Used to be so easy, click transfer and done! NOT SO EASY with this new app! You click transfer then nothing happens. You add products to queue, click update and it doesn't add any, maybe 1 out of 10. So confusing now. Not happy.

QuoteMyWall
United Kingdom
Over 1 year using the app
Illumiko replied November 6, 2020

Hello and thank you for leaving the review! I'm sorry you're feeling this way about Shuttle! I'll be happy to get you familiar with Shuttle and all its new wonderful features! It is different than Etsify, but I assure you its as easy to use :) Sorry for the confusion! Please contact me through the chat bubble in Shuttle and I'll be more than happy to assist! Thanks! Nimo

March 23, 2022

Shuttle works great pulling my reviews from Etsy and customer support was very and responsive. Very Pleased

Treasures Three
United States
25 days using the app
Illumiko replied March 24, 2022

Thank you for taking the time to write this review! Delighted to read that Shuttle has helped you to display your Etsy reviews in Shopify!

Edited August 4, 2021

UPDATE : Nimo est intervenu et a pu régler le problème de duplicates sur les articles (OUF!). je suis donc très heureuse de pouvoir continuer à utiliser Shuttle car elle est facile à utiliser nécessite peu de paramétrages et fonctionne (désormais) très bien.
J'hésite même à passer sur le plan supérieur pour me faciliter le travail.
L'étoile en moins vient du fait que j'ai dû envoyer 2/3 emails avant d'avoir un retour de Nimo. J'ai acheté cette application quand elle s’appelait encore Etsify. Très facile à installer, à paramétrer, elle faisait un travail fantastique. Depuis la migration vers Shuttle, nous avons remarqué certains problèmes : de nombreux produits étaient dupliqués à chaque mise à jour de nos produits. Au départ, les produits étaient dupliqués 2 fois, puis 3 et aujourd'hui, certains produits sont dupliqués une dizaine de fois, avec le même SKU et le même code barre.
J'ai contacté plusieurs fois le support, qui m'a semblé peu réactif et peu convaincant dans ses propositions de solutions. D'ailleurs, à ce jour, aucune solution n'a été trouvée.... c'est vraiment dommage car aujourd’hui, je me vois obligée de travailler avec une autre application, celle-ci n'étant plus assez fiable pour la gestion des produits. J'espère que le support reviendra vers moi rapidement, mes derniers messages étant restés sans réponse depuis plusieurs semaines.

Gingerlilyfrance
France
Over 1 year using the app