Reviews (234)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient synchronization of products, reviews, and orders between Etsy and Shopify, which saves time and enhances customer trust by displaying Etsy reviews on Shopify sites. Key features include trimming SEO tags, replacing URLs, and fine-tuning product listings, along with robust import and export capabilities for reviews. The app is praised for its reliable performance and inventory accuracy, user-friendly interface, and straightforward setup. Merchants also appreciate the responsive and helpful customer support, particularly highlighting a support staff member named "Nimo" for quick and proactive service.

May 17, 2022

This app is awesome. It is the perfect way for us to transfer products back and forth between Etsy and Shopify, and it keeps our inventory synced by creating orders in Shopify where we can print shipping labels and fulfill orders. Easy to use and nice interface.

Open Door Tea CT
United States
2 months using the app
July 13, 2023

Support team is lovely, good app and works a charm!
I synced 17,000 customers from etsy and Shuttle made the process easy.

GlowingPokeballs
Australia
2 months using the app
July 10, 2022

Very convenient app. Doesn't work 100% of the time, but the customer support is prompt and any issues are resolved in a timely manner.

Rockin Cushions
United States
About 4 years using the app
November 17, 2023

This app works great, it honestly saves a lot of time for me. I'm able to get all the orders, products and reviews from etsy to shopify. At first I transfered just a few, just to check how it works and I was so pleased with it that I got the pro plan so it all happens automatically. I had an issue with note to a customer when fulfilling my orders and the support was so lovely. They added a place for me to add a custom note for my customers with a variable of the customers first name so it is filled automatically. Now I can keep the same very personal tone with my customers without the need to manually switch the names each time I complete an order. I really recommend this app - apart form it being such a time saver, the support is trully amazing so you'll definitelly get your money's worth <3

My Journal Addiction
Slovakia
2 months using the app
September 25, 2023

Greate app and fast import for products and reviews. It works as expected but if you have more than 100 variants this app might not be for you otherwise definitely give it a try. Good customer support also.

My Store
Canada
About 2 months using the app
April 14, 2023

The sync is typically very fast, when I get a new order on Etsy, a lot of the time I get the email from Shopify saying new order faster than the Etsy app or Etsy email notifies me. This sync has also been very reliable so far as well, this is worth it if you have an Etsy store.

YaegerWoodWorks
United States
About 2 months using the app
Illumiko replied April 14, 2023

Hey! Thank you so much for your kind words and sharing your experience! I'm thrilled to hear that the sync has been both fast and reliable for you. Our goal is to make life a little easier for Etsy store owners, and it's wonderful to know that we're hitting the mark :)

I truly appreciate your support, and please don't hesitate to reach out if you have any questions or need any assistance. Thanks again!

December 29, 2021

This app is great!! I buy very few apps but this one I've got to have. Nimo is awesome and always helps you when needed. This makes my life so much easier having both Etsy and Shopify and linking the two.

Fuller Fabrics
United States
About 2 months using the app
Illumiko replied January 5, 2022

Yay! Super happy to read you're enjoying Shuttle :) Thank you very much for taking the time to write this review! As always, please don't hesitate to contact me with any questions, issues or suggestions. Best, Nimo

January 8, 2021

I have this app and keep getting a error code every time I try to open it. When I try to contact customer support no one ever messages me or emails me back. Waist of money since I can’t use it.

Militarycrafting
United States
Almost 3 years using the app
Illumiko replied January 24, 2021

Hello, Thank you for leaving the reviews. Just to be fair, since the review paints a pretty bleak image :) I have personally communicated with the customer, the issue was resolved, and the customer has been using Shuttle for a few weeks now, without issues (as far as I can see)... thank you for the review again, and have a great day! :) Nimo

November 16, 2020

I love this app. It's really helpful for transferring reviews from etsy to shopify, and with the new changes to Shuttle I can now assign reviews to specific products.

Jesse Irwin Art
Australia
About 2 months using the app
January 31, 2022

Sooooo gooood! I've been looking for a way to sync my Etsy and Shopify stores (we don't have to talk about the nightmare of inventory that I used to deal with). Shuttle makes it easy and very user friendly to do everything I need! There are also a lot of package options to make it affordable, yet scale when it's time. Highly recommend!

monopkt.
United States
About 2 months using the app
Illumiko replied February 2, 2022

Hi! Thank you for the review! :) It makes me truly happy to read that Shuttle was able to make things easier! Please don't hesitate to contact me with any questions or suggestions, I'd love to make Shuttle better for you. Best! Nimo