Reviews (241)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and effective syncing of inventory and orders between Shopify and Etsy. They appreciate the responsive customer support, the ability to import Etsy reviews into Shopify, and features like automatic stock updates and comprehensive product transfers. The app is noted for saving time and enhancing business operations, making it a valuable tool for expanding sales opportunities.

Edited November 13, 2020

Updating my review after receiving a response from support about the previous issues. App it sorta complicated to use and tutorials/instructions on how to set up and set settings can be confusing. Does the job, but requires a lot of upfront work for successful linking of reviews and product updating across platforms.

Must Be Monogrammed
United States
9 days using the app
January 28, 2022

Works perfectly and good to see they're responding to feedback and bringing new features. Essential for any shop expanding from Etsy.

RizAndMicaMake
United Kingdom
9 days using the app
Illumiko replied February 2, 2022

Thank you for the review! Thrilled to read this - please let me know if there is anything missing for you in Shuttle :) Best! Nimo

May 23, 2024

BEST ETSY INTEGRATION APP EVER! And I tested ALL of them. Might be a bit hard to get the hang of it when you have many listings with same skus and titles, but after you get the hang of it, it's GREAT. It doesn't import all your listings double just to make you spend more money like all the other etsy integration apps, you can choose exactly what you want to import. Suport via e-mail is awesome!

Marcia Embroidery
Brazil
7 days using the app
Edited March 5, 2020

I was not able to use this app & sought help from support. The first few messages were answered but were then ignored once the issue was identified. I thought someone was working on it because it clearly hadn't been resolved and I was contacting them for updates on fixing the problem! After more than a week of being ignored, I finally got a response from someone who had no clue what was going on ...

Heather Jordan Jewelry
Canada
9 days using the app
Illumiko replied March 5, 2020

Hello,

Thank you for leaving the review. I wish you'd contact us directly and not Shopify support – we are not able to resolve Shopify support tickets :/

Moreover, It is ...

July 2, 2021

Love this app! It is really helping me open a new Shopify store as an established Etsy seller. The Customer Service is great and they answer questions and fix any issues really quickly. At some point, I might out grow this app, but maybe not, as they are continually adding features! Thanks so much!

Puppy Riot Designs
Canada
9 days using the app
Illumiko replied July 4, 2021

Hello! :) Thank you so much for taking the time to leave the review! I'm really happy to read that Shuttle has been helpful to you! I'll try to continue adding new features ...

July 8, 2020

I used this app to transfer my reviews from etsy. Worked perfect and saved me tons of time. Highly recommended. Also, I have to mention quick and friendly support.

customcrafttools
United States
8 days using the app
April 25, 2018

Support very very slow when you have a problem.. App does not work well. still waiting on support email from 4 hours ago on how to fix a problem..

Deal Beez
United States
8 days using the app
October 19, 2018

I'm new to Shopify and needed to transfer data from my Etsy shop over and Etsify made it a piece of cake!! Awesome application!!

SkinCraft Organics
United States
7 days using the app
Edited February 28, 2023

If you have variations of products expect to pay more than just the $15.00 advertised, when it comes to my business I prefer instant support, it was hours before someone responded to my emails. This app has a Quota and if you go over the Quota it's more charges, I only have 89 products in my Etsy with many variation and would have had to pay a 1 time $69.00 just to resolve the syncing blockage ...

Trulee Universal
United States
7 days using the app
Illumiko replied March 16, 2023

Hello, and thank you for taking the time to share your review! We apologize if you've encountered any confusion or misunderstandings with Shuttle. We'd like to kindly clarify ...

August 23, 2023

I would give this app 10 stars if I could! I had put off listing all my products on my website (keeping them mostly on Etsy) because I was worried about the inventory updating. I wish I had known about Shuttle sooner! I was able to transfer all my products to Shopify easily. I love this app! Everything works seamlessly and effortlessly. I have had a few questions and Nemo has been right there ...

Cuddle Cat Quiltworks
United States
6 days using the app