Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing between Etsy and Shopify, customizable settings, and user-friendly interface. It's praised for its reliable performance and responsive customer support. The pricing is considered fair, with plans to suit various business sizes. Merchants report improved business operations, inventory management, and customer service, with some noting increased sales.

April 10, 2023

I have been using Shuttle for a very long time and have found it the most user-friendly Etsy solution.
I have tried other options a couple of times and always come back. It just works!

Pretty Old Books
United States
Over 3 years using the app
Illumiko replied April 14, 2023

Hey! Thank you so much for your kind words and for sticking with Shuttle over the years! :) I'm thrilled to hear that you find it to be the most user-friendly Etsy solution, and truly appreciate that you've tried other options but keep coming back to us – that means a lot!

If you ever need any assistance or have suggestions, please don't hesitate to reach out. Thanks again!

Edited June 7, 2022

I had originally given this app 1 star as we had a lot of trouble getting a response. I think the bugs of the etsify/shuttle switch have been worked through as this has now been an app we could not live without. When it is working well it's a God send! I am keeping my original review below for transparency. ~~~~~~~~~ This app was great when it was etsify. We have had tons of issues since the new platform release. I've tried reaching out through their contact form three times (Jan 5th, 9th, & 14th) about error messages we are receiving and have gotten nothing back. Crickets. Terrible customer service. We're currently looking elsewhere. I'm just glad we got our money's worth for the last few years or I'd be requesting a refund as well. I have seen other reviews where Nimo says he has talked to customers when they claim the opposite. I WILL update this review if they ever reach out.

Orange Umbrella Co
United States
Over 3 years using the app
Illumiko replied February 10, 2021

Hello,

Thank you for leaving the review. I'm sorry for missing your messages, a mistake on my end, which I'd like to blame my email client, but it was me who miscategorized your original message as 'complete' :/

I also would like to add that I did reach out, multiple times in the past week - with no response from the customer.

Thank you again,
Nimo

Edited June 7, 2022

I thought I reviewed this well put together, easy to use app some time ago I have been using it for a couple of years already! Nimo is an excellent and proactive app developer who continues to improve and increase the capabilities of this highly useful app, If you have an Etsy store and a Shopify website this application contains an essential set of tools already, and NImo continues to upgrade improve and expand its effectiveness.

thelittleblackbarn
United States
Over 3 years using the app
January 27, 2022

This app has been a life saver and a time saver for my business. We've been with Shuttle since it's beginning in beta, and we couldn't be happier with their progress and capability :-)

Creating Unkamen
United States
Over 3 years using the app
Illumiko replied February 2, 2022

Hey! Thank you for the review, and thank you for joining us on our Journey! :) We have a lot planned, and I can't wait to make Shuttle even better for you! Best, Nimo

October 23, 2021

LOVE this app. I bought it a couple years ago when it was Etsify and synced my products with my then new Shopify Store. It was amazingly easy to transfer from Etsy to Shopify. The new version with all the updates are outstanding!! You guy are doing a fantastic job, thank you! Anybody in need to transfer products either way THIS IS the app that will simplify your life!! Big thanks to the Developers!!

South Florida Boho Boutique
United States
About 3 years using the app
Illumiko replied November 6, 2021

Thank you so much for taking the time to leave this review! I'm thrilled to read it! Happy to see that Shuttle was helpful :) Any questions or suggestions, please don't hesitate to drop us a line! Thanks again, Nimo

December 26, 2018

I used this app to export my Etsy reviews to my Shopify store. It took me a little time to work through it at first, but the excellent customer service made the purchase well worth it.

In my situation, I exported all of my etsy listings into shopify as a draft, and then I changed all of the exported product_handle with “find/replace” to the live shopify listings product_handle.

Echo Hill Forge
United States
About 3 years using the app
June 18, 2021

I’ve been using this app for a few years now, and it has been amazing. Our main shop is on Etsy (80% of sales), so I’m thrilled it’s easy to transfer our new releases (which is weekly) to Shopify. So many ways to tailor it to your needs. There is a bit of a learning curve, as you would expect.

Jump To It Designs
United States
Almost 3 years using the app
Edited April 10, 2023

Best way to get your etsy products and reviews into Shopify. Looking forward to the new features they are working on that will make the app even better!

Update 2023: Still love it for syncing my etsy and shopify stores. They are always adding new and helpful features. Price is fantastic too!

Sunlight Silver Jewelry
United States
Almost 3 years using the app
February 28, 2022

My favorite app ever, works extremely well and has saved me 100's of hours! Don't delay, if you have etsy, use this app!

Mandala Gems
United States
Almost 3 years using the app
Illumiko replied March 24, 2022

Hi! Thank you for taking the time to write this review! Super happy to read Shuttle has saved you time! If there is anything missing for you in Shuttle, please don't hesitate to let me know! Best! Nimo

October 27, 2020

I have had this app for a long while now. It recently upgraded and changed name and it is even better than before. It makes transfer of your product from etsy to shopify quick and easy. The settings mean you can customise exactly what you want transferring. There are loads of useful perameters like eliminating a specific body of text from the description or shortening the title. I have never had an issue with the app but sometimes needed help to know how to do something, the support is fast and friendly so you are never left waiting. Can't fault it!

Vintage Jewel Box
United Kingdom
Over 2 years using the app
Illumiko replied October 31, 2020

Thank you for the wonderful review! I really appreciate it! Make me really happy to read that Shuttle is useful and is able to save time and headaches :) Please feel free to contact me with any questions!

Best!
Nimo