Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing between Etsy and Shopify, customizable settings, and user-friendly interface. It's praised for its reliable performance and responsive customer support. The pricing is considered fair, with plans to suit various business sizes. Merchants report improved business operations, inventory management, and customer service, with some noting increased sales.

Edited December 7, 2020

I have used (what was formerly Etsify and now Shuttle) since the end of 2018 and it is hands down an ESSENTIAL app if you manage an Etsy shop in addition to a Shopify Storefront! In fact if I only could choose one, this would be it. Don’t waste your time trying to find another app to manage transferring your reviews/products from Etsy to Shopify. This is the one you want to invest in. The interface is extremely simple and easy to use and the new features are PERFECT. I’d like to point out that the nearly 100% of any negative reviews Shuttle has gotten thus far have to do with “support” — which I can personally say has not been my experience at all. Nimo has been extremely helpful and responsive any time I’ve needed any assistance and I can tell that he truly cares about his work! As someone that manages all aspects of my own business (as I’m sure a lot of Shopify stores do) I think it’s insane that people are so quick to leave 1 star reviews undeservingly. Not sure if Nimo has help or not, but I think he’s doing a wonderful job to provide us with an absolutely innovative, essential tool at a fair price AND manage his support. I think Shuttle deserves more than 5 stars! Thank you so much for your hard work, Nimo! I truly cannot wait to see how Shuttle continues to evolve! PS - I was NOT coaxed in to leaving this review with any kind of incentive and my opinion is 100% my own. My Shopify store is theurbanflair.com and my Etsy shop is theurbanflair.etsy.com — I am PROUD to be a paying customer

The Urban Flair
United States
Almost 2 years using the app
Illumiko replied January 7, 2021

Hello,

Thank you so much for leaving this wonderful review! I'm extremely happy Shuttle was useful to you and saved you time!

As always, please don't hesitate to contact me with any question, issue, or feature request!

Best,
Nimo @ Shuttle

December 19, 2021

One of the most useful apps if you started with an Etsy shop and are moving over to Shopify. Being able to sync hundreds of items with thousands of reviews with just the click of a button is invaluable. Once you get it set up, being able to show all your orders from Etsy and Shopify in a single dashboard is REALLY handy. We use very few apps in our shop but we would have major headaches if it wasn't for Etsify/Shuttle and we highly recommend it.

Cursed By Design
Canada
Almost 2 years using the app
Illumiko replied December 20, 2021

Thank you for taking the time to write the review! Super happy to read Shuttle has been useful for you! If there is anything missing in Shuttle, that could make it even better for you, please don't hesitate to drop us a line! :) Thanks! Nimo

Edited October 6, 2023

Great app which makes transferring products easy between Etsy and Shopify! Their free service is great and doesn't restrict you (unlike other "free" products do) and the support is fast and effective. These factors made me give them 5 stars and I signed up for a subscription. Thanks!
Edit: I’ve been using their paid service for over a year and it’s still a great useful app with amazing customer service! Highly recommend!

Givedi
United States
Almost 2 years using the app
Illumiko replied January 24, 2022

Hi! Thank you so much for taking the time to write this review! I'm super happy to read that Shuttle has been making things easier :) Please don't hesitate to contact me with any questions! Best, Nimo

December 18, 2019

Best app to sync and transfer Etsy products to my website! Easy set up and the price is fair too as it lowered my time to otherwise hand transfer!! Thank you!!

Ringschock
Canada
Almost 2 years using the app
October 5, 2022

This app works seamlessly to transfer my Etsy inventory to Shopify. I have been very pleased with it.

Palm to Pine Design
United States
Over 1 year using the app
August 21, 2022

Out of all the Shopify apps of all types (we use and tried many apps) Shuttle stands out as exceptional on all fronts! I have been with Shuttle since their new branding of Shuttle, I am amazed what Nimo has created for a Shopify and Etsy synchronization solution. Every feature I recommended he as implemented; the GUI is designed beautifully, and the support is awesome! I have never waited for a reply from Nimo, and he has always given details information during any issues which he has always resolved. With Shuttle, you can sync products (all details), reviews, inventory, orders, and all with details configuration and settings such as title appends, sync reports (stock alerts), tag appends, all types of exclude options, a SKU generator that saved me a few bucks and so many more details I can’t even remember them all… The price is great, and subscriptions are scaled to what you need as a growing business. As I mentioned in the beginning of this review; all other app developers need to take note on how to develop, create and support when designing a solution for Shopify businesses and Nimo has done that beyond what I could ever imagine. Thanks again Nimo for all your hard work and service to our shop! Looking forward!

PLAYCODE3
United States
Over 1 year using the app
Illumiko replied August 27, 2022

Hey! Thank you SO much for this wonderful review! This has made my day! I'm truly thrilled to read this, and it makes all the hard work worth it :) Thank you again, you've sent us fantastic suggestions, and helped us make Shuttle better. Best! Nimo

August 25, 2022

We have used Shuttle in combination with Judge.me for over a year and have had few issues. The Shuttle team regularly updates their app and keeps it current while adding helpful features. We can easily transfer reviews from our Etsy shop to our Shopify shop. It is a great solution for us!

Back40Life
United States
Over 1 year using the app
Illumiko replied August 27, 2022

Hello! Thank you so much for taking the time to write this review! Happy to read Shuttle makes thing easier :) Please don't hesitate to contact us if you have any feature request or suggestion! We'd love to improve it for you :) Best! Nimo

August 6, 2022

This app is the best solution for selling on both Shopify and Etsy, worth the spend. Its TONS of features make the nightmare of maintaining two e-com shops much easier. Nimo has been great answering any support questions I've had. The app gets better every month with frequent development and enhancements. Additionally, I really appreciate the clear communication about features, dev roadmap, and plan options. (I need to find a 6th star)

WharfWarp
United States
Over 1 year using the app
June 13, 2020

I had a couple of issues importing reviews. Their customer service walked me through the steps and in time I had the reviews up on my site. Thanks Nimo, you rock!

Ro Ro's Sandbox
United States
Over 1 year using the app
October 12, 2022

Before I downloaded this app, I tried to import Etsy reviews manually by downloading the export file from Etsy and uploading it to Shopify. But I kept running into errors and ultimately resigned myself to paying for the service. But honestly, I have NO regrets. The process was extremely simple and the interface is very user friendly. But the reason I give this 5 stars is the customer support. I ran into a problem where my imported reviews weren't automatically attaching to products, which would have required me to individually assign all 950+ reviews to products manually. (I found out later that this was because of how I imported products into Shopify before I downloaded the app. It was not Shuttle's fault.) I reached out to support to help me figure out the issue. They responded within a few hours, but instead of just telling me how to fix it, they took the initiative to solve the problem for me through the back end. So the issue was solved with no additional effort on my part, which was fantastic. Ultimately, I definitely recommend this app if importing reviews is giving you a headache.

Rose Gold Body
United States
Over 1 year using the app