Signifyd

Signifyd

by Signifyd

Guaranteed Fraud Protection

4.3 of 5 stars(139 reviews)

Automate your back office

Skip the research and the wait for a customer call-back. We'll also automate your back office so that orders are fulfilled automatically.

Ship more

With Signifyd's industry leading approval rates, accept more domestic and international orders that you would normally decline.

Zero fraud liability

If you receive a fraudulent chargeback on an order we approved, we pay you back within 48 hours including chargeback fees & shipping.


About Signifyd

As the world's largest provider of Guaranteed Fraud Protection, Signifyd leverages big data, machine learning and domain expertise to deliver a 100 percent financial guarantee against fraudulent chargebacks on every approved order. This shifts the liability for fraud, allowing you to increase sales and focus on your core business.

Automatically send orders to Signifyd for chargeback protection. When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with a guarantee so you can focus on growing your business with zero fraud liability.

Save time and resources by automating your back office based on Signifyd’s decision, automatically shipping good orders and canceling fraudulent ones. Easily configure workflows to automatically capture orders Signifyd has approved for guarantee, and cancel ones that Signifyd has declined.

We offer a 14-day free trial. Standard pricing for our month to month service is 1% for guaranteed orders with no monthly minimum.

Signifyd's guaranteed fraud protection covers merchants against chargebacks associated with fraud or unauthorized charges. For more information on our chargeback coverage and criteria, check out the reimbursement policy on our site.

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Support

Pricing 14-day free trial

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Small Business

Free to install

All approved orders charged at 1% of the total order amount

  • Complete Fraud Protection

  • Access to Signifyd Console

  • Auto Fulfillment

  • Expert Re-review

  • Online Knowledge Base

  • 48hr Reimbursement

Mid-Market

$1,000/month

For Enterprise plans, please contact us for a quote.

  • Complete Fraud Protection

  • Access to Signifyd Console

  • Auto Fulfillment

  • Expert Re-review

  • Customer Success Team

  • 48hr Reimbursement

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.3 of 5 stars
Based on 139 reviews

  • 5 of 5 stars
    76% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
    (9)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    14% of ratings are 1 stars

Most recent reviews

ZiplineSki

Total Scam! If you ever have a claim, you supply them all the info you ask for then they will never reply. No support info or phone access. They are happy to take their % fee & initially was thinking a good service to protect us but, after they approved a transaction and we needed them to handle a chargeback with all the proof .. nothing. Beware!

Tokyo Dreams

I can't imagine why anybody would give this less than four stars. They do exactly what they say. I've used this app for a couple months now and it's awesome.

Their in-house security check adds an additional layer of protection to high-risk orders and as long as you don't approve sales they decline they're really good about reimbursing. I've had three reimbursements already and they were paid out within 24 hours of the request. One time they asked for some additional information. That's it...

As an unexpected plus they decided to challenge a chargeback with the bank and had their team handle all of the paperwork. During this challenge they STILL paid me out in full. The only caveat is that I have to return recovered money. Totally fine.

I HIGHLY recommend these guys.

Jacob's Diamond and Estate Jewelry

They are very easy to deal with. I recommend them.
Jacob