Signifyd

Signifyd

Pricing
Free to install. Additional charges may apply.
Highlights
Popular with businesses in United States
Rating
4.0 (162)
Developer
Signifyd

Maximize Conversions with Guaranteed Protection Against Fraud and Non-fraud Chargebacks

Signifyd’s Guaranteed Fraud Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk.

Signifyd’s Guaranteed Fraud Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk. more
  • Approved orders backed by a full financial guarantee against fraud chargebacks
  • Real-time decisions, zero risk with Signifyd's identity and intent intelligence
  • Protect + grow revenue: Signifyd fraud protection helps approve more good orders
  • Insights Reporting identifies trends and patterns of fraud before they occur
  • Automate fulfillment and boost customer experience
Highlights
Popular with businesses in United States

Languages

English

Works with

  • Recharge
  • Carthook
  • PayPal
  • Stripe Early Fraud Warnings
  • Shop Pay

Pricing

External charges may be billed by Signifyd separately from your Shopify invoice. Learn more

Free

Free to install

Free to install- charges may apply after 14-day free trial ends

All charges are billed in USD.

Reviews (162)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective fraud prevention and chargeback protection, noting it reduces the need for manual order verification, especially for high-value items or large volumes. The app's guarantee provides financial security, with many reporting significant savings from avoiding fraudulent transactions. Features like detailed fraud analysis and transaction scoring are crucial for quick decision-making, and its seamless Shopify integration and user-friendly interface are also praised. Performance-wise, it excels in detecting and preventing fraud, and the responsive customer support is well-regarded for handling inquiries and chargebacks efficiently, ensuring timely reimbursements and safeguarding merchant revenues.

October 31, 2024

I loved Signifyd when I started using them. Then they switched to reimbursement via credit towards your next invoice which doesn't really do anything to help. It just means you have to keep using them. Ok fine, the screening is still good.

Most of my business is via repeat customers and the scams are pretty easy to identify so I decided I probably am not benefiting from my plan. I've tried reaching out to support via email for over a month now asking about plan options as I've had trouble justifying their usage.

I've received zero replies. The ticket I submitted as medium priority was downgraded to low and I'll bet I won't hear back until the next billing cycle. It's going to be awkward when I have to issue a chargeback.

CORGITECH
United States
Over 2 years using the app
Signifyd replied November 12, 2024

Thank you for your feedback! We take your concerns seriously and have confirmed that our support team has been in touch since your review and is available to help with any additional questions you may have.

August 20, 2024

Wrongly turned off store syncing without our permission.
Was advised it was because we didn't use the service, but upon further checking we did have it turned on and using it.

Asked support to restore it and fix syncing transactions for guarantee, and they advised they did, but still not working.

Yakka Gear
Australia
About 6 years using the app
Signifyd replied August 27, 2024

We apologize for any inconvenience this may have caused. Our success team has reviewed the situation and worked to resolve the issue. If there’s anything more we can assist with, please don’t hesitate to reach out. We appreciate your feedback and understanding.

June 6, 2024

Really great service. The support team is quick to respond to any inquiry.
The platform itself is relatively easy to set up and has significantly helped to prevent fraud on out site. In addition, we use Signifyd to fight chargebacks which has freed up our time. Their order guarantee is an added plus. Highly recommend.

pdpgaming
United States
7 days using the app
Signifyd replied July 18, 2024

Thank you for your review! We're thrilled to hear that you've had a positive experience.

Support

App support provided by Signifyd.

Or visit their support portal

Developer

Signifyd

99 South Almaden Ave, Suite 400, San Jose, CA, 95113, US

Launched

June 21, 2013 · Changelog

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