Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive fraud detection system, including detailed customer information and an efficient approval and reimbursement process. It's praised for its user-friendly interface, seamless Shopify integration, and responsive customer service. The cost-effective pricing is noted to pay for itself by saving time and preventing losses, especially for businesses dealing with high-value or large volume transactions. Over time, the app's fraud detection system improves, reducing chargebacks.

July 25, 2023

they take care of you instantly had the app for 6 years now! recommended! if you have any issues they will respond on a timely manner.

United States
About 6 years using the app
August 20, 2013

Revenue new markets

Signifyd was instrumental in our ability to launch in new markets given their ability to ensure we processed only clean transactions. Fraudulent international transactions was a major concern for us given the decreased searchable customer data compared to our domestic home base. Signifyd’s impressive database was able to find rich data sources on even the most remote of customers, giving us peace of mind knowing we were not about to ship to international identity thieves. KhalsaKirpans.com

Khalsa Kirpans
United States
Over 7 years using the app
August 20, 2013

Chargebacks, less chargebacks

We sell jewelry at thekhalsaraj.com, and chargebacks can severely hit our bottom line. With Signifyd’s service they provide an analysis for all of the data they provide, explaining why you should or should not accept a transaction. With alerts notifying me such as an email that has previously been tied to a chargeback or making our team aware that a credit card was issued out of country, our ability to monitor our transactions with data you simply cannot find anywhere has become razor-sharp!


The Khalsa Raj Collection
United States
Over 7 years using the app
October 11, 2016

Like them more than the other competitor products on the market. Easy to see what orders are at risk. Don't ship without it!

Ill Will Nutrition
United States
Over 6 years using the app
Edited May 29, 2017

I had a order they guaranteed result in a chargeback It was only my 16th order with them and for a fairly high amount $529.66 but they approved the claim within 2 Hours and reimbursed me within 24 Hours. Incredible !

Laptops For Less
About 6 years using the app
June 7, 2014

Great App. I use to deal a lot with a fraudulent order, i was tired and sick with all this frauds transactions, but after i found this super app everything have changed. It's easy to use and have a great and trustful seal that i have it on my website. I highly recommend!

United States
About 6 years using the app
November 29, 2018


United States
About 6 years using the app
September 22, 2014

As a SME online store based in Australia, we have had massive issues with fraudulent transactions coming out of the greater APAC region. This App has reduced our charge-backs to 0. Fantastic product... Cannot speak highly enough of this App, it has saved us Thousands.

About 6 years using the app
September 21, 2013

They have been great to work with and have went above and beyond to help us start our small business from the ground up. Quick responses to issues, questions and concerns. Customer Service in general with most companies stink, but Signifyd is setting a different standard. Glad we found them! www.minijoops.com

United States
Almost 6 years using the app
Edited September 18, 2021

I had a issue with this company and they fixed it fast..been with them for 4 years great service and fast assistance

Foreign Strandz Hair Boutique
United States
Almost 6 years using the app