Signifyd‑Chargeback Protection

Guaranteed Protection Against Fraud and Non-fraud Chargebacks

$1,500/month. 14-day free trial. Additional charges may apply.

Reviews

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars

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1 - 10 of 157 reviews

Carbon38

Location United States
Time spent using app About 1 year

We have been partnered with Signifyd for quite some time now, and so far the level of service they provide with securing and protecting not just our business but the customers' safety in online shopping platform too, has exceeded our expectations. I'm glad to know that we are working with a trusted and proven brand.

Kathryns

Location United Kingdom
Time spent using app Over 2 years

Used Signifyd for past 3 years not one issue, any claims have been settled within days, no more fraud orders thanks to Signifyd.

T A Y Online Store

Location United States
Time spent using app Over 4 years

I have been using Signifyd for 4 years, they are good too much if you don't get chargebacks but if you start getting chargebacks from customers and they have to pay you then you will see the other face :( have a claim that was APPROVED on their terms on October 7 and now it is 12 days since it was approved and they did not reimburse me for the claim that they approved it for reimbursement.Wha is the point of paying them if you can't get protected when you need it?

BLD

Location United States
Time spent using app Almost 5 years

We have been using Signifyd for a long while now. Earlier this year, they took the initiative to contact us since we were on a really old plan and they were looking to shift everyone off. Their team is very patient and transparent with us throughout the entire process. We had to get this approved by Upper Management and everything. Their team is very knowledgeable and it shows that they work and communicate very well. After the contract was signed, their implementation teams and the Customer Success Manager took care of us from getting everything ready on the backend to implementation. We did have a fraud attack a while back and this definitely did scare us, but their app took care of the fraudsters and their team did a great job explaining everything that was going on and resolutions for any issues that come up. I highly recommend Signifyd for your fraud protection needs.

Foreign Strandz Hair Boutique

Location United States
Time spent using app Over 4 years

I had a issue with this company and they fixed it fast..been with them for 4 years great service and fast assistance

Due West

Location Canada
Time spent using app Over 4 years

We really appreciate the additional protection against chargebacks and the enhanced fraud detection. Their customer service is very helpful when we've needed to make changes to their account and had questions about the process

Kidzlane

Location United States
Time spent using app Over 2 years

This is an amazing app I use it on this store as well as 5 other branded stores. It is seamless and will block out 99.9% of fraud cases. On the .01% that you get a fraud chargeback Signifyd will refund you your loss. Highly recommended.

BR KERATIN

Location United States
Time spent using app Over 3 years

Fraudulent company. They don't deliver on their promise. They say Gurantee Badge is covered. When you submit the claim they deny it with some bogus code reason. Stay away.

REAL Watersports

Location United States
Time spent using app Over 2 years

Signifyd has greatly improved our processing time on web orders by providing fraud protection. Less headaches figuring out what is legitimate and what is not. Fast processing of refunds as well.

Rad Power Bikes

Location United States
Time spent using app Almost 4 years

The Signifyd team is very personable and easy to contact if you need to make any updates to the way they interact with your store. They strive to set up quarterly meetings to know what is coming with your business so they can prepare to support you adequately. I've been thoroughly impressed by all of the interactions I have had with their customer care team.

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