Signifyd

Signifyd

Reviews (163)

Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
    124
  • 6% of ratings are 4 stars
    9
  • 2% of ratings are 3 stars
    3
  • 3% of ratings are 2 stars
    5
  • 13% of ratings are 1 stars
    22
What merchants think

Feedback submitted

Merchants highly value this app for its effective fraud prevention and chargeback protection, noting it reduces the need for manual order verification, especially for high-value items or large volumes. The app's guarantee provides financial security, with many reporting significant savings from avoiding fraudulent transactions. Features like detailed fraud analysis and transaction scoring are crucial for quick decision-making, and its seamless Shopify integration and user-friendly interface are ...

Edited May 4, 2016

UPDATE: Their customer service contacted me and sorted everything out, as well as promised to more accurately disclose what types of fraudulent chargebacks are covered. So I'll keep the app for now and I gave them an extra star on this review.

ORIGINAL REVIEW: Honestly this app seemed too good to be true and I should have known better. Their marketing makes it seem like if you receive a ...

Mintyvapes
United States
Over 1 year using the app
September 5, 2017

Good app and does what it says. It has an algorithm which will automatically approve or decline a transaction. There have been a couple of high ticket items that the app had declined but with a little bit of research, I submitted evidence that the order was legit (finding customer data on the web, mostly via Google and social media), I got signifyd to approve them in the end. It can sometimes ...

Paintaccess
Australia
5 months using the app
Edited November 3, 2015

Good services. Unresponsive support however.

Top21
United States
4 months using the app
1
1