Reviews (162)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective fraud prevention and chargeback protection, noting it reduces the need for manual order verification, especially for high-value items or large volumes. The app's guarantee provides financial security, with many reporting significant savings from avoiding fraudulent transactions. Features like detailed fraud analysis and transaction scoring are crucial for quick decision-making, and its seamless Shopify integration and user-friendly interface are also praised. Performance-wise, it excels in detecting and preventing fraud, and the responsive customer support is well-regarded for handling inquiries and chargebacks efficiently, ensuring timely reimbursements and safeguarding merchant revenues.

May 13, 2014

Signifyd has excellent customer service, their support team is ALWAYS available either by email or by phone!!! They will walk you through literally every step. Very very helpful Kudos Guys!!!

Angel Brinks
United States
8 months using the app
February 3, 2015

Signifyd is one of the best decision I had after re-opening my online store. Now, I feel much more comfortable selling and I don't need to worry about fraudsters because I know that Signifyd is there to back me up. I tried to sign-up with a different app before but they declined me because they said they couldn't handle digital products. I'm so glad Signifyd is there and accepted me. Signifyd's sales and support team is also amazing. They answer all of my questions patiently and promptly.

3 mins' Japan iTunes Gift Card Code Email Delivery
Japan
7 months using the app
December 2, 2016

Great app to help prevent fraud. Very fairly priced. Works for any store that has one order to a million orders a month. I would recommend this to anyone looking to improve order security.

Leggings Gg
United Kingdom
7 months using the app
July 3, 2014

Thank you Signifyd team for the great useful App. It gives great confidence to know that there is someone who works to protect my website. Keep up the good work guys.

Jewellesy
United Kingdom
7 months using the app
December 3, 2016

The application was easy to install. Setup and customization of the app are simple, and the app is very user-friendly. The app looks very promising!

https://www.gift-frog.com
https://www.kinkytoy.store

Gift Frog
Canada
6 months using the app
August 13, 2015

Having just recently launched an online and the fear of dealing with PayPal, I had to come up with a solution of accepting card payments, knowing which orders was legitimate, and which orders are fraudulent.

Sounds easy right, as shopifys built in system detects if an order is Low, Medium or High Risk, although this feature by Shopify is handy, its not at all as accurate as it needs to be.

The application makes all the decisions for you, you don't need to take risks and decide if you should fulfil and order or not. Signifyd guarantees all orders that have the green go ahead badge, if Signifyd spot fraud, which they seem to do a very good job at detecting, they will but a red badge next to the order, meaning that they won't guarantee the order for protection if you still decide to go ahead with it.

Signifyd app does everything it says and more, i recommend any one accepting card payments to be using Signifyd.

creplab.com

Creplab
United Kingdom
6 months using the app
February 19, 2014

Signifyd is very easy to install and use. It takes the guesswork out of processing 'questionable' big ticket orders. Particularly those international orders where billing address/shipping address discrepancies raise flags. Signifyd gives you the peace of mind to know that you are fulfilling legitimate orders and not subjecting yourself to chargebacks. Great app!

Blacksmith Coffee Roastery
United States
5 months using the app
August 5, 2013

This app has been able to flag charges which may appear fraudulent. It is simple to use and has been able to save us money by avoiding fraudulent charges. I have been impressed with the customer service and how quick the Signifyd team has been to questions and concerns. Highly recommend this app.

LUMOback Online Store
United States
5 months using the app
March 24, 2017

Gotta have this if you sell expensive items through the shopify cart.

Qwikby
United States
5 months using the app
July 5, 2014

This app is a must have. Either your a booming large business or a one person operation, Signifyd prevents fraudulent transactions before you ship. Love this app... has helped us in some bad situations.

The Worx Online
Canada
4 months using the app