Reviews (162)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective fraud prevention and chargeback protection, noting it reduces the need for manual order verification, especially for high-value items or large volumes. The app's guarantee provides financial security, with many reporting significant savings from avoiding fraudulent transactions. Features like detailed fraud analysis and transaction scoring are crucial for quick decision-making, and its seamless Shopify integration and user-friendly interface are also praised. Performance-wise, it excels in detecting and preventing fraud, and the responsive customer support is well-regarded for handling inquiries and chargebacks efficiently, ensuring timely reimbursements and safeguarding merchant revenues.

December 17, 2017

We use Signifyd on our wholesale watches & jewellery website, www.sell4profit.co.uk It enables us to feel confident when sending out orders. In the past we have used PayPal and we amounted a huge amount of chargebacks. So we are really happy that we have found this fantastic app, that seamlessly integrates to Shopify

Sell4profituk
United Kingdom
10 months using the app
July 15, 2015

Absolutely the best 'insurance' you can have for your online store. I've been using Riskified for a long time, but they sometimes don't pay you for some of the guaranteed(approved) orders. With Signifyd, I've never had the same issue. If any problem happens, I get paid from the team the next day or so. I would definitely recommend this app to all Shopify merchants.

Myphonecase Com
United States
9 months using the app
Edited June 21, 2016

Excellent tool to check for fraud and it is very cost effective. I just wish it had the ability to exclude Paypal orders since those are much lower risk.

Donaldsonfilters
United States
9 months using the app
May 1, 2014

Signifyd has been extremely helpful in avoiding chargebacks and the user interface is very simple and easy to navigate.

Apartment Number 9
United States
9 months using the app
September 30, 2016

Best if you don't want to lose any money.

I used it for this site www.elegantwaterfeatures.com

Firevswater
United States
9 months using the app
February 8, 2017

The BEST fraud app out there without a doubt! We've been with Signifyd for around 3 months now and have never looked back. Drew has provided excellent ongoing customer suppport as and when we need it. If you want to protect your store from fraud, look no further.

https://www.urbanindustry.co.uk/

Urbanindustrystore
United Kingdom
8 months using the app
May 13, 2014

Signifyd has excellent customer service, their support team is ALWAYS available either by email or by phone!!! They will walk you through literally every step. Very very helpful Kudos Guys!!!

Angel Brinks
United States
8 months using the app
February 3, 2015

Signifyd is one of the best decision I had after re-opening my online store. Now, I feel much more comfortable selling and I don't need to worry about fraudsters because I know that Signifyd is there to back me up. I tried to sign-up with a different app before but they declined me because they said they couldn't handle digital products. I'm so glad Signifyd is there and accepted me. Signifyd's sales and support team is also amazing. They answer all of my questions patiently and promptly.

3 mins' Japan iTunes Gift Card Code Email Delivery
Japan
7 months using the app
December 2, 2016

Great app to help prevent fraud. Very fairly priced. Works for any store that has one order to a million orders a month. I would recommend this to anyone looking to improve order security.

Leggings Gg
United Kingdom
7 months using the app
July 3, 2014

Thank you Signifyd team for the great useful App. It gives great confidence to know that there is someone who works to protect my website. Keep up the good work guys.

Jewellesy
United Kingdom
7 months using the app