Reviews (162)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective fraud prevention and chargeback protection, noting it reduces the need for manual order verification, especially for high-value items or large volumes. The app's guarantee provides financial security, with many reporting significant savings from avoiding fraudulent transactions. Features like detailed fraud analysis and transaction scoring are crucial for quick decision-making, and its seamless Shopify integration and user-friendly interface are also praised. Performance-wise, it excels in detecting and preventing fraud, and the responsive customer support is well-regarded for handling inquiries and chargebacks efficiently, ensuring timely reimbursements and safeguarding merchant revenues.

June 7, 2014

Excellent and easy to use app, would definitely recommend it to any
online store owner to help with fraud prevention. Two thumbs up!

Love Designer Bags
Australia
2 months using the app
June 30, 2014

Signifyd is the best fraud app on the shopify app store! We've recently been hit by a few chargebacks and Signifyd helps us identify these fraudulent transactions before we ship. Better yet, they Guarantee their transactions so we can get paid back if a chargeback occurs. Highly recommend this app!

Greats
United States
2 months using the app
March 22, 2016

Must have!! great tool to avoid fraud! don't think about it and get it

Sexyrealsexdolls
United States
2 months using the app
July 26, 2016

The app may be useful if you have large volume of questionable transactions.

Etrexa
Canada
About 2 months using the app
Edited December 29, 2016

Easy to install and very thorough. Interface is easy to use as well. Very important for us at www.beneathyourmask.com

Beneathyourmask
United States
About 2 months using the app
Edited June 17, 2018

Great app works as it claims. What set s this app apart is the lower price point and how easy it is to use.

https://www.kinkytoy.shop
https://www.kinkytoy.store

Kinkytoy Shop
Canada
About 1 month using the app
May 19, 2014

Signifyd is Awesome! We were using multiple different platforms to analyze and guarantee our products, but now everything is in one standalone fraud protection application. The ease and functionality of Signifyd not only saves us time and money but allows us to feel confident that we are not going to run into chargeback cases. I would put my full recommendation behind this product and the service that is provided by the staff of Signifyd.

Giantnerd
United States
27 days using the app
Edited September 21, 2016

Wish I had this service thousands
of dollars ago! I could not be more pleased!! My rep Stuart went above and beyond to help set me up and make sure I was fully protected! I've been burned many times with expensive Charge Backs so having this insurance will eliminate my role as Detective every time I receive a suspicious order. Thanks so much!!! Highly recommend!!

Glam Luxe Boutique
United States
23 days using the app
June 12, 2014

Signifyd is a terrific app! Way more information than Shopify provides by default and also provides great insights into whether a transaction is good. We've been able to quickly approve more orders without the fear of fraud, as well as ascertain when orders are definitely fraudulent. The support the team at Signifyd is also world class and very much appreciated by our business.
A must have app for any Shopify powered storefront!

LIFX Store
United States
23 days using the app
July 10, 2014

Great for those in-between occurrences when you need a little more reassurance on a particular sale. Makes life easier and stress free!

Get My Electronics
United States
22 days using the app