Reviews (163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective fraud prevention and chargeback protection, noting it reduces the need for manual order verification, especially for high-value items or large volumes. The app's guarantee provides financial security, with many reporting significant savings from avoiding fraudulent transactions. Features like detailed fraud analysis and transaction scoring are crucial for quick decision-making, and its seamless Shopify integration and user-friendly interface are also praised. Performance-wise, it excels in detecting and preventing fraud, and the responsive customer support is well-regarded for handling inquiries and chargebacks efficiently, ensuring timely reimbursements and safeguarding merchant revenues.
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Worthless. These reviews must be fake or these people are delusional. They won't guarantee an order unless there's no doubt it's legit - so what's the point of giving them a cut since Shopify itself does a good job of telling you that??
They don`t have SIGN UP button .... so we cannot make any account ... I can`t believe there is an app without SIGN UP button ... omga
Same issues as Bregamont shop.
After long collaboration and business, the team Signifyd has stopped from providing their services and to protect our Shopify shop from fraud. We have requested help to cover losses from an order with more than $3000 but what we got back was a suspended account. Final conclusion, if you need Chargeback cover for small payments, Signifyd is for you, if you are dealing with big payments keep looking for other Chargeback Protection application.
This company is a scam. They charge me every month for the service but when I receive a charge back on an order that they said was okay to ship they always have an excuse on why it isn't covered. Not sure what I am paying for? Avoid this scam at all costs.
"Guaranteed" is a lie.
Signify has been good for one thing, rejecting fraudulent orders,
However, it let one slip through, and I fulfilled it trusting I would get my money back if it got a chargeback.
Despite contacting signify multiple times, they will not pay me back for the order they said was safe to fulfill. This is simply because the chargeback was accepted by the bank and the area I need to screenshot can no longer be viewed.
I have now lost over $400 to foreign credit card scammers, and signify has not helped one bit. Still waiting on a response after 4 days.
This company is changing its rules all the time. The had a fault in their system where not all my shops were charged. They then made all the past orders ineligible for charge back so I could not claim charge back for orders that they approved as valid. They charge me every month for the service but when I receive a charge back on an order that they said was okay to ship they always have an excuse and/or a new rule on why it isn't covered. Not sure what I am paying for? Avoid this service at all costs.
Used and spent 150 last month on this app. 2 orders came approved, but then charged back and they didnt cover them. This company itself is fraud.
Everything started perfectly working for the 1st couple of months, however when 4 chargebacks came, they payed them off correctly but the system simply started to red flagg more than 50% of my orders. When i contacted customer support they said its because the system learns from the fraud orders, Maybe it has to do that my store is in Mexico, but they did told me they were able to provide the service perfectly in my country.
They advertise "Never charge a charge back again" False and misleading!!
They are refusing to cover a charge back i have and are now making up excuses.
Avoid these guys. AVOID