Reviews (162)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective fraud prevention and chargeback protection, noting it reduces the need for manual order verification, especially for high-value items or large volumes. The app's guarantee provides financial security, with many reporting significant savings from avoiding fraudulent transactions. Features like detailed fraud analysis and transaction scoring are crucial for quick decision-making, and its seamless Shopify integration and user-friendly interface are also praised. Performance-wise, it excels in detecting and preventing fraud, and the responsive customer support is well-regarded for handling inquiries and chargebacks efficiently, ensuring timely reimbursements and safeguarding merchant revenues.

November 29, 2018

GREAT APP BEEN USING IT FOR OVER A YEAR NOW AND IT HAS SAVED ME FROM A LOT OF HEADACHES WITH CHARGEBACKS.

LuxurySnob
United States
About 6 years using the app
Edited September 18, 2021

I had a issue with this company and they fixed it fast..been with them for 4 years great service and fast assistance

Foreign Strandz Hair Boutique
United States
Almost 6 years using the app
September 21, 2013

They have been great to work with and have went above and beyond to help us start our small business from the ground up. Quick responses to issues, questions and concerns. Customer Service in general with most companies stink, but Signifyd is setting a different standard. Glad we found them! www.minijoops.com

MiniJoops
United States
Almost 6 years using the app
March 9, 2021

This is an amazing app I use it on this store as well as 5 other branded stores. It is seamless and will block out 99.9% of fraud cases. On the .01% that you get a fraud chargeback Signifyd will refund you your loss. Highly recommended.

Kidzlane
United States
Over 5 years using the app
July 13, 2016

Saves us so much time! Worth every penny.

420science
United States
Over 5 years using the app
July 6, 2016

Even if you are not worried about fraud, you need this app. It alerts you when it suspects fraud and gives you the info and tools to investigate cases...all for free.

Wilson Street
United States
Over 5 years using the app
February 23, 2014

Signified was extremely easy to install and has been great to use! It has been great in identifying suspect orders and has helped our shop to fulfill orders without the worry of chargebacks. Mark was an awesome help, thanks mate!!

GOOD AS GOLD | Online Clothing Store | Mens & Womens Fashion | Streetwear | NZ
New Zealand
About 5 years using the app
September 25, 2014

Our store had recently been hit with a slew of charge backs, so we began to look into a good fraud prevention tool.
Signifyd turned out to have the best ROI when it came to features and services offered.
We required a somewhat custom solution to allow our store to fulfill automatically based on the fraud score and Signifyd didn't miss a step in helping us implement.

Fantastic product which paid for itself in the first 4 days of use.

Tagg Pet GPS
United States
About 5 years using the app
Edited August 7, 2020

We have to update the review, and they did contact us in the end trying to make things right. While not perfect, their app is rather accurate in detecting fraud.

Fendrihan Canada
Canada
About 5 years using the app
December 4, 2014

Effortless to install. Extra level of scrutiny is very useful in this day and age. Easy to use, very clean UI, email alerts mean we can set and forget unless there is something to review.

Standout Designs
United States
Almost 5 years using the app