Reviews (163)

Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective fraud prevention and chargeback protection, noting it reduces the need for manual order verification, especially for high-value items or large volumes. The app's guarantee provides financial security, with many reporting significant savings from avoiding fraudulent transactions. Features like detailed fraud analysis and transaction scoring are crucial for quick decision-making, and its seamless Shopify integration and user-friendly interface are ...

October 4, 2018

Signifyd gets 5 stars for preventing fraud and notifying me immediately if any questions occur regarding my orders. Their service is excellent and they are a great provider of e-commerce fraud protection. I am very pleased with Signifyd!!

Michele Benjamin - Jewelry Design
United States
About 4 years using the app
September 22, 2014

As a SME online store based in Australia, we have had massive issues with fraudulent transactions coming out of the greater APAC region. This App has reduced our charge-backs to 0. Fantastic product... Cannot speak highly enough of this App, it has saved us Thousands.

Digital3d.com.au
Australia
About 4 years using the app
February 14, 2014

Very easy to install, good looking interface and simple to use.
Flags minor as well as major concerns - does make you investigate further. It also pulls in Shopify customer info to help you evaluate.
Would recommend.

Pinot Shop
Australia
Almost 4 years using the app
December 10, 2014

If I were making recommendations to someone opening a shopify store, I would tell them that signifyd is the first app/service they should implement.

For a fee of 1% of each sale, we get the same level of fraud protection that we were paying 8% for on ebay. That's a no-brainer.

They also offer a 4% fee a la carte option where you can pick and choose the sales you are concerned about and ask them ...

Warehouse Restaurant Deals
United States
Almost 4 years using the app
June 29, 2020

We have been using Signifyd for approximately 3~ years, it does exactly what it describes - provides full fraud analysis, guarantees safe transactions and rejects fraudulent ones.

Initially our chargeback rate was a little high while the network was growing and learning - and in every instance we were promptly provided full reimbursement for all guaranteed orders through Signifyd.

The system has ...

West Brothers
Australia
Almost 4 years using the app
June 30, 2014

Signifyd is the best fraud app on the shopify app store! We've recently been hit by a few chargebacks and Signifyd helps us identify these fraudulent transactions before we ship. Better yet, they Guarantee their transactions so we can get paid back if a chargeback occurs. Highly recommend this app!

Greats
United States
Over 3 years using the app
August 29, 2013

At mundialtreasures.com, we retail high end leather bags and other fine crafted goods. Since our item are of relative high value we were in desperate need of a service that reviews transactions. We found that Signified provided detailed and accurate information about all transactions. Since using Signified we have not had any problems with fraudulent transactions, and have had zero chargebacks!. ...

Mundial Treasures
Canada
Over 3 years using the app
October 11, 2016

Like them more than the other competitor products on the market. Easy to see what orders are at risk. Don't ship without it!

Ill Will Nutrition
United States
Over 3 years using the app
June 14, 2019

We invested in Signifyd over 3 years ago and have never looked back! Great customer service with a product that keeps getting better. We use the Guarnateed service on all payments and we no longer waste manual time checking fraud. If one does get through the net we're covered and we get paid back (plus the chargeback) within 3 days. We looked at other platforms and settled on Signifyd and its one ...

Natural Baby Shower
United Kingdom
Over 3 years using the app
October 28, 2019

I can't imagine why anybody would give this less than four stars. They do exactly what they say. I've used this app for a couple months now and it's awesome.

Their in-house security check adds an additional layer of protection to high-risk orders and as long as you don't approve sales they decline they're really good about reimbursing. I've had three reimbursements already and they were paid out ...

Tokyo Dreams
United States
About 3 years using the app