Silk EcomAI , 1 review

Overall rating
2
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 100% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
April 17, 2024

Ok I am being honest about this app - I had high hopes for it as it was a TikTok Partner but after nearly two weeks of communication they didn't have a grasp of my issues and wanted me to make dummy order after dummy order without any changes their tech end. I sent them tons of screenshots illustrating the issues with the app and TikTok with respect to shipping as I was having shipping issues and my orders were not being fulfilled at the TikTok end. Not being able to understand customers issues is a big no-no for me. I was ready to pull my hair out tbh! It took me a couple of days to find two other great apps that solved the issue in a couple of emails - Ownbase and Optima.

Feels Good Eco Slogan Wear
United Kingdom
19 days using the app
1
1