Reviews (140)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate various tasks, including high-risk order alerts, vendor fulfillment, and inventory management. It's praised for its user-friendly interface and responsive support team. Many find its fraud prevention capabilities beneficial, and its integration with external shipping software is seen as a major plus. The app's ability to manage inventory, such as hiding sold-out items and sending restock notifications, is also highly valued.

Edited July 22, 2019

Great functionality for the price, and they are always very responsive when we need help. Perfect app for small store owners looking to automate simple tasks.

Standing Desk Nation
United States
Almost 7 years using the app
February 9, 2020

Love this app! It has worked flawlessly.

I currently use it to send an email to one of my suppliers to fulfill an order, and to mark VIP customers. I'm on the free plan, but I'll definitely upgrade as soon as this particular vendor gets more orders, or I add vendors.

BDSM Collar Store
United States
About 6 years using the app
February 7, 2017

We need more cases like
1) if an order is not fulfilled more than 2 days or 48 hours
2) if an order price is below some x pirce
3) if an order price is below above x price
4) if a repeated customer arrived
5) if the order value is zero
6) if the order is not archived more than 10 days

Trustbeta
India
Over 5 years using the app
March 1, 2017

Works great! We're a little apprehensive about trying to automate some of our high risk cancelling but our trial run should go smoothly with a little help from this app.

Battle Beaver Customs
United States
Over 5 years using the app
October 24, 2016

What a Awesome App, whilst this app might not suit every business and website; but with our business and website it suits us down to a tee! Saves us many hours of data entry, once all the settings have been set up, a customer places an order and it automatically gets sent to our supplier for fulfilment straight away.

https://envelopekings.co.uk/

Envelopekings
United Kingdom
Almost 5 years using the app
October 26, 2017

Fantastic App and georgeous support Team! Sophie from Hextom solved uncomplicated and fast an issue I had. Thank you very much! Great Job!

Yves

Horgerate Batterien Shop
Switzerland
About 4 years using the app
August 28, 2017

Great App, super easy and a great way to stay ontop of your ecommerce site.

Acousticcentre
Australia
About 4 years using the app
March 29, 2017

Great app -- only allows you to create one rule with the free version, but very useful.

Pack Simply
United States
About 4 years using the app
Edited May 20, 2019

I am using this app to send notification emails to myself and a colleague when a donation comes through our shop. Easy to implement and Works great.

Walking with Purpose
United States
Over 3 years using the app
September 8, 2017

Love this app to help us automatically hide products once they are OOS

Standard Strange
United States
Over 3 years using the app