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We had looked for a long time for a service to help us with our custom subscriptions. Cakewalk's Simple Subscriptions has gone above and beyond what we were expecting. They are always responsive, clear, and helpful. They even helped us to set up some custom configurations for our data! I couldn't recommend them more highly.
There are a lot of subscription apps for Shopify, but Simple Subscriptions seems to live up to its name by being the most straightforward solution I could find. There are no third-party service integrations or per-transaction fees. I had the challenge of associating some fairly complex subscription options to over 16,000 products, but Russel was prompt, helpful and able to address nearly every concern. I'll be sure to use Simple Subscriptions again.
I was looking for, no pun intended, a simple solution to handle my subscriptions, and decided to give this a shot. Beyond the seamless integration with Shopify, the customer service sold me. Alyssa was incredibly helpful throughout the entire process, and it made the migration a less painful process.
Try this app now. Alyssa and Russell get it. They have built an app that does everything you need and spare you the bloat you get with the other guys (looking at you, Recharge). Storefront 2.0? Done. Shopify Markets? No prob. This app is SIMPLE (duh) but uses the most recent best practices as suggested by Shopify. The Cakewalk team is extremely easy to work with and were instrumental is getting us set up with exactly what we need.
I tried out other subscription apps. I really justed wanted something simple yet powerful. I also wanted to pay a flat rate for the app that integrated with my payment options and not also have to pay a % of my sales. This app was perfect. Very easy to set up. I made a couple initial errors, but the team was responsive in showing me how to properly get everything set up. They even went as far as to set up a phone call to help me get everything straight. All of my questions were answered and I was up and running fast and it does exactly what I need.
Simplicity is a thing of beauty. Simple Subscriptions is a bare bones but fully functional app to offer re-occurring shipments to your customers without breaking the bank. We have a custom theme and were unable to complete the install on our own, but the support staff was able to make the necessary adjustments for us to deploy our subscription plans in a matter of days. The subscription orders are created automatically and feed into our order processing system for hands-free order flow. I was a little leery of trying such a new to market app, but was quickly confident with how knowledgeable and attentive the support staff is to our needs. I also greatly appreciate how open they are to hearing our feature requests. I have to believe as more stores are on-boarded, that this app will quickly blossom into a top-row contender.
Thanks for the review! We're really glad that we were able to get everything setup for your shop. Your feedback has been very insightful, and we look forward to continuing to improve our app to meet your and other shops' needs. Cheers!
The customer service is above and beyond! Russell was very quick to respond, extremely helpful and did custom configurations for our shop! I definitely recommend this app!
worst app ever didn't refund ! no customers support noone to talk to
We had responded to your support request immediately and provided you with a refund same day.
We had no further correspondence from you even after we contacted you via email and in app chat.
Thanks
George
Russell and his team at Cakewalk made adding a subscription plan a piece of cake! Not only did they customize the app to fit our needs. exactly, they installed and launched it in a day! I could not have asked for more from Russell, Cakewalk Dev and their Simple Subscriptions app!
Thanks for the review! We had a great time working with your custom setup and really glad we got everything flowing smoothly. Cheers!
The support from Russell (and the team at Cakewalk) was outstanding! We have a custom theme on our Shopify store and they were SO helpful getting us up and running, he actually did it for me when I expressed my "lack" of know-how in this area! We're new to subscriptions so his help was so appreciated! Thank you for your assistance and a great product!!
Thanks for the review, Kelly! Great working with you, and we love your shop!