Reviews (146)

Overall rating
4.3
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, ease of integration, and user-friendly setup. It is noted for reliable performance and customizable features that cater to individual business needs, leading to increased revenue and improved customer satisfaction. Merchants appreciate the proactive support team and the positive impact on handling shipping issues.

August 20, 2021

This is the first time I've found an insurance app on Shopify that doesn't break my theme.
The support is ultra responsive. I understand the renown of this app.
Thank you so much for your help. Thank you for helping me stand out from my competitors.

Gotta jewelry
United States
1 day using the app
July 30, 2021

Incredible customer service and seamless installation provided by the support team. Prompt and eager to assist!

Design Life Kids
United States
About 21 hours using the app
March 10, 2022

So far, this product is the best solution we've found for offering shipping protection to our customers. Navidium has some placement issues that didn't work for our business and Route's service (both to our business and to our customers) has degraded over the past 6 months or so.

Insane Labz
United States
About 20 hours using the app
April 25, 2022

This app was easy to install and John answered my questions via chat right away. Looking forward to being able to handle shipping issues much easier while also making more revenue.

Lonestar Dog Treats
United States
About 12 hours using the app
February 25, 2021

The app is excellent and works like a charm and the team behind this amazing app is excellent as well. Very good communication throughout the installation process. You can't go wrong.

Wine Chateau
United States
15 days using the app
January 29, 2021

A fantastic support team and a very useful app! Highly recommend this app to earn extra money with an insurance business model.

Great Stuff Online
Canada
8 days using the app
February 17, 2022

Installed this app to help offset shipping claims. Works like a charm and the customer service is able to provide the customization that we needed. Would recommend.

But THAT Chicken
United States
About 5 hours using the app
July 1, 2021

The app development team is really very enthusiastic. And the app design is very easy to use. Compared to route app, We choose to use simply insurance

Cherrybetty
Hong Kong SAR
About 5 hours using the app
March 17, 2022

I've just installed Simply Insurance and the support was brilliant. They helped me see past a blunder I was making. I can't wait to start using it. I envision this being a VERY helpful app!

Design Blanks
Canada
About 1 hour using the app
April 21, 2021

I used this APP to add shipping insurance to our products and the process was so easy and customer service was fast and professional. It's taking a huge weight off our shoulders when it comes to shipping! I would highly recommend this APP.

Boutique Suarez Co.
United States
43 minutes using the app