Reviews (138)

Overall rating
4.1
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration and user-friendly interface, enhancing Shopify store functionality. The responsive customer support team quickly resolves issues, often within 24-48 hours, and is accessible via chat. Merchants report increased order values and revenue, attributing this to the high adoption of shipping protection by customers, which also improves profit margins. The app offers extensive customization and control over claims processing and insurance fees, allowing merchants to adapt it to their specific needs. Additionally, offering shipping insurance has improved customer satisfaction by providing extra security during shipping. Some merchants have switched from other providers due to its superior functionality and customer service.

July 1, 2021

The app development team is really very enthusiastic. And the app design is very easy to use. Compared to route app, We choose to use simply insurance

Cherrybetty
Hong Kong SAR
About 5 hours using the app
March 17, 2022

I've just installed Simply Insurance and the support was brilliant. They helped me see past a blunder I was making. I can't wait to start using it. I envision this being a VERY helpful app!

Design Blanks
Canada
About 1 hour using the app
April 21, 2021

I used this APP to add shipping insurance to our products and the process was so easy and customer service was fast and professional. It's taking a huge weight off our shoulders when it comes to shipping! I would highly recommend this APP.

Boutique Suarez Co.
United States
43 minutes using the app
July 19, 2022

This is a really great app! Very easy installation process and was helped tremendously by their support. Customers will be much happier knowing their products are insured.

PB Express Liquor
United States
34 minutes using the app