Reviews (146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting order value and profitability by offering comprehensive shipping protection, which reassures customers. They praise its easy installation, integration with Shopify, and customizable features like widgets and claim pages. The user-friendly interface simplifies claims processing, improving customer service. Reviewers also commend the responsive support team for their prompt assistance with any issues.
Refine
-
By rating
Good support on chat instant solution...
technical team will ask you collaboration access and immediate you share access work started...
Great shipping insurance app! Best I found, but setup is tricky. 4-star for ease and function. still a good app
It does work although you have to paste the various bits of code in yourself and the claims management only works in English.
We switched from Route to Simply Insurance less than a month ago and so far so good. We did have one issue where the app was conflicting with our wholesale app, which was frustrating, but I reached out for support and was very happy with the support I received. Jeet was quick to respond to my emails and to investigate the issue. Ultimately, we had to disable Simply Insurance for our wholesale customers, which is a suitable solution for now. Other than that hiccup, the app seems to be working well, and again, I'm happy with the support I've received.