Reviews (135)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its easy integration and user-friendly interface, enhancing Shopify store functionality. The responsive customer support team quickly resolves issues, often within 24-48 hours, and is accessible via chat. Merchants report increased order values and revenue, attributing this to the high adoption of shipping protection by customers, which also improves profit margins. The app offers extensive customization and control over claims processing and insurance fees, allowing merchants to adapt it to their specific needs. Additionally, offering shipping insurance has improved customer satisfaction by providing extra security during shipping. Some merchants have switched from other providers due to its superior functionality and customer service.
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Good support on chat instant solution...
technical team will ask you collaboration access and immediate you share access work started...
Great shipping insurance app! Best I found, but setup is tricky. 4-star for ease and function. still a good app
It does work although you have to paste the various bits of code in yourself and the claims management only works in English.
We switched from Route to Simply Insurance less than a month ago and so far so good. We did have one issue where the app was conflicting with our wholesale app, which was frustrating, but I reached out for support and was very happy with the support I received. Jeet was quick to respond to my emails and to investigate the issue. Ultimately, we had to disable Simply Insurance for our wholesale customers, which is a suitable solution for now. Other than that hiccup, the app seems to be working well, and again, I'm happy with the support I've received.