Reviews (146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its responsive customer support, ease of integration, and user-friendly setup. It is noted for reliable performance and customizable features that cater to individual business needs, leading to increased revenue and improved customer satisfaction. Merchants appreciate the proactive support team and the positive impact on handling shipping issues.
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Very great and professional UI. The team was also great to work with!
Fantastic Customer Service so far, haven't had any issues so far but i only got the app. Highly recommended.
We recently switched from Route Purchase Protection to using this app instead. We have started on the Free plan just to try it out but so far, the experience has been great! The support team is very responsive, usually responding within 24h and having the issue fixed in 24-48h. Despite not being on a paid plan, they've offered extensive help to our team.
We will be upgrading our plan next month for a product launch and looking forward to seeing how well it works on a larger scale.
Great app with good customer service!
Amazing support!!
Great app & support was superb quick.
I've been using this app for a few months now. It was very easy to install and understand and I would definitely recommend it. :) - Updated to add that the customer service is top notch. I had an issue with the new 2.0 theme and John fixed it right away. Seriously, this is one of the best apps I have found on Shopify.
Great app that helps me increase order value and give my customers piece of mind. The customer support with this app has been great. They installed the app for us and worked with us when there were things we needed to change.
This app is everything that I've been looking for! There was no request too big or too small and Nitesh helped me with the set-up every step of the way. Would love to see more instruction regarding how to set up emails and suggestions of what to add to each email, as well as more information on the customer facing claims request form. Otherwise highly recommend!
Nitesh has gone above and beyond to help get this setup smoothly, he's extremely responsive and helpful. I'd recommend them in a heart beat, and the app works great!