Reviews (149)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting order value and profitability by offering comprehensive shipping protection, which reassures customers. They praise its easy installation, integration with Shopify, and customizable features like widgets and claim pages. The user-friendly interface simplifies claims processing, improving customer service. Reviewers also commend the responsive support team for their prompt assistance with any issues.

September 5, 2024

A very good app with a professional support team. It may occasionally have issues with other discount apps.

Invisible Bead Extensions
United States
Over 3 years using the app
September 24, 2024

Had trouble getting with the setup, but it was fixed quickly.

Bakers Tee
New Zealand
3 months using the app
November 21, 2024

Fantastic Customer Service so far, haven't had any issues so far but i only got the app. Highly recommended.

Lanavici
Canada
About 2 hours using the app
September 8, 2024

Integrating Simply Insurance with my Shopify store was a breeze. It took minimal time and effort to set up and customize.

TuneTune
United States
About 2 months using the app
November 22, 2024

Amazing support!!

Liz Forte Shop
Spain
1 day using the app
September 9, 2024

Very great and professional UI. The team was also great to work with!

CasaMax
Philippines
5 days using the app
February 23, 2024

Great app with good customer service!

Ascent Outdoors
United States
Almost 2 years using the app
Edited November 24, 2021

I've been using this app for a few months now. It was very easy to install and understand and I would definitely recommend it. :) - Updated to add that the customer service is top notch. I had an issue with the new 2.0 theme and John fixed it right away. Seriously, this is one of the best apps I have found on Shopify.

Crazoulis Glitter & Craft Supplies
Canada
Over 3 years using the app
August 20, 2021

This is the first time I've found an insurance app on Shopify that doesn't break my theme.
The support is ultra responsive. I understand the renown of this app.
Thank you so much for your help. Thank you for helping me stand out from my competitors.

Gotta jewelry
United States
Over 3 years using the app
August 10, 2021

This app is everything that I've been looking for! There was no request too big or too small and Nitesh helped me with the set-up every step of the way. Would love to see more instruction regarding how to set up emails and suggestions of what to add to each email, as well as more information on the customer facing claims request form. Otherwise highly recommend!

Kotomi Swim
Australia
Over 3 years using the app