Reviews (146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its responsive customer support, ease of integration, and user-friendly setup. It is noted for reliable performance and customizable features that cater to individual business needs, leading to increased revenue and improved customer satisfaction. Merchants appreciate the proactive support team and the positive impact on handling shipping issues.
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So far it has been great, especially with how often FedEx wants to lose packages. Customer care is quick and helpful
Great app - very simple and does what it says. Extremely fast support response - nice work the developers have done here!
This is a must have application. Through this app, we are offering in house insurance to all our customers. The integration is very simple and the support is available pretty much 24/7. Great job guys. Keep it up.
I have this app for a bit and the customer service is impeccable . Plus they always point out where you can get resources from. The app was easy to set up as well
So far so good. I had some help with installing the app to my website and it was installed very quickly. I am hoping this will help with customers claiming lost or stolen packages. I have not had a claim through yet, but I do feel this will help me significantly when it comes to these issues. A customer now has an option at checkout to choose to want to add shipping insurance or not which is very nice!
This app has been exactly what we needed! Super easy to set up and customize and the customer service is top notch. Highly recommend!!!
Excellent Application and great support. Essential for online shopping in todays e-commerce setting.
Cool app, Greate customer service! they answered fast and solved my problem, and don't even have the premium plan yet.
Amazing! I cannot say enough good things about this app and the customer service is always at your finger tips! 2020 was an awful year for shipping issues and being able to take care of my customers issues in house is worth every penny of a monthly charge. The revenue no longer pads someone else pockets, but lets us keep our own customers happy in house and in a timely manner. The customer can make a quick claim, we then do our side of the investigating the issue with our close carrier reps and can get the issue resolved. It is so simple. will be a long time forever customer!
We enjoy this app. It provides customers with added protection for shipping without all of the other fees that other insurance providers have. Customer service is great!