Reviews (146)

Overall rating
4.3
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, ease of integration, and user-friendly setup. It is noted for reliable performance and customizable features that cater to individual business needs, leading to increased revenue and improved customer satisfaction. Merchants appreciate the proactive support team and the positive impact on handling shipping issues.

May 6, 2021

Very straightforward to install, even manually the step by step is easy to follow. Customer service great, I needed some additional coding for putting the checkbox on the pop up cart, within a day they had it ready for us and responded almost instantly.

Gym Resources
Spain
5 months using the app
April 18, 2023

The app is perfect for adding free order-value and so a lot of profit more over time. The app is very simple and fast to set up. And if there was any issue, I contacted the support-team (In my case John Dee) which immediately wrote back and fixed the issue in a just few minutes. Very kind, thank you!

ccuddly
Switzerland
5 months using the app
November 22, 2023

Great Service. so much better than parcel panel insurance by a mile!

Victoria Queen | Live with Luxury
Australia
5 months using the app
February 17, 2023

Finally I found a shipping protection app that was easy to install and integrate with my theme and also works well. I tried more apps but my theme is unofficial shopify theme and all those themes that I tried didn't work. I have searched for some time for a better app, and this is it. Also customer support team replied quickly to my request and helped me. Thank you! Best!

Volatis.ro
Romania
5 months using the app
February 13, 2022

Very good app, working perfectly, the support very quick and helpful. If you looking for this kind of app for your shop, this is it. Highly recommended.

TriPollar Official Website | MyTripollar.com
United Kingdom
4 months using the app
June 21, 2023

A great shipping insurance app. The set up was so easy and the customer support is amazing. I have never had any issues with the app and I love how you can customize the insurance to fit what makes sense for your business. Couldn't recommend it more!

Slate Brands
United States
3 months using the app
June 15, 2022

My favorite shipping insurance app! With this app we can easily replace damaged orders without having to file a claim at another company. Support has also been really helpful at installing it properly in our cart drawer! 10/10

Curlfit
Nigeria
3 months using the app
Edited August 29, 2021

I haven't had much use with this app, however, the support team was amazing and got everything corrected and set up for me! Update: Still a pretty solid app and a nice way to earn extra money

Out of the Box
United States
3 months using the app
November 8, 2021

This app is easy to use, quick customer service, perfect for our needs. I would definitely recommend!

Loud Smoke Supply
United States
3 months using the app
February 22, 2023

Very good app. Easy and simple to integrate on your store (it's automatic!). If you have an e-commerce, you definitely need to have this app. Excellent support. Recommend it!

Hannaca
Italy
2 months using the app