Simply OTP Login , 34 reviews

Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
October 27, 2022

Please how can i deactivate this app because the free plan is not working for me and am forced to get the higher plan. please direct me on how to deactivate it, even when i deleted it, its still showing on my log in preventing my customer from checking out
About 18 hours using the app
October 3, 2022

This app is a fraud. It does not offer free plan. It shows free plan in the app description but It has been switched off in the settings and forces you to take their highest plan. Shopify check this app before releasing such apps.

Mars Comm TZ
20 minutes using the app
Lucent Innovation replied October 7, 2022

Hi there,

We are really sorry to hear about your experience. Could you please check your email inbox as one of our support representatives attempted to contact you to clarify the concern and assist you with the app integration?

Simply OTP Login team.

March 29, 2023

The App never worked as promised. After several contacts with the support for weeks to solve the problem of the OTP code not being sent by sms to the mobile numbers in Portugal, the problem was never solved and we had to uninstall the APP.

25 days using the app
Lucent Innovation replied April 12, 2023

Thank you for your feedback and for waiting for us to assist you. Our team has tested the Portgul number and it appears to be working fine from our end. However, it's possible that you may have activated the DND (Do Not Disturb) service, which could be preventing you from receiving Firebase OTPs. We are currently exploring other service providers in Portgul that may be able to help us enable OTP service in your area.