Simply OTP Login & Notify PRO

Simply OTP Login & Notify PRO

Reviews (57)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
    48
  • 2% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
    1
  • 12% of ratings are 1 stars
    7
July 3, 2024

I have updated my billing accounts to pay for the SMS transactions, but every opt-in request comes back invalid, and my phone receives no code. Fix this and take my moneyyy.

Chaka Clothing Dept.
United States
14 days using the app
Lucent Innovation replied July 30, 2024

Hi Chaka Clothing Dept.,

Our goal is to ensure all our users receive the best service possible. We promptly addressed and resolved your issues as soon as you raised a ticket with us, and we're glad you were satisfied with our service at that time (screenshots attached for reference).

We're a bit confused by your feedback, given that your issues were resolved promptly and you expressed satisfaction with our service. Despite our regular follow-ups to see if you had any other concerns, we did not receive a response.

Please know that we are still here to help you with any further assistance you may need.

Thank you for your understanding.

Best regards,
Lucent Innovation Team

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/ERsU657aAAhJs6J8eK2P9t4BwMoVmfiaTcp2RvlQJG59vQ?e=G7eBpf

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/Ee1_RVnIn7ZLpaPM_OFYj9IBOMBSuSHqM2p58loDn8BW1A?e=YMLftn

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