Reviews (103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for B2B operations, praising its ability to streamline bulk ordering with customizable order forms and pricing grids. It enhances customer experience by simplifying wholesale orders and reorders, boosting satisfaction. The support team is noted for their responsiveness and effectiveness. Features like single-page order forms and advanced search functionality efficiently handle multiple product variants and pricing tiers, improving sales and business management.
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Great app, with great support
Fantastic App, exactly what we are looking for! Also great customer service, super fast response time, and very fast to help me fix issues I had!
Great App... This will definitely make easier for my customers to make wholesale orders............................
This will be the first 1 star review we have ever left for an application. We work great with many other organized applications on Shopify. We were approached by the programmers of this application in the beginning stages of their application, and tried to work with them on issues we were having with their software.
Since the very beginning they were slow to fix issues, and the application was not even working properly for the 2-3 months. Please keep in mind during the down time, we were still on their pay subscription. After updates were made, we would provide feedback on what features needed to be modified or added. Each time it we would receive some sort of attitude from the developer.
Technical support was extremely unprofessional and unpleasant to deal with. They definitely have the attitude you owe them every time you ask for support or changes. Eventually we decided to move on as it was just taking too long to get things done.
Before uninstalling the application we noticed many of the features we mentioned were now available and the application was working much better, but still has some bugs and aesthetic issues. But here is the best part. After most of the issues were fixed, their team made us feel we owe it to him to keep the application, that they programmed all the fixes for us. Are you serious? The fixes we mentioned would help your existing clients and future clients when using your product, not just us! I highly doubt they created this application for one single user.
In all, the application is actually better than than before, but I wish you luck with support.
This is the second app we have used with these guys and once again the support couldn't have been better! Very quick to respond and sorted out a minor issue on my site in a few minutes. The app solves a number of problems we had with B2B ordering.
Great App. Made wholesale ordering so much faster for my customers! I would recommend it. The support deserves 5 stars too!
I stared getting so many Wholesale orders, I knew I needed an easier way for them to order, so I added this app and it’s helped so much! They’ve answered all my questions and have helped when things weren’t working exactly how I needed them to. I definitely recommend this app.
Love this...we're here to help you grow your wholesale!
-WH team
Fantastic app with great customer service. Very easy to use, and is the perfect way to help customers find the products they're looking for without searching through every product. This is one of the best and most helpful apps I've used so far, and I highly recommend it to all ecommerce shopify users!
Wir haben lange nach einer B2B-Lösung gesucht und dachten mit Wholesale Order Form & ReOrder die perfekte Lösung gefunden zu haben. Aber leider läuft die App nicht reibungslos und auch nach 2 Wochen hat sich nichts verbessert. Im Gegenteil, je mehr man den Kundenservice kontaktiert, desto mehr Fehler treten im Nachgang auf. Auch wenn der Kundenservice schnell reagiert und bemüht ist, aber wirklich sauber und zuverlässig ist die App keinesfalls. Der Checkout funktioniert nicht sauber, die Mindestmengen funktionieren nicht sauber (Varianten-Artikel werden grundsätzlich nicht unterstützt) etc. Alles sehr mühselig.
Zwei Punkte vergebe ich aufgrund des schnellen Kundenservices, aber da nach 2 Wochen die App immer noch nicht läuft, kann ich diese nicht besser bewerten. Ich schaue mir das diese Woche noch an, ansonsten weichen wir auf eine andere App aus.
Update: Kundensupport hat sich nach meiner Bewertung bemüht, das Problem zu beheben. Nun funktioniert der Shop gar nicht mehr, weil sie es irgendwie geschafft haben, den "Buy Button" zu löschen. Es ist Wochenende und daher ist auch keine Hilfe in Sicht. Daher nur noch ein Stern!
Nachtrag: Nach 1 Monat wird es schlimmer. Auf einmal können Kunden versandkostenfrei bestellen, obwohl diese 5% betragen. Customer Support ist langsam und die B2B-App nicht funktionsfähig.
Great app, has every feature I require and support is quick and very helpful with request for customization etc, special thanks to Jawad Arshad, got my request done there and then.