Reviews (142)

Overall rating
4.5
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for B2B operations, noting its effectiveness in simplifying bulk orders and enhancing the wholesale experience. It features user-friendly ordering, customization options, and seamless integration with other apps. The responsive customer support, including weekend availability, is praised for quick issue resolution. Additional features like professional client forms and variant price management contribute to sales growth and global business usability.

December 19, 2024

There is no free plan, like it says on this page. You see that after downloading the app!

Sordent
Netherlands
7 months using the app
October 30, 2024

This app disbaled our Wholesale store, and no one from the app developers communicated with us despite us requesting assistance. One of our other app providers had to assist us in order to get the problem resolved and get our wholesale store back up and running. Very disappointing customer service and support.

Vegan Perfection Wholesale
Australia
About 5 years using the app
January 14, 2021

Each time we have a launch on our Wholesale site, this order form will fail to load. If we come back to it later, after the traffic has died down it will work, but what's the point if this app doesn't work when we need it the most.

Grace and Lace Wholesale
United States
Over 1 year using the app
August 3, 2017

Never works. Not recommended.

Buddhapants 2
United States
About 1 year using the app
January 14, 2020

Support is slow and we often wait for 30minutes to even receive a response.
It appears support is subcontracted and the attitude of support staff show a lack of interest in resolving matters. (Jawad Arshad)

Feedback is promised but never provided.

'Select Product Category' in the top bar can't be sorted manually. It automatically sorts A-Z. We have +120 Collection to Select from.

We run a large ...

Phambili Food and Drink
South Africa
4 months using the app
Edited March 13, 2015

This will be the first 1 star review we have ever left for an application. We work great with many other organized applications on Shopify. We were approached by the programmers of this application in the beginning stages of their application, and tried to work with them on issues we were having with their software.

Since the very beginning they were slow to fix issues, and the application was ...

zeroUV
United States
3 months using the app
November 9, 2021

We discussed some changes for 4 Weeks now. The different changes were made, but always in different versions of the Theme. We can't change any of the mistakes because we don't have access to the App's code. Response time to our Mails is horrifying 2 Days. Thats not professional work and we are forced to write such a review because we don't get any response at all.
The requested changes we had ...

b2b weich-alpaca
Germany
2 months using the app
Wholesale Helper replied December 15, 2021

Sincere apologies on the inconveniences you ran into. Your feedback is really valuable to us.

We understand that a lot of businesses depend on us to respond and deliver in a ...

Edited March 14, 2024

Wir haben lange nach einer B2B-Lösung gesucht und dachten mit Wholesale Order Form & ReOrder die perfekte Lösung gefunden zu haben. Aber leider läuft die App nicht reibungslos und auch nach 2 Wochen hat sich nichts verbessert. Im Gegenteil, je mehr man den Kundenservice kontaktiert, desto mehr Fehler treten im Nachgang auf. Auch wenn der Kundenservice schnell reagiert und bemüht ist, aber ...

BOLERO
Germany
About 2 months using the app
June 2, 2020

What A SHAME....
Manipulative payment methods for every single add on which is supposed to be on an app that provides wholesale reports , otherwise what's the use of a wholesale report when you can't apply discounts, they make you pay for the app, then charge you for everything needed, 12$ becomes 24 and then add another 19$ ( with limited options as well) so you have to pay even more for you to ...

Neat®
United Kingdom
30 minutes using the app