Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy installation, and customization options. It allows for the creation of various size charts, which can be automatically linked to products. The app supports images and tables for detailed descriptions and is compatible with different themes. Many appreciate its professional touch and responsive support team. Despite being free, it provides value equivalent to paid apps.

September 8, 2017

I paid for installation help and got no response whatsoever...

Linea Pura
Mexico
16 days using the app
May 26, 2018

Useless, can't figure out app.

Whenigetone
United States
7 days using the app
April 13, 2018

DO NOT INSTALL!

We installed this, and before setting it up decided not to use it and uninstalled it. We then went on to our website and it was completely broken and covered in code all over.

We had a duplicate theme from a few days earlier thankfully, but spent a lot of money having it fixed, and lost out on plenty sales.

Reached out to support and they confirmed it happens sometimes and theres nothing they can do to stop it. If we didn't have a backup we would be in a terrible situation. I can advise anybody who is considering it to not install this - there is a MASSIVE risk and you are gambling with your full website. If you are going to install it please make sure you duplicate your current theme as a backup.

Aspire Wear
United Kingdom
6 days using the app
October 2, 2017

disappointed in this app as there were no conviersion templates and had to go onto the web to find charts and then encorporate...too much work

Howiestore
Canada
4 days using the app
March 3, 2018

Wasn't impressed with this app. I tried it for a week and it would never connect to our website. We had all the size charts completed, tags set, etc. but it never showed up on our website how it said it would with the positions we chose. Too much of a headache to try and constantly figure it out so after a week we deleted it and will be looking for a more user friendly app, even if we have to pay for it.

Jojo Lou
United States
3 days using the app
January 15, 2020

I tried this app to help me add hassle free size charts to my products, but it's not clear as to how to do this, other than add tags that match, well I tried that and still no size chart even though I saved it.. it's nowhere to be found in my store. HUGE hassle.

Victor's Surprise
United States
1 day using the app
Eastside Co® replied January 15, 2020

Hi

It looks like you've pasted the code into the wrong place. Easily resolved, however! Please remember we have a support team for exactly these situations, but they can only help you if you contact them first.

They've sent you an email. Just respond to their message and they'll get the size charts sorted for you, hassle free. Once it's sorted, if you could update your review to reflect that, it would be wonderful.

Kind regards

Eastside Co

June 30, 2017

Pasted code and nothing happens. Bad

Thatdimple
Australia
About 19 hours using the app
April 2, 2019

Followed all the instructions and it still wont appear on my site. It also start causing the other apps to glitch

Kokani Swimwear
United States
About 11 hours using the app
Eastside Co® replied April 3, 2019

Hi,

Thanks for writing a review - I'm really sorry you've not been able to successfully install the app. Our support team have sent you a message with further instructions to help you get it up and running; however if you prefer, we can install it on your behalf if you grant us access to your store.

Kind regards

Eastside Co

July 12, 2019

Fuckin app asfaghwrsthadfgadfgsdhshdhdhshsfhgsfhgsfgsssssssssssssssssssssssssssssssssssssssssssssshgfghfhfhgfbn

YouMayWear
United States
About 2 hours using the app
Eastside Co® replied July 12, 2019

Hi

As a business that prides itself on excellent customer service, we find reviews like yours extremely frustrating. It's unhelpful, and doesn't give us an opportunity to rectify any issue you may be having. Review ratings are important to us and leaving a one star review that consists of swearing isn't very constructive. We've checked our systems and can't see any record that you've contacted our support team. If there is anything we can do to help, please let us know.

Eastside Co

Edited March 17, 2019

couldnt install reached out to support no answer yetcouldnt install reached out to support no answer yet. wont install

Tastitch
United Kingdom
About 2 hours using the app
Eastside Co® replied March 18, 2019

Hi, I'm sorry you had issues installing our app. Our support hours are Monday to Friday, 9am to 5pm (UK time). As your request came in outside of these hours we weren't able to respond immediately, but one of our team will be in touch to help you get set up today.