ESC Size Charts

ESC Size Charts

Reviews (584)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its user-friendly interface that simplifies creating and managing size charts, reducing customer inquiries and returns. It features customizable charts that integrate seamlessly into product pages and automatically link to specific product tags. The app is noted for its quick installation and reliable performance across various themes and devices. Customer support is also praised for its responsiveness and helpfulness, including custom installations and proactive communication.

April 10, 2025

Terrible customer support,
I used the paid plan, their app is full of bugs, some of the images you upload may not show, the export does not really work,
it exports only the table section , so if you have a picture included in your size chart, sadly you have to leave that behind,
and EVEN after you export your charts, you CAN NOT import them back to the app ! because the app does not support it's own exported file !
contacted them and asked them to help me with that, it's been 3 days, still no reply! they said it's a bug. and i'm still unable to import any charts.
the table size and design is terrible and limited and full of issue, they all just ignore and ghost you and waste your time. After sending them 10 emails, ended up uninstalling the app and using another size chart plugin.
it's just a waste of money I absolutely don't recommend.

Nersi
Türkiye
6 days using the app
April 10, 2025

Terrible customer support,
I used the paid plan, their app is full of bugs, some of the images you upload may not show, the table size and design is terrible and limited and full of issue, they all just ignore and ghost you and waste your time. After sending them 10 emails, ended up uninstalling the app and using another size chart plugin.
it's just a waste of money I absolutely don't recommend.

NERSI
Estonia
2 days using the app
June 25, 2024

Could not export our size charts and there is no reply from their support

STEALPLUG KL
Malaysia
Over 1 year using the app
Edited September 16, 2018

I've been using the ap for some time now. Most of the times the size charts do not show up at all. Today I can't even properly create a size chart. Unfortunately I have too many products and it's not easy to switch to another ap.

So Ch C
Cyprus
Over 1 year using the app
Edited July 5, 2018

DO NOT DOWNLOAD THIS APP! Our size charts are gone. We cannot retrieve the sizes for hundreds of products. The developers have been completely unresponsive for weeks.

Svaha Usa
United States
Over 1 year using the app
January 17, 2019

I DONT LIKE IT, ITS NOT FRIENDLY AND MAKE THE PROCESS SLOW . IT WAS BETTER BEFORE THE ACTUALIZATION.

ShapeSquade
United States
11 months using the app
Edited November 12, 2018

BEWARE WHEN YOU USE THIS APP!

it has broken 3 times on me, right at the most important times.
Support seem to be 'stupid'. My experience with their support has always been bad. To even had to report them to Shopify at one point and it was only then did they help (they were trying to charge me to fix their app...like why should I be paying you to fix your own app?

Theres no way to back up your size charts, so if something happened, you will have to redo it all over again.
I will be creating a size chart image soon so I dont have to use this app any more, because I just cannot have such unprofessional and incompetent support when things go wrong.

Emer Jones Apparel
Australia
10 months using the app
October 7, 2021

This app messes up with FB ads and you'll don't get any sales because you can't verify this app's domain on FB ads. Do not install this app unless they solve this problem. I was getting 40 sales a day, but due to this error, FB can't track people and I'm getting 5 sales a day only.

Cartache
India
4 months using the app
Eastside Co® replied October 8, 2021

Thanks for your review - I understand you're in discussion with our customer support team who are looking into resolving the issue with you.

Best

Eastside Co

April 8, 2018

HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, ,HORRIBLE ,HORRIBLE

Clearancesports
United States
4 months using the app
June 18, 2019

It does not work at all in the default theme of "Debut". Would you please tell me why? I think you should give us an option to choose which product to insert your code!

MITESTORE - MAKE SHOPPING EASY
China
3 months using the app
Eastside Co® replied June 18, 2019

Hi - our support team have contacted you - please respond to their message so they can solve your issue to get this one star review turned into a five star!

Kind regards

Eastside Co