Size Charts & Size Guide ‑ ESC

Size Charts & Size Guide ‑ ESC

Reviews (581)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating and managing customizable size charts, noting its easy integration and ability to link charts to products using tags. They appreciate the user-friendly design that requires minimal technical knowledge and praise the customer support for their quick and effective help. The addition of HTML content for enhanced visual appeal also boosts its functionality.

Edited March 17, 2019

couldnt install reached out to support no answer yetcouldnt install reached out to support no answer yet. wont install

Tastitch
United Kingdom
About 2 hours using the app
Eastside Co® replied March 18, 2019

Hi, I'm sorry you had issues installing our app. Our support hours are Monday to Friday, 9am to 5pm (UK time). As your request came in outside of these hours we weren't able to respond immediately, but one of our team will be in touch to help you get set up today.

October 28, 2019

It's not working how it's supposed to! I have 2 size charts showing up on every product page. It's very frustrating.

thehoodieboutique
Canada
About 2 hours using the app
Eastside Co® replied October 28, 2019

Hi there! It looks like you inserted the code into your theme twice, hence the size charts showing up twice. However, our support team have emailed you - if you'd like some help, they're ready and waiting so just reply to the email and we'll get the app up and running on your store in no time.

Best

Eastside Co

February 2, 2019

It would be a good app if it worked, but I tested out on the Debut theme (auto-installation) and could not get it to show on the site. I also checked the code, which had been auto-installed correctly.

Jungle Jitsu
United Kingdom
About 1 hour using the app
July 16, 2019

Hassle free my A$$, this is not an easy install, it glitches out constantly, importing tables doesnt work so when you try to manually create a table there is no way to add additional fields. Trash

Bijou Bodega
United States
31 minutes using the app
Eastside Co® replied July 17, 2019

Hi - sorry to hear you've not had a good experience with the app. We normally have exceptionally good feedback about Size Matters so we'd like the opportunity to explore further. We have a support team who can assist - they've sent you an email; if you liaise with them they'll be able to get it up and running for you no problem and ensure it is hassle free!

Best

Eastside Co

February 22, 2018

The idea is very good but this app is very poorly developed. It does not install, even when I put the code, and it's too hard to customize measurements because I can't do it by product, and have to do it by creating tags and then matching them... it's just too complex like this. You know, the problem with all these app developers, is that they don't understand anything about business. Then, they are trying to create apps for people that they never questioned in regarding their needs. It would be smart if these 99% of app companies here actually asked us what we need before vomiting stupid ideas of apps all over the place.

Inspired By Will
Lithuania
26 minutes using the app
December 16, 2017

Total crap. like others have said, unless you get it set up on the first go it is a bait and switch where you'll end up contacting them for help... total crap

Kit Of The Month
United States
25 minutes using the app
April 21, 2018

This app deleted all of my info on each product, it was unique links and descriptions along with artist information and category type. On more than 100 products, TERRIBLE! Over a weeks worth of work!

Rexelretro
United States
20 minutes using the app
September 23, 2017

Does not do anything after you click 'ADD' to create the new chart. Tried uninstalling and reinstalling a few times

Toorai1
United States
18 minutes using the app
October 27, 2018

For me, this app was SUPER slow. It was just setting there waiting for their server, which meant it would not show up on my store for a long time too.

DAOSbiz
United States
14 minutes using the app
April 9, 2020

não consgio fazer instalarkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

jacome store
Brazil
13 minutes using the app
Eastside Co® replied April 14, 2020

I'm sorry you weren't able to install the app.

Estamos aqui para ajudá-lo.

Our support team will email you. If you need help in Portuguese that is no problem.

Thank you

Eastside Co